kept getting email about my orders being here but it was just ai. but customer service were very helpful
Purchased item
Cotton Mouth Tape
"i was promised another mouth tape but one pac..."
A S.Verified
Not effective. Needs to be worn uncomfortably tight in order to feel a slight difference
Purchased item
Onyx Vibration Alarm
"Not effective at all and blocks blood flow wh..."
Andrea C.Verified
Seguito e accontentato in tutto
Purchased item
Red & Infrared Recovery Light Panel
"Tutto perfetto. Consigliato e assistenza disp..."
Ghazi S.Verified
The order took one month to arrive then the item was so bad
Purchased item
Onyx Vibration Alarm
"I would like to return the alarm watch that i..."
Lawrence G.Verified
Overpriced
Purchased item
Onyx Vibration Alarm
"The strap is not very good and similar models..."
Niels D.Verified
Package didn’t arrive
Purchased item
Shipping Protection
"My package did not arrive"
Samantha G.Verified
Multiple emails and still not been able to return
Purchased item
Onyx Vibration Alarm
"The product wasn’t what I excepted and have b..."
Alexis L.Verified
Pretty good
Purchased item
Onyx Vibration Alarm
"It fell off my wrist at work the 2nd day I ha..."
Erdis J.Verified
Feel more comfortable
Purchased item
Onyx Vibration Alarm
"Individuals"
Gage- B.Verified
The shopping experience was alright it’s the product that I didn’t really get to use much. It completely stopped working without the charger
Purchased item
Onyx Vibration Alarm
"I wore the wristband for 2 days and I work in..."
Guilherme B.Verified
The order took very long with poor customer support and the product itself was well bellow expectations
Purchased item
Onyx Vibration Alarm
"The band took very long to arrieve and i can..."
Samuele M.Verified
Perfect!
Purchased item
Black Nasal Strips
"Top!!"
Christine B.Verified
Mijn zoon is er heel blij mee
Purchased item
Onyx Vibration Alarm
"Mijn zoon is er heel blij mee"
Cody D.Verified
Shipping took forever. Product doesn't work. Waste of time an money
Purchased item
2x FREE E-Books
"It's shit."
Dena H.Verified
Have to jump through hoops for a return.
Purchased item
Onyx Vibration Alarm
"The band is next to impossible for me to clas..."
Rosa P.Verified
Took forever to get
Purchased item
Onyx Vibration Alarm
"Defective watch"
Adam S.Verified
product arrived months after it was ordered and is very hard to use.
Purchased item
Onyx Vibration Alarm
"the UI is horrible and instructions provided..."
Airen A.Verified
there were some shipping delays!
Purchased item
Onyx Vibration Alarm
"Perfect!! Now I don't wake up my son and wife..."
Michael N.Verified
Shipping took awhile but not much go report as far as overall experience with the company itself.
Purchased item
Onyx Vibration Alarm
"Didn’t work for me. The strength of the vibra..."
James D.Verified
Great product but slow delivery
Purchased item
Onyx Vibration Alarm
"The onyx works really well for waking up. Rea..."
Katharina X.Verified
You answered my email very nicely and quickly
Purchased item
Onyx Vibration Alarm
"It takes forever to set up the alarm. The vib..."
Mariano G.Verified
I've written several times, and they've even replied to my email, to tell them that I placed two orders and neither arrived. I entered my address again using the form they sent me, but the shipments still haven't arrived. I'd ordered from them several times before without any problems, but the last two orders never arrived.
Purchased item
Athlete's Favorite (Black Strips)
"I've written several times, and they've even..."
Tiago A.Verified
It took about a month to recieve the package but the support was amazing and fast whenever i emailed asking about the order
Purchased item
Onyx Vibration Alarm
"It makes a bit of loud vibration than i was e..."
Daniel C.Verified
Customer service was very responsive when I asked about a product manual and help operating the device.
Purchased item
Onyx Vibration Alarm
"Either the product doesn't work for me or the..."
Elspeth E.Verified
I know you were having difficulties but it did take a looooong time to arrive
many weeks
Purchased item
Onyx Vibration Alarm
"took an aggge to arrive but it works well"
Aglaia Julia H.Verified
Shipping took ages for this crappy product..
Purchased item
Onyx Vibration Alarm
"I am very disappointed. The bracelet is extre..."
Mike A.Verified
Took forever to arrive for a product that didnt even work for me.
Purchased item
Onyx Vibration Alarm
"Stronger vibration. I really wanted this prod..."
Panagiotis A.Verified
Very bad experience. When I order the Onyx alarm it said that the order will be dispatched immediately and will have it in a week. Eventually there was a stock shortage and I received it a MONTH later. In the meantime they said they added a Cotton mouth tape in my order as a gift for the delay, but when my order arrived, there was no cotton mouth tapes in the box, so no gift received. Although a good product the alarm, the overall service experience was disappointing.
Purchased item
Onyx Vibration Alarm
"So far it is good."
Henry S.Verified
Shipping was longer than I was led to believe but I think the product is of decent value.
Purchased item
Onyx Vibration Alarm
"Shipping was a lot longer then I was expectin..."
Adrian L.Verified
Long waiting time for delivery very vague on updates and I have too unsubscribe from your email as I was overload of spam emails
Purchased item
Onyx Vibration Alarm
"Variable vibration and longer duration I’ve g..."
Damian T.Verified
Terrible customer service; never replying
Purchased item
Cotton Mouth Tape
"I literally never received my mouth tape and..."
Carlos Guillermo D.Verified
Great watch, only the delivery took a few weeks for it to arrive because it was out of stock so i had to wait for a while. Frustrating but thankfully i am happy with the watch.
Purchased item
Onyx Vibration Alarm
"Great watch. Worked on me from day one."
Nick D.Verified
Took forever to arrive. Got a free pack of mouth tape which I’m never gonna use but it was the best of the 2 options they gave me for the order being late to dispatch.
Purchased item
Onyx Vibration Alarm
"It doesn’t wake me up. Complete waste of mone..."
Chris J.Verified
Communication terrible - no update until I chased to them be told it hadn’t shipped as was out of stock despite the fact you were still selling it on your website at the time
Purchased item
Onyx Vibration Alarm
"The watch strap is terrible - why put poppers..."
Andreadou G.Verified
Very helpful customer service and the products amazing and affordable
Purchased item
Shipping Protection
"Everything perfect ❤️ Thank you"
Louis B.Verified
Kind and fast replies and many updates
Purchased item
Onyx Vibration Alarm
"Alarm works very well but I dislike the fact..."
Natasha M.Verified
Lack of communication, poor quality
Purchased item
Onyx Vibration Alarm
"Absolutely disgraceful customer service and r..."
Suleman A.Verified
Fine. The alarm bracelet was out of stock when I ordered but I was not informed of it so I was expecting it a few days after I ordered it. When I didn’t get it, I reached out to customer service and that is when I found out why my order was delayed.
They apologized for not letting me know so they threw in a box of mouth strips for free but that never arrived.
The claim is also that this is will wake up heavy sleepers, but that’s not the case.
Purchased item
Onyx Vibration Alarm
"The alarm is okay. It buzzes and is silent bu..."
Eric D.Verified
It was terrible.
Purchased item
Onyx Vibration Alarm
"Trash product and shit service from the perso..."