Grace O.Verified
Very professional!
Purchased item
Washimine Ceremonial Matcha Tea
"Great communication from the seller when ther..."
Nio Teas store reviewsSee product reviews
Krishna S.Verified
Fast and easy
Purchased item
Henta Sencha Asanoka
"Great tea for the price point, a little vege..."
Sharon G.Verified
Easy and good, but I didn't receive tracking information until I asked for it and the phone number details were wrong. Eventually it got to me in a few weeks. Overall good experience but it takes a little investment
Purchased item
Premium Matcha Latte Powder
"Very good flavor but a little grainy, but may..."
Jenson H.Verified
Love Nio teas! I have a subscription box to try new matchas. I love the purple wazuka, but it is not available to buy outside of the subscription.
Purchased item
Matcha Bamboo Whisk
"A great whisk! I was in need of a new one."
Samsurin W.Verified
As per last comment
Purchased item
Matcha Tea Sampler (21 pack)
"Was ok. Most of the samples I tried so far se..."
Liamanh H.Verified
Did not receive product, got one response email over the course of multiple weeks and it was just saying my problem would be looked into. Would have been happy with a reshipment before but at this point I just want a refund it’s been close to a month since my order.
Purchased item
Gyokuro Imperial Green Tea Cha Musume
"Never received, wrote several emails and only..."
Svetoslava A.Verified
danke sehr
Purchased item
Premium Matcha Latte Powder
"Super tolle Qualität, sehr mild"
Brian G.Verified
Easy purchase process and quick shipping. Hard to ask for much more.
Purchased item
Gyokuro Imperial Green Tea Cha Musume
"Love this gyokuro. It's well-balanced with a..."
Jeff H.Verified
👍🏻
Purchased item
Red Japanese Clay Teapot
"Great purchase. Delivered as ordered, takes a..."
Ana N.Verified
I’m not sure where the product is shipping from but I thought it would arrive faster. Still decent turnaround time though.
Purchased item
Matcha tea sampler 8 pack
"Absolutely delicious 😋
Nicely balanced not b..."
Tra V.Verified
Simple interface and easy to navigate!
Purchased item
Kagoshima Matcha Sae Sakamoto
"I love the taste of the matcha! It's bold and..."
Francesco M.Verified
perfect management
Purchased item
Kyoto Matcha Masudaen
"wonderful taste and aroma"
Philip K.Verified
Ordering and inventory updates are great but received chewed spearmint gun in packaging.
Purchased item
Kagoshima Matcha Sae Sakamoto
"Matcha was fine but getting chewed gum in the..."
Adrian R.Verified
Great products and recommended by experienced tea lovers I’ve met. Glad I came across Nio!
Purchased item
Sencha Shizuoka Yamaga no Sato
"Smells sweet and has a beautiful color when t..."
Michael S S.Verified
My first order with Nio Teas went great! I ordered several tea varieties and bought my first tokoname kyusu (clay teapot). The teas are all delicious, excellent quality, and I love the little kyusu! It’s the perfect size for a single cup of tea, super easy to use and clean. All the items arrived on time and were well packed in perfect condition. I’m already looking forward to my next order!
Purchased item
Roasted Hojicha Green Tea Noike
"This is a delicious hojicha! Very toasty and..."
Klay R.Verified
teas i ordered were out of stock and agnese (customer service rep) reached out to me directly to ask if i wanted to choose something different or get a refund and stayed in contact with me while i took a while to respond to emails. got good replacement teas and didn't have to pay extra even though they were a few dollars more expensive!
Purchased item
Saemidori Matcha Henta
"good cheaper option, flavor is great. very sm..."
Arnel S.Verified
Pleasant experience!
Purchased item
Gyokuro Kagoshima Sasa Hime
"Above and beyond my expectations!"
Miguel G.Verified
N/A
Purchased item
Sencha Kasugaen Asatsuyu
"The sencha was a new experience for me as I’v..."
Pedro C.Verified
Shopping went smooth and easy. The website is well built, presenting a lot of information on the products themselves and on tea in general. I recommend it 100% for anyone interested in tea!
