ORL store reviewsSee product reviews

It was fast and easy to go through the process of purchasing.

The website was easy to navigate. All the product information was available. Checkout was quick.

Very easy. The bundled family pack made the process very easy.

Easy user friendly website

Love!

Great experience.

Excellent!

They have such great service. I hade previously lost my package, and they sent me a new one which I gladly appreciate.

Great and arrived on time!

Quick turn around and shipping.

My family will always support this brand. One love ♥️ 💚 💛

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Shipping took a lot longer than I expected, but it was easy to use the website

Super fast shipping!

Rip-off

Good marketing but price for the product was a bit off. Price point should be around $10 which is still above similar brands.

Easy,simple, and i appreciate the comparison feature that helps me better understand the difference between ORL and other toothpaste products

Great, fast service.

Shipping took way too long

Relatively simple to use.

Once I found your website the ordering was easy.

Shipping/ processing time took a long time ordered OK December 31st it didn't process in January 5th and didn't ship/arrive till January 12th

No issues arrived after a week which is expected when you live outside of the US.

Easy!

Easy to order!

Easy website to navigate. Great information on their products.

Wonderfully easy, delivery was very fast!

We love the toothpaste and mouthwash and the website is easy to use. My only complaint is that it takes a while for the items to arrive after we complete the order.

shipping was slower due to holidays, but got on time. only complaint is no confirmation email was sent. still very happy though.

Great experience

Fast and simple to get the product

Easy to shop and purchase.

Easy and quick.

F

Very easy to order!

Easy to use website and delivery of goods were prompt.

AVOID - Terrible Customer Service & Missing Order - BUYER BEWARE I strongly advise against ordering from ORL. My experience has been nothing but frustrating and costly. Here's what happened: Placed and paid for an order Order never arrived Contacted customer service, who promised to resend the shipment They completely ghosted me after making this promise No replacement order was ever sent Zero response to follow-up attempts Have to now resort to disputing the charge with my bank This company appears to take your money and run. Their customer service makes empty promises to pacify customers, then disappears completely. I've wasted time waiting for both the original order and their promised replacement, neither of which ever materialized. The fact that I had to involve my bank to try to recover my money speaks volumes about their business practices. Save yourself the headache and shop elsewhere. What's most concerning is their pattern of behavior - making promises they never intend to keep and then cutting off all communication. Bottom Line: Stay away. Not worth the risk of losing your money and time.

Great , Great Company. Very Nice

I overall like their products just have some dislike for packaging. Love their adult and kids toothpaste the new pump that looks more like a shampoo pump is much easier to keep clean and wipe off compared to the previous one that was more like a makeup pump. Not a fan of the mouthwash packaging as it’s very messy

This toothpaste is absolutely amazing! It’s incredibly gentle, making it perfect for everyday use. I love how it leaves my teeth feeling clean and my breath fresh without being harsh. It’s definitely one of my favorites!