Carol R.Verified
Seamless communication and delivery.
Purchased item
Henta Sencha Asanoka
"Love this delicate yet flavorful Henta Asanok..."
Nio Teas store reviewsSee product reviews
Virginia W.Verified
Excellent service. I especially appreciate all the helpful detail and instructions on the web site
Purchased item
Shincha Yakushima Yabukita
"I have been drinking tea from Nio for a littl..."
E. V.Verified
Great matcha!
Purchased item
Latte Matcha Basic Grade
"It’s my first time trying matcha (I’m making..."
Holly S.Verified
Great seller
Purchased item
Washimine Ceremonial Matcha Tea
"Great experience"
Christoph G.Verified
Unkomplizierte Bestellung, auch bei Lieferung ins europäische Ausland.
Purchased item
Kyoto Matcha Masudaen
"Lieferung ging sehr schnell und Produkt war t..."
Denisse M.Verified
Love it
Purchased item
Customizable Matcha Set
"Love it"
Stefan W.Verified
Abwicklung und Lieferzeit top.
Purchased item
Premium Matcha Latte Powder
"Die Lieferzeit nach Deutschland war tatsächli..."
Marc Angelo D.Verified
Arrived on time, package wasn't tampered, was able to track it for the most part which gave me reassurance.
Purchased item
Shizuoka Matcha Kakitsubata
"Great quality, my family and friends all enjo..."
Josh E.Verified
Overall great experience
Purchased item
Fukamushi Sencha Kagoshima Murasaki
"Amazing tea. Clears up my brain fog and gives..."
James B.Verified
Product came in a nice box came on time.
Purchased item
Washimine Ceremonial Matcha Tea
"It was awesome Best ever green tea I ever had..."
Mark T.Verified
Prompt shipment. Good followup.
Purchased item
Gyokuro Superior Wakamusha
"i was surprised at how much I like it. May ha..."
Thipawan S.Verified
Perfect
Purchased item
Kyoto Matcha Masudaen
"Awesome"
Ugne R.Verified
My order, worth 200€, has been missing for over a month. Although the company promised to re-deliver the items, I haven’t received any updates since then. I’m still waiting for my delivery, and unfortunately, this isn’t the first time I’ve experienced delays or misdeliveries. I also find the customer service response quite slow when dealing with such issues.
Purchased item
Uji Matcha Chanoka Okumidori
"The matchas are amazing, unfortunately, the c..."
Morgan R.Verified
There was a substantial delay in shipping. I reached out via Nio’s Instagram profile and the problem was resolved fairly easily. They also gave me a gift which I very much appreciated.
Purchased item
Japanese Tea Sampler Mega 22 pack
"2nd time i’ve ordered a multi pack. Amazing q..."
Monique A.Verified
Never had issues with this company or shipping.
Purchased item
Premium Matcha Chiran Green Tea
"This is my usual go to for matcha. It's thick..."
Hayden M.Verified
I have been drinking tea for decades as part of my healthy lifestyle and from all of the teas that I have enjoyed, the GKSH green tea is easily my favorite. I brew mine extra strong an drink it throughout my two Graveyard shifts 7 days a week. This tea is a clarity source. I am a recurring supporter of this and will continue to be. I'm getting low again so I'll be placing another order very soon. Thanks NIO !!
Purchased item
Gyokuro Kagoshima Sasa Hime
"I have been drinking tea for decades as part..."
Julian H.Verified
The order took a few months and was delayed a few times but the customer service was great and they were reassuring that the product would still arrive
Purchased item
Premium Matcha Chiran Green Tea
"It’s got such a nice grassy flavor and isn’t..."
Pedro C.Verified
Fast and simple.
Purchased item
Kyoto Matcha Masudaen
"My favorite so far."
Shouq A.Verified
Fast delivery and fast responses.
Purchased item
Wazuka Tea Nakai Superior
"The matcha powder was amazing loved it , smoo..."
Faye D.Verified
Easy to use website and very quick delivery. Packaging is very nice without sturdy outer packing to avoid damage in transit.
Purchased item
Shizuoka Hojicha Kawabataen
"I’ve bought various teas for my son. He’s ver..."
