nobltravel Store review | Loox

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Valerie S.Verified
Our luggage didn’t get here in the time amount promised. I didn’t receive the responses to my questions that the ChatBot said I would get
Weekender Bag
Purchased item
Weekender Bag
"I wish it had a couple more pockets around th..."
Kimberley S.Verified
I'm getting some help, but the help is a little confusing, offering different products yet not dealing with all the stuff I was suppose to receive. Very frustrated
Add Package Protection
Purchased item
Add Package Protection
"I haven't received anything yet. No luggage,..."
Cristal J H.Verified
Haven't received my gift card yet.
Leather Luggage Tag
Purchased item
Leather Luggage Tag
"It really doesn't have the look or feel of le..."
Clair J.Verified
Zero customer service. This company is a huge scam. Don’t order from them. Their products and customer service are very poor. I’ll never shop here again and will be telling all my friends and family the same. I’ve tried to reach out to return my order since it was on a huge delay. No one is responding. The website only provides AI communication. Very frustrating. Very poor company.
Weekender Bag
Purchased item
Weekender Bag
"Nobl has the absolute worst customer service...."
Dina D.Verified
Customer service has been frustrating to say the least. It been months since I ordered and PAID in full and still don't have everything I have paid for. Was sent the wrong color on one of my products and I was told if I want to correct product I need to send the wrong one back on my dime. I didn't make the mistake why should I pay for it. It took months to get other things. I am on Month 4 and still don't have everything. Would not recommend due to the LACK of customer service.
Luggage Cover
Purchased item
Luggage Cover
"very cheaply made will not last long very poo..."
Andreas R.Verified
No problems, a bit of a waiting time.
Lifetime Warranty
Purchased item
Lifetime Warranty
"Already travelled extensively with the small..."
Jermel M.Verified
Delivery was received after my trip.
Luggage Cover
Purchased item
Luggage Cover
"Cheaply made"
Renate R.Verified
Purchased luggage for a trip. Luggage is not here and I won't need it when I get back. Was offered $25 for future purchase. Not happening. Was promised someone would be getting back to me in 24-48 hours. Didn't happen, again. Asked for refund.
Weekender Dust Cover
Purchased item
Weekender Dust Cover
"Have no use for a dust cover when I don't ha..."
Jennifer H.Verified
Items from my order still not received
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"Item not received"
Carol M.Verified
I’m not getting any answers! Not happy at all with lack of communication
Compressible Packing Cubes (6 Pieces)
Purchased item
Compressible Packing Cubes (6 Pieces)
"So far I have only received 3 items. Luggage..."
Tana R.Verified
Customer service will not send return instructions.
Carry-On: All-In-One Classic
Purchased item
Carry-On: All-In-One Classic
"The carryon feels very light, however not as..."
Nicki W.Verified
Never received my order from a month ago.
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"I ordered my suitcase a month ago and still h..."
Linda M.Verified
All good.
NOBL Air™
Purchased item
NOBL Air™
"Love the front opening compartment and the cu..."
Gabriel C.Verified
This whole transaction was a scam. I never received the products that I paid for!
Lifetime Warranty
Purchased item
Lifetime Warranty
"Your support team can't be reached. It's jus..."
Markia K.Verified
Everything was very delayed with bad communication.
Carry-On: All-in-One Expandable
Purchased item
Carry-On: All-in-One Expandable
"I don’t like the limited space inside. Also,..."
Wendy L.Verified
Where is my luggage?
Weekender Bag
Purchased item
Weekender Bag
"I don’t have my suitcase yet if I don’t get t..."
Nicole L.Verified
Your customer service has been terrible. I am missing the two suitcases from my order and have been trying to reach someone to discuss and couldn’t be more frustrated.
Weekender Bag
Purchased item
Weekender Bag
"I don’t think I could be more disappointed in..."
Theresa U.Verified
Great design and luggage!
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"Love the gift card, it covered the customs ch..."
Karyn C.Verified
I was expecting the package that included the weekender, water bottle and tag. I thought they may have arrived in a third package but it has not arrived
Lifetime Warranty
Purchased item
Lifetime Warranty
"My understanding was that I purchased the pac..."
Tamika W.Verified
Really!! Horrible
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"You need a working customer service number. S..."
