Only one option to communicate, email, and response time is 4-5 business days.
Purchased item
Weekender Bag
"Large
Beautiful"
Paula S.Verified
There is no customer service number to call with issues. Never got my luggage. Would not recommend this company.
Purchased item
Carry-On: All-in-One
"I still haven't received my order. I ordered..."
Maria N.Verified
Horrible customer service
Purchased item
Luggage Cover
"Horrible experience. The order never came, I..."
Phoebe S.Verified
It would be great to be able to communicate with Noble using a chat service or phone.
Purchased item
Carry-On: All-in-One
"I’ve requested a return shipment address for..."
Victoria S.Verified
There was a slight delay and they kept me informed the entire time and even checked in with me after the set had been delivered. Great customer service.
Purchased item
Check-In: All-In-One 28"
"My husband and I are frequent travelers, and..."
Julie B.Verified
Still waiting on my corrected color on the packing cubes, as grey was sent instead of cherry red...
Purchased item
Check-In: All-In-One 28"
"The luggage is well made, rolls very well and..."
Cynthia D.Verified
My suitcase came in very good and perfect condition
Purchased item
"I do not need a $50 card"
Donna R.Verified
Delivery issue with my original order and poor communication. Issues were ultimately resolved however it took a long time.
Purchased item
Carry-On: All-in-One Expandable
"This carry-on is very well made however it is..."
John D.Verified
See previous comment
Purchased item
Carry-On: All-in-One
"No actual customer service representative ava..."
Beverly W.Verified
Relatively easy...but, having issues with redeeming my FREE E-GIVE CARD.
Purchased item
Check-In: All-In-One 28"
"Gave only 4 stars because I haven't used it y..."
Leroy K.Verified
It was great. Shipping is sort of slow but that’s due to the high demand for the products. I ordered a noble tag and never did receive it it overall the suitcase is beautiful.
Purchased item
Check-In: All-In-One 28"
"Love it"
Titilayo P.Verified
Wrong order, and customer service is not responding
Purchased item
Stainless Steel Water Bottle
"I would like to return or exchange my order...."
Christine E.Verified
See last feedback sent one slide prior
Purchased item
Lifetime Warranty
"The order took forever to arrive, came in mul..."
Antje R.Verified
Nobl is hard to each and hard to find out about my missing luggage that I ordered. Not very good in communication or customer service. A bit disappointed going on a trip with out my new luggage. Still waiting for my suites or for my refund on my other 2 suitecases. I hoping for the suitcases.
Purchased item
Weekender Bag
"I love my sage weekender bag. But I'm still m..."
Lynn H.Verified
Constant updates about shipping kept me excited about my purchase.
Purchased item
Weekender Bag
"This bag is perfect for quick trips and long..."
Ramie W.Verified
The luggage I originally ordered was not what I received due to a shipping issue. However, the representative worked with me to provide a different replacement, and it worked out for me great.
Purchased item
Weekender Dust Cover
"."
Jorge I.Verified
The buying process was smooth and easy. Had a little trouble deciding which one to choose because its design is more oriented for females. But at the ned, I chose one that my wife can use since she travels more .
Purchased item
Carry-On: All-in-One
"Packaging was superb!. Very impressed with t..."
Kami H.Verified
The suitcase is very nice. Like all the bells and whistles. Learned that we must remove the charger before boarding due to the lithium battery.
Purchased item
Luggage Cover
"Mine doesn't look like this and feels quite f..."
Stephan Z.Verified
It was good
Purchased item
Stainless Steel Water Bottle
"Handy"
Cheryl B.Verified
It sucks that there is no way to get my question answered about my missing item. Everyday I get ads in my email about deals. I just want to know where is my check in luggage piece order number 591801. Yes I’m very disappointed in that there is no true way to contact you. I don’t want more I just want my ordered item. I’m traveling soon. I thought I had ordered in time
Purchased item
Leather Luggage Tag
"I am having a very difficult time trying to c..."
Sandra M.Verified
Have not received teh $50 credit and also have not heard from anyone on opening the luggage.
Purchased item
Luggage Cover
"I have not received or did not see a 50 credi..."
Ali M.Verified
Shipping took forever with little to no updates about what was taking so long. I needed at least one of the bags I ordered for a short trip but none of them were delivered in time. Other than that, my experience was fine.
Purchased item
Carry-On: All-in-One
"This bag is the perfect size and it has every..."
Doug H.Verified
Poor customer service and waited way too long
Purchased item
Carry-On: All-in-One
"The buying experience was terrible, waited to..."
Tina W.Verified
The delivery information on your website FAQs is false. Still waiting for the rest of order number 585209 with an impending trip. The number of business days on your FAQs it says for shipment is false. There is no phone number to contact a person don’t make promises without the staff to back it up.
Purchased item
Stainless Steel Water Bottle
"The order number 585209 is still not complete..."
Rebekah F.Verified
As of May 4, 2026, I have not received all of my items that were ordered on April 15th.
Purchased item
Weekender Bag
"The color is great. Nice bag. I did, howeve..."
Susan A.Verified
Tried contacting customer service but no response
Purchased item
Weekender Bag
"Love the color of the bag and all the pockets..."
Patricia C.Verified
Good
Purchased item
Stainless Steel Water Bottle
"Haven't used it yet"
Beth N.Verified
☹️ disappointing
Purchased item
Carry-On: All-in-One
"Was very disappointed overall. While the suit..."
Jamie F.Verified
Was given several “sales” offers and the one I wanted was not available which was buy a check in and get carry on and weekend bag for feee. Shipping for carryon was fast, still waiting, 2.5 weeks for other part of order despite checkout saying 3 days for shipping.
Purchased item
Carry-On: All-in-One
"I like the features of having the front open..."
Larry S.Verified
Received my order in a few days.
Purchased item
Carry-On: All-in-One
"Extremely please with this piece of luggage"
Kurt D.Verified
delivery was slow but love the product
Purchased item
Carry-On: All-in-One
"awesome product, love it and dont think id bu..."
Gricelda E.Verified
Rest of my order is taking over three weeks
Purchased item
Stainless Steel Water Bottle
"N/a"
Cheri E.Verified
Still waiting for luggage. 3 weeks and no indication when it will be sent/delivered. One item has a label created but no other information of indication when it will be sent. Disappointed to say the least.
Purchased item
Stainless Steel Water Bottle
"Have received only one part of the order. The..."
Sharon W.Verified
Purchhhhhasing the luggage was Good,
Purchased item
Check-In: All-In-One 28"
"I haven't used the luggage yet. My next trip..."
Aimee G.Verified
Would like to return
Purchased item
Carry-On: All-in-One
"Feels cheap and extremely small. Not worth th..."
Megan C.Verified
I keep getting emJls
Purchased item
Add Package Protection
"I have still never received my order!"
Carolyn P.Verified
Delivery of products needs work
Purchased item
Noise-Cancelling Earplugs
"Na"
Janet M.Verified
Again most of my order is missing - and there was no communication about the delay. I complained and although I got a reply they would look into why it hasn’t been picked up or delivered I still have no information and the rest of my expensive order I already paid for.
Purchased item
Carry-On: All-in-One
"I have not received the rest of my order - wh..."
Angela P.Verified
Customer service was far from prompt. Took days to get a response.