Purchased item
Red Japanese Clay Teapot
"The teapot arrived in perfect condition, with..."
Nancy Z.Verified
The Nio team is always helpful and answers inquiries quickly.
Purchased item
Red Japanese Clay Teapot
"I wish I would have ordered this a long time..."
Sonja M.Verified
It really took long time to receive matcha.
Purchased item
Kyoto Matcha Masudaen
"It is good matcha, but there is a bit of iron..."
Gregory M.Verified
Nioteas is the most reliable source of high quality tea. They are informed, informative, and highly trustworthy. I am a longtime customer and plan to remain one.
Purchased item
Kagoshima Matcha Sae Sakamoto
"This is a very creamy ceremonial matcha with..."
Aisha S.Verified
I had a great shopping experience! The website was easy to navigate, and checkout was quick and simple. My order arrived on time and was packaged really well.
Purchased item
Kagoshima Matcha Sae Sakamoto
"I tried this matcha and absolutely loved it!..."
Can T.Verified
Very good.
Purchased item
Gyokuro Genmaicha
"Very light but earthy flavour imo. Great for..."
Charles (karl) L. S.Verified
It's easy to order in the descriptions of the tea are quite accurate.
Purchased item
Red Japanese Clay Teapot
"I love my new Japanese teapot for green tea,..."
Michel B.Verified
A pleasure
Purchased item
Customizable Matcha Set
"From Quebec, thank you for your great product..."
Melissa A.Verified
Love the option of the sample back and everything about the order went smoothly.
Purchased item
22 Tea Samples With Teapot
"I bought this as a birthday gift and it has b..."
Lucille A.Verified
My shopping experience with company was very easy and came quickly too.
Purchased item
Latte Matcha Basic Grade
"Hello this is my very first time ordering and..."
Wilberto M.Verified
Shopping is seamless
Purchased item
Kagoshima Matcha Sae Sakamoto
"Great tasting and soothing. I’d buy this agai..."
Vakhtang K.Verified
Good customer service
Purchased item
Premium Matcha Chiran Green Tea
"Great taste and color"
Jay P.Verified
Quick and easy
Purchased item
Red Japanese Clay Teapot
"The box it came in was kind of warped, but th..."
Roman K.Verified
Easy process
Purchased item
Saemidori Matcha Henta
"Great taste, doesn’t need a lot of sweetener..."
R V.Verified
Shipping was timely, and customer service great.
If I am honest, there is an international shipping charge, although small that gets passed on to customers.
Otherwise good experience
Purchased item
Gyokuro Saemidori Cha Meijin
"Enjoying it in the morning. The L-theanine ba..."
Martin E.Verified
Everything good
Purchased item
Washimine Ceremonial Matcha Tea
"Incredible tea, better than any other I've bo..."
Jimmy M.Verified
Easy to find what I wanted
Purchased item
Bancha
"Great taste. Good company. Solid choice"
Pav C.Verified
The shipping experience was smooth and hassle-free. The website is very easy to navigate, which made shopping enjoyable. I really appreciate how clearly they explain each product of how it’s made, the clean ingredients used, and the specific benefits each item offers. The attention to detail gives me confidence in what I’m buying. Overall, a great experience from browsing to delivery.
Purchased item
Washimine Ceremonial Matcha Tea
"I’m so glad I discovered this matcha! The fla..."
Paris D.Verified
Very easy and pleasurable shopping experience
Purchased item
Kyoto Matcha Masudaen
"I loved this matcha! It is so smooth, and tas..."
Mattanja D.Verified
Clearly
Purchased item
Premium Matcha Latte Powder
"My first try matcha and i love it"
Tabi M.Verified
Quick easy fast shipping
Purchased item
22 Tea Samples With Teapot
"I haven't finished all of them, but... every..."
Ploypaworawan P.Verified
Shopping is fine but I don’t like the quality of the tea and the taste
Purchased item
Monthly Matcha Club with Free Matcha Whisk and Chashaku
"The power tasted awful and so yellow."
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