nobltravel store reviewsSee product reviews

The remained of our order was delayed for some reason and now my wife is forced to travel out of the country with mixed-matched luggage, as her hopes was to carry the (best luggage in the land)

Over a month since I ordered a suitcase and still waiting.

Can’t get help online or by phone.

Your company is trash & a scam. Haven’t even received my products, despite them showing as delivered. You don’t exist beyond spam emails.

Great to deal with

Great experience

Awful.

As noted in my last comment, my two most expensive items of my purchase (the checked bag (and cover) and carry on) have not arrived, yet the order says delivered. All the other pieces and accessories arrived, which frankly I do not care about in comparison to the largest, most expensive chunk of my order!! I originally just assumed those had not shipped yet, but when I went to check the order status it said everything has delivered!! Instant irritation and disappointment

Ordered 3/27. UPS is now showing a 4/23 delivery date which has been rescheduled multiple times. It should not take almost a month to fulfill an order.

The only contact method on the website is an email address. The the first email response I received seems like a reply from an AI assistant, and it doesn't make a lot of sense to me. The phone number they provided in the email cannot be reached either. It's very difficult to return the product and get your money back. I returned the luggage right after I receive it with the unopened original package, and They received the luggage last Tuesday. I haven't got my money back, and I don't know when

The packaging was top tier! I loved how the details of how the packaging of the suitcase was very meticulous to avoid damage while being delivered to me.

My luggage arrived without their covers and Nobl stayed with me until I had received everything.

Should be a better way to return things rather than email

My general experience with nobltravel is outstanding especially their customer service that is great!

Still have not received my carry-on

Your customer service stinks rotten eggs

Luggage beautiful But never got the Nobel air tag as promised

It’s been an ok experience- just slow in delivery which they had said 3-4 days. It’s been 2 months. I’m not sure I love the quality- the weekender feels too plastic to me

The product is good but having difficulty with getting my 1st purchase

I have been waiting for weeks to receive return labels so I can return my products and receive a refund.

Still missing most of my order

Love it

I was so great!

We were cery pleased.

It was easy to order and shipping was very timely.

Great

I like the many conveniences incorporated in the luggage pieces & the beautiful colors from which to choose — makes the pieces not only very functional, but also very attractive!

Easy to choose something and check out was a breeze.

Not getting timely responses to requests for updates on my order.

Awful

Zero customer service.

Arrived on time

The warranty was fine, but the delivery delay was unacceptable. I also wasn’t aware that the suitcase would be shipped from China. The lack of clarity, combined with the fact that I ordered it almost a month ago and still have not received my package, is why I will think twice before ordering from your store again.

Needed help with my order because one piece was stuck at the border due to the tariffs and was able to get my order upgrade. i think my only complaint and this was mentioned with other reviews, it took forever to get a reply. I had to reach multiple times before I finally got a response back via email.

Great price came quick

hh

Delivery of my order was significantly delayed so I have already missed having this luggage for the two trips I needed it for. Then when one piece of luggage was finally delivered, the other suitcase never arrived (and still has not been received). And then the AI customer is horrible and I cannot get any response as to when my second luggage will finally be delivered. And then even worse, my online account still shows the delivery of both items as COMPLETE when I have only received one item.

It was smooth

Easy to deal with.

Absolutely amazing!