Kevin C.Verified
Free shipping. No complaints.
Purchased item
Henta Sencha Asanoka
"For the price, this is the best Sencha I have..."
Christopher C.Verified
Tea came on time like promised.
Purchased item
Gyokuro Imperial Green Tea Cha Musume
"Tea was excellent, highly recommend this tea."
Sophia L.Verified
Please read review from earlier. Received yellowish tea (celery juice colored) which took 3 weeks to arrive. Ordered a higher quality tea hoping that it would be better. Again, I waited three weeks and it never arrived. I contacted customer care four times and was ignored. Although this tea is marketed as being from Japan, it's actually from somewhere in Europe. False marketing all around. Stay away!
Purchased item
Premium Matcha Latte Powder
"Nio Tea's qualiy is horrible and the customer..."
Nicole B.Verified
Shipping is fast, and I check periodically to see what is in stock so I can try different kinds!
Purchased item
Saemidori Matcha Henta
"This is the firdt ceremonial tea I tried and..."
Sabrina G.Verified
Schnelle, reibungslose Abwicklung und gute Ware.
Purchased item
Matcha Tea Sampler (21 pack)
"Lieferung wie beschrieben und schnell geliefe..."
Eva Maria U.Verified
El pedido llegó enseguida y todo impecable
Purchased item
Roasted Hojicha Green Tea Noike
"Tiene un sabor suave pero apreciable. Nada am..."
Katarina N.Verified
Excellent quality tea and fast delivery!
The delivery to Slovenia was incredibly fast – I received my order within just 3 days.
I'm completely satisfied – from delivery to product quality and pricing. Highly recommended!
Purchased item
Fukamushi Sencha Kagoshima Murasaki
"Excellent quality tea and fast delivery!
The..."
Mike H.Verified
Fast shipping
Purchased item
Gyokuro Superior Wakamusha
"Very pleasant tea."
Dawn A.Verified
I wish it shipped faster.
Purchased item
Fukamushi Sencha Kagoshima Murasaki
"I love all the Sencha Tea's."
Jay Q.Verified
Really like the chart description of each tea’s characteristics, very helpful in deciding which one to try.
Purchased item
Sencha Shizuku with Matcha Powder
"Sencha Shizuku with Matcha Powder is one of m..."
Daisy R.Verified
Nio is always a great shopping experience
Purchased item
Premium Matcha Latte Powder
"This matcha is alright. It is slightly grainy..."
Natasa Z.Verified
Super
Purchased item
Fukamushi Sencha Kagoshima Murasaki
"Super"
James B.Verified
Easy to shop
Purchased item
Gyokuro Genmaicha
"Great shopping experience, great product, gre..."
Nonthapohn R.Verified
Gute Qaulität
Purchased item
Kagoshima Matcha Sae Sakamoto
"Ich habe immer Matcha Latte mit dem Hafermilc..."
Konstantinos N.Verified
The purchased teas arrived very quickly and without any problem. The gift was appreciated ! Thank you also for the e books.
Purchased item
Roasted Hojicha Green Tea Noike
"A delicious tea for the afternoon with a smoo..."
Victor S.Verified
Gute Homepage, schnelle Lieferung. Nio ist mein Standard für Matcha Bestellungen
Purchased item
Saemidori Matcha Henta
"Sehr cremig und toller erdiger Geschmack"
Ana V.Verified
Funcionan fenomenal!
Purchased item
Okumidori Matcha Noike
"Está bien si te gusta el toque más herbáceo,..."
Allie R.Verified
Delivery was very slow
Purchased item
Masudaen Makinohara Green Tea
"Delicious matcha!"
Ιωάννης Χ.Verified
I like the categorization of the site with teas, a vast amount of information about teas and farmers (this indicates transparency).
Purchased item
Red Japanese Clay Teapot
"A very nice teapot, I gifted it for my sister..."
Sarah A.Verified
I love this website. The matcha quality is amazing and I love how there is a profile about the farmers too.
Purchased item
Okumidori Matcha Noike
"LOVED THIS matcha!
Very brightly green.
Gre..."
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