Cover Brothers Store review | Loox

Cover Brothers store reviewsSee product reviews

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Jason H.Verified
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Handles
Purchased item
Handles
"The Cover is as described and works as expect..."
Donna A.Verified
In hind sight the effort to match the corners should be way more deliberate including pictures or something.
Custom Spa Cover
Purchased item
Custom Spa Cover
"the corners do not fit at all. I matched the..."
Michael P.Verified
The team was responsive and helpful
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"I'll have a better evaluation after it is in..."
Ben D.Verified
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Custom Solar Blankets
Purchased item
Custom Solar Blankets
"Best quality cover weā€™ve ever purchased. Thi..."
Adam C.Verified
Exactly as advertised!
Custom Spa Cover
Purchased item
Custom Spa Cover
"Received as ordered in a timely manner. Cover..."
Hayley F.Verified
Hot tub cover was built and arrived in a timely fashion. It looks great and works well.
2 lb Polystyrene WALK ON
Purchased item
2 lb Polystyrene WALK ON
"My 45 pound dog likes to walk on top of the h..."
Andreea M.Verified
EASY
Custom Spa Cover
Purchased item
Custom Spa Cover
"Good cover! The color could slightly appear d..."
Evan O.Verified
Easy to order. Customer support was helpful. I was a disappointed the cover was slightly larger than planned, but the size worked out okay.
8 mil Vapour Barrier
Purchased item
8 mil Vapour Barrier
"Cover took a while to arrive. It was a bit l..."
Bryon F.Verified
Easy to order as my model was on the site and staff were helpful
Custom Spa Cover
Purchased item
Custom Spa Cover
"Overall experience was good, delivered on tim..."
Jenny S.Verified
All questions were answered super fast, knowledgeable and helpful when making a large purchase!
Custom Spa Cover
Purchased item
Custom Spa Cover
"Such an easy process of buying our new custom..."
Tammy P.Verified
When we called, customer service was very helpful!
Custom Spa Cover
Purchased item
Custom Spa Cover
"Beautiful colour light grey!"
Shelagh L.Verified
Excellent
Custom Spa Cover
Purchased item
Custom Spa Cover
"What a great company to deal with. Mike was a..."
Edward L.Verified
Delivery seemed a bit slow.
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"Just put it on yesterday. So far so good."
Ana A.Verified
Shopping good. Delivery poor.
Taper
Purchased item
Taper
"The product was great, ordering was easy. I..."
Darren N.Verified
enuf already
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"the cover is here but still in the box obviou..."
Konrad B.Verified
Fast friendly in-stockā€¦. What else can be said. These people know the business and specialize in one thing and they do it very very well! I am a return customer, and will continue to watch this company grow for as long as I own a pool! Great people!!
5 YEAR WARRANTY Round Pool 'Diamond'
Purchased item
5 YEAR WARRANTY Round Pool 'Diamond'
"Great company. The solar blanket is second t..."
Geoff H.Verified
Great!!
Vapour Barrier
Purchased item
Vapour Barrier
"Had a great experience as I was not sure how..."
Darcy F.Verified
Great customer service
Purchased item
Handles
"First one I got was not happy with it contact..."
Harold G.Verified
Very simple process and the cover appears to be very high quality.
Custom Spa Cover
Purchased item
Custom Spa Cover
"I was initially concerned when it arrived as..."
Jenn T.Verified
I initially made an error purchasing the cover. I quickly called and I was pleasantly surprised that an owner actually answered! They quickly helped me fix my order.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Great product. The first time I've bought a..."
Aaron C.Verified
Called and a person answered. They were helpful the entire purchase from buying to delivery
Purchased item
SC-C Upgrades
"Cover came and fit perfectly"
Andrew N.Verified
Very easy order process with the exact dimensions of my hot tub model in the selection library.
Custom Spa Cover
Purchased item
Custom Spa Cover
"I found via google organic search, I liked th..."
Kevin M.Verified
Communications were returned within 24 hours answering my questions and shipping was with a 7 day window (I can't remember exactly how fast it was however I was not questioning 'where the heck is my cover')
Thermal Foam Spa Blanket.
Purchased item
Thermal Foam Spa Blanket.
"Happy with the cover, it has assisted in keep..."
Jamie S.Verified
Quick to have the cover ready and a perfect fit. Easy pick up very friendly.
Purchased item
Handles
"Perfect handles in the correct position."
Lora-lee B.Verified
Excellent
Custom Spa Cover
Purchased item
Custom Spa Cover
"My experience with Cover Brothers was excepti..."
Lindsey S.Verified
Cover is good, team answered questions and reviewed the photos I sent. Only con would be measuring issues which are not done by the Cover Brothers. Perhaps some more details on how covers should sit and better ways to measure on the website would be helpful.
Purchased item
Skirt Length
"N/A"
Anne S.Verified
I am thrilled that when one calls the number provided on their website you actually get to speak with a person!
Custom Spa Cover
Purchased item
Custom Spa Cover
"We are pleased with the custom hot tub cover..."
David M.Verified
Costumer service was top notch and they were in contact immediately about the handle placement
Purchased item
Handles
"The hot tub cover arrived in 6 weeks, cover b..."
Dan H.Verified
They were responsive when I inquired about when the hot tub cover would arrive. Website was easy to use.
Purchased item
Taper
"Hot tub cover came and all appears to be as a..."
Rick J.Verified
After looking at a variety of options this was the most effective, practical solution to replacing the cover for our hot tub.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Our new cover is much lighter, easy to insta..."
Brian G.Verified
Order processed efficiently and shipping was faster than expected
Custom Spa Cover
Purchased item
Custom Spa Cover
"Disappointed in the original Bull Frog cover...."
Josh M.Verified
Easy to navigate their website!
Custom Spa Cover
Purchased item
Custom Spa Cover
"The cover was built with quality and exactly..."
Lisa V.Verified
the website was easy to navigate, the one question I did have while ordering our cover was answered quickly and to our satisfaction
Custom Spa Cover
Purchased item
Custom Spa Cover
"The spa cover is very well made, arrived earl..."
John S.Verified
No issues
Custom Spa Cover
Purchased item
Custom Spa Cover
"Best purchase"
Ken G.Verified
I thought I had ordered the cover to split a different way from what I received. Unfortunately did not save a copy of what I ordered. Necessitated reorienting the cover lift and having a slightly more difficult time of opening and closing it each time. The size is correct. Just the fold line is incorrect with the orientation of my tub.
Custom Spa Cover
Purchased item
Custom Spa Cover
"The cover looks great. Even though there is..."
Stephen G.Verified
Easy
Purchased item
Full Centre Seal
"Worked as described"
Kerry B.Verified
Other then colour off great experience
Custom Spa Cover
Purchased item
Custom Spa Cover
"Colours do not match colours on web site wish..."
Jonathan F.Verified
Only problem was colour with no alternative to fix.
Full Centre Seal
Purchased item
Full Centre Seal
"Unfortunately it was not the colour I was exp..."
Elaine W.Verified
No
Custom Spa Cover
Purchased item
Custom Spa Cover
"Nothing more needed"
Michele L.Verified
The instructions provided on their website makes it easy to select the cover you want/need.
Custom Spa Cover
Purchased item
Custom Spa Cover
"The hot tub cover arrived quickly (we paid ex..."
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