Nio Teas store reviewsSee product reviews

Très bonne expérience, à chaque commande. Grand choix de matchas, site agréable d'utilisation et livraison rapide !

Wahrscheinlich ist die Marke eher auf hochwertige Machas spezialisiert als auf Alltagstees wie Bancha und Sencha. Um mir ein eindeutigeres Urteil zu machen, muss ich aber noch die anderen gekauften Tees ausprobieren.

Our tea was of consistently high quality

Excellent customer service

Love the products and the information on matcha!

Lieferzeiten sind Top

Overall a good experience, but the last two shipments were the exact same matchas. A monthly matcha club shouldn’t have the same matchas. I signed up to try a variety and this was a huge disappointment. To make matters worse, these were my least favorite matchas to date, and now I have two of each. Guess I could cook with them.😞

Good company

Wish you would not badger me for a review. I left one but in general I find it obnoxious when I buy a product and then the company chases me down to provide a review without paying me for my time.

Ordered and shipped in a timely manner.

On time and great

ദ്ദി (｡-ᆺ-｡)✧

very quick shipping all the way from Japan. Great price on the tokoname teapot.

In espectáculo

Great website, well-described with extra details. Easy ordering, and quick shipping!

Thank you for providing great quality tea and awesome customer care!

Always a lovely experience, with top quality matcha that leaves me looking forward to my next quest of trying different varieties.

I am feedback a quality issue with my recent order, The matcha is dull and grayish with a diminished flavor profile; please review this batch for quality control purposes.

Shipping was fast. Products mediocre.

Easy to find what I wanted

I like being able to try many different types of matcha without breaking the bank. Thanks!

Wonderful shopping experience! Fast shipping and good deals.

Alles gut, die Ware ist qualitativ hochwertig.

thank you so much for providing such amazing quality tea. i tell everyone i know about your company and its tastier than any latte i can get around me!

The website has been easy to navigate. Orders are received within a reasonable time. Aside from the occasional freebies, the teas and teaware have been quite nice.

👍

Is always smooth and they always have offers on different teas. The shipping is always on time. The shipping company you use is very efficient.

My experience was very good 👍

I like the information, so that I can make a decision on what to buy.

Shipping was a bit longer than I thought itd be and truthfully they take their time to answer email and on occasion they dont answer at all. The items I purchased were as they should have been. The teas are great and the kyusu's i purchased were perfect. They definitely have quality teas. Truth be told id buy from them again.

Working with Nio Teas was an absolutely fabulous experience from start to finish. The professionalism and attention to detail made the entire process seamless and enjoyable. The service was remarkably efficient—shipping was fast, and the product arrived in perfect condition, exactly as described. It is rare to find such a combination of speed and quality, and I couldn't be happier with the results!

The order process was easy via the “Shop” App.

Great products and information about the products.

Light

Ho ordinato varie volte sul sito e mi sono sempre trovata bene in generale, la consegna richiede poco tempo e non sono mai rimasta delusa

Tutto bene

Delivery was good.

Wszystko ok

Top!

Although my order was delayed due to a courier issue, the Nio Teas team went above and beyond to resolve everything. They issued a full refund and even allowed me to keep the order as a kind gesture. Truly wonderful customer service and a brand that values its customers💕