Cover Brothers Store review | Loox

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Jennifer P.Verified
The initial production delay and redirection when we first asked for an update after 4weeks was unfortunate. But the resolution following our second inquiry was appreciated. It ended up taking 10 weeks to get our order rather than the 3-4 promoted at the time of order but the product itself is great.
Sundance Maxxus 880 Hot Tub Replacement Cover | Premium Spa Covers
Purchased item
Sundance Maxxus 880 Hot Tub Replacement Cover | Premium Spa Covers
"We had a bit of a delay in receiving our orde..."
Jonathan M.Verified
A+++.
Handles
Purchased item
Handles
"A++. You could probably charge more."
Xiaoling Y.Verified
Thanks for adjusting the shipping schedule to adapt my time! Much appreciated.
Skirt Length
Purchased item
Skirt Length
"The skirt is so thin compared to leather."
John M.Verified
Great.
Custom Spa Cover
Purchased item
Custom Spa Cover
"All was good. From ordering to pickup."
Vince P.Verified
All went smoothly with no concerns
Taper
Purchased item
Taper
"Overall. Good experience. Cover performs and..."
Gary M.Verified
will buy again
Handles
Purchased item
Handles
"will buy again"
Lea S.Verified
Very slow delivery from time i ordered
Custom Spa Cover
Purchased item
Custom Spa Cover
"You missed installing handles"
Jeffrey T.Verified
On line ordering was great
Handles
Purchased item
Handles
"Great service and the cover looks amazing"
Deanna B.Verified
Well done website for ordering.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Best one I've ever purchased. Customer servic..."
Daniel N.Verified
Great product great price
Custom Spa Cover
Purchased item
Custom Spa Cover
"Quality cover at a great price! Thanks Cover..."
David L.Verified
Took a little longer than I thought it should take. Updates would have been nice
Hydropool Serenity 5 Hot Tub Replacement Cover | Hot Tub Covers
Purchased item
Hydropool Serenity 5 Hot Tub Replacement Cover | Hot Tub Covers
"Looks good"
Grant S.Verified
Website was easy to navigate, communication along the way could be improved
Custom Spa Cover
Purchased item
Custom Spa Cover
"Although it has just arrived recently, so far..."
Norm S.Verified
.
Dynasty Stingray Hot Tub Replacement Cover | Premium Spa Covers
Purchased item
Dynasty Stingray Hot Tub Replacement Cover | Premium Spa Covers
"I was a little hesitant at first being that s..."
Stan B.Verified
Quick easy, great price and free shipping sealed the deal
Custom Spa Cover
Purchased item
Custom Spa Cover
"cover works great, beautiful tight fit. arriv..."
Colin S.Verified
Arrived on time and fits great. I was anxious as there were no tracking updates during the 4 week build period, but once it shipped the information was correct and timely.
Taper
Purchased item
Taper
"Cover arrived on time and is well made! Much..."
Richard W.Verified
Easy order process and reasonable delivery for a custom sized cover.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Fits perfectly and very lightweight."
David S.Verified
They were busy because of Spring, took a little longer than I was hoping but they answered my e-mail with a prompt update.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Everything seems fine, hopefully it holds up."
C.Verified
Excellent customer service and the quality of the product we bought is superb. We would highly recommend the Cover Brothers to anyone.
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"Had an overall great experience dealing with..."
Govert S.Verified
Easy to process a custom order and delivery time was acceptable (approx. 4-5 weeks).
Taper
Purchased item
Taper
"Cover looks great and fits well. It is light..."
Jonathan C.Verified
Just a pleasure pure and simple
Handles
Purchased item
Handles
"Great experience, great product, great commun..."
William E.Verified
I appreciate they do custom size covers for a very reasonable price.
size
Purchased item
size
"Fit perfect. Construction and stitching looks..."
Nghi D.Verified
Better than I expected
Custom Spa Cover
Purchased item
Custom Spa Cover
"It is light and the material is good!"
Robert M.Verified
Job well done and timely
Master Spas TS-240 Hot Tub Replacement Cover | Premium Spa Covers
Purchased item
Master Spas TS-240 Hot Tub Replacement Cover | Premium Spa Covers
"Fits Perfect!"
Terry B.Verified
No problem
8 mil Vapour Barrier
Purchased item
8 mil Vapour Barrier
"Perfect fit"
Joe H.Verified
All great
Handles
Purchased item
Handles
"Service was good Cover fits well Color is goo..."
Gerry A.Verified
So so
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"The cover appears to be good quality, but wai..."
Rosa V.Verified
Great product and great service
Handles
Purchased item
Handles
"Great product, great service."
Wolf M.Verified
Seamless - loved it. Wish all our shopping experiences were like this!
Taper
Purchased item
Taper
"The cover is the best one we have had and we..."
Mark B.Verified
Excellent customer service
Coast Spa Mirage Hot Tub Replacement Cover – With Raised Waterfall | Premium Spa Covers
Purchased item
Coast Spa Mirage Hot Tub Replacement Cover – With Raised Waterfall | Premium Spa Covers
"Very professional and good quality"
Alan M.Verified
It is a pool cover so it will work.
Custom Solar Blankets
Purchased item
Custom Solar Blankets
"Thanks for the cover"
Connie H.Verified
Excellent
Custom Spa Cover
Purchased item
Custom Spa Cover
"Great customer service. The cover came in a t..."
Victor C.Verified
Terrible service
Thermal Foam Spa Blanket.
Purchased item
Thermal Foam Spa Blanket.
"I had ordered an 8 x 12 and was shipped tonig..."
Colleen M.Verified
Product received when promised.
Handles
Purchased item
Handles
"Received the cover when promised. Was a bit..."
Thomas M.Verified
Great website and cover looks to be very well built. Fit is awesome looking forward to seeing how it does in the winter.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Love the cover great fit, it is much lighter..."
Morry B.Verified
Very satisfied highly recommend Cover Brothers
Custom Spa Cover
Purchased item
Custom Spa Cover
"Very efficient, reliable company. Communicati..."
Joanne A.Verified
Excellent customer service
Handles
Purchased item
Handles
"I am very pleased with my spa cover. I can'..."
Kyle C.Verified
No issues. As advertised.
Custom Spa Cover
Purchased item
Custom Spa Cover
"Exactly as advertised. Same price as the bra..."
Greg H.Verified
Cover was manufactured and delivered on time. I’m very satisfied and looking forward to seeing how the cover holds up over time.
Handles
Purchased item
Handles
"Cover fit perfectly …. Appears to be well con..."
John M.Verified
Very satisfied !
Custom Spa Cover
Purchased item
Custom Spa Cover
"Cover was perfect fit looks great. Delivered..."
Melissa W.Verified
Excellent. Customer service and quality of cover!
Taper
Purchased item
Taper
"Very very happy! We were well overdue for a n..."
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