Marlene J.Verified
I have t used it as carry on because it is too big so hard to really rate the case as it is not fitting my need. A lot of money spent and unable to use it for its purpose.
Carry-On: All-in-One
Purchased item
Carry-On: All-in-One
"I bought this suitcase because it said it was..."
Carrie T.Verified
I’m still waiting for my check in suitcase that I ordered and paid for on March 15. I e not been able to contact anyone
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"I have not received the check in suitcase. St..."
Tonya C.Verified
No communication no number to call Bag till hasn’t shipped -ordered 3/28 horrible customer service
Weekender Bag
Purchased item
Weekender Bag
"I have 1star not because of he bag I have em..."
Donald S.Verified
Horrible customer service no way to contact
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"Never got it. Plus the service is so bad I w..."
J A S.Verified
Need return instructions please help
Carry-On: Duo-Carry
Purchased item
Carry-On: Duo-Carry
"I want to return two cases i bought and I nee..."
Jeannie H.Verified
You ask about my purchase and I still haven’t gotten the order yet. You don’t hesitate to charge my card for items you haven’t even sent out. Then you charge me for the bag tag service that I don’t even have. Not very good service. Wouldn’t recommend to anyone.
Stainless Steel Water Bottle
Purchased item
Stainless Steel Water Bottle
"Prey sad when you wait for weeks for your ord..."
Charlene J.Verified
Still not received.
Lifetime Warranty
Purchased item
Lifetime Warranty
"Still not received."
Wilhemina S.Verified
Had a few problems, but it was resolved.
Leather Luggage Tag
Purchased item
Leather Luggage Tag
"Nice luggage tags!"
Melissa G.Verified
My general experience was horrible having to wait for over three weeks then to be told to switch to another suitcase and it’s nothing what was originally planned and smaller
Carry-On: Aluminum
Purchased item
Carry-On: Aluminum
"It’s not what I paid for it’s very disappoint..."
Dr. W.Verified
Apparently, our original order was delayed by customs, but a wonderful customer service representative stepped in and provided a substitute bag in each of the colors that we had requested and had them here in less than a week. I was very impressed with her ability to problem solve and will be back to purchase future luggage
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"The gift card was an added bonus that will as..."
Melinda K.Verified
Experience was good. Should make website more clear about not including a power pack on the 24 inch suitcase.
NOBL Air™
Purchased item
NOBL Air™
"Really please with my two suitcases. Going on..."
Sara O.Verified
No response from customer service on expected shipping of a month. Overdue order will not be shopping here again. We'll leave a bad review everywhere I go and on Reddit
Weekender Bag
Purchased item
Weekender Bag
"Send the rest of my order that's over a month..."
Leslie C.Verified
I had a slight issue with a partial shipment and customer service made sure it was corrected immediately so I’d have it all for my trip!
Weekender Dust Cover
Purchased item
Weekender Dust Cover
"Love the size and the separate compartment un..."
Jeb B.Verified
Havent gotten the complete order with now updates as to possible completion. But plenty of marketing emails.
Compressible Packing Cubes (6 Pieces)
Purchased item
Compressible Packing Cubes (6 Pieces)
"Havent gotten the complete order with now upd..."
Steven S.Verified
Respond to my request to return my NOBL product
$50 NOBL e-Gift Card
Purchased item
$50 NOBL e-Gift Card
"Respond to my request to return my NOBL produ..."
Victoria K.Verified
See prior comment
Weekender Bag
Purchased item
Weekender Bag
"I’m still waiting for the rest of my order to..."
Lupin D.Verified
Horrible and criminal customer service.
Weekender Bag
Purchased item
Weekender Bag
"I placed my order in March and have still not..."
Janalee M.Verified
I haven’t used the earplugs yet.
Leather Luggage Tag
Purchased item
Leather Luggage Tag
"I ordered luggage tag in blush color and I go..."
Karen H.Verified
It’s pretty easy for you all to take my money for orders but when you are unable to fulfill the orders, it’s impossible to speak with a person. Unacceptable.
Weekender Bag
Purchased item
Weekender Bag
"I ordered a carry one, a Checkin and the week..."
Brenda S.Verified
Scam company. Will take your money and send excuses, do not buy from them
Weekender Bag
Purchased item
Weekender Bag
"SEND ME THE REST OF MY ORDER! BEWARE OF THIS..."
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