CUURT store reviewsSee product reviews

The best tennis shoe to date by far.

Awful

Quick shipping

Communication was great!

Size to small

I have emailed you several times about returning them and no response

I got two different size sneakers which I'm pretty sure I ordered the same size.Are you even allowed to order two different size sneakers for the buy one get one so one pair is too small for me. I had no paperwork with my order. They just came in separately in a pull string bags. And there was no arch support added. Unless it's in one of the sneakers already and I didn't notice. Cause I can't wear one of them the pink one.

Can't say yet. It depends on how things go with the exchange as these new shoes don't fit the same as my other muuv shoes. I ordered the same size (women's 10 1/2) but need a half size larger.(women's size11)

The tracking number never worked so I wasn’t sure if they’d actually arrive and then a couple weeks later they did, but without knowing if or when

ver good customer service

good

Easily exchange of shoe that was too small

Your customer service is as bad as your shoes

Return experience is awful. And not fair.

Customer service is awesome!!

Delivery took a few weeks with no updates until one day the delivery just showed up.

Overall they are nice shoes. They might run small. I am a size 8 and my big toe is bumping the front of the shoe. Maybe I just need to get use to them.

friendly and strong follow up on email.

Shoes arrived in a reasonable amout of time.

Not a good customer support communication.

Very poor return for refund policy.

Website was fine.

I think your company must be a scam. I have been asking for over a week multiple times for a return address label so that I can return the shoes because they simply do not fit. Your chat bot refuses to issue a label and your company is apparently refusing to issue a refund.

Love the free insoles included !

The shipment took longer than usual, but I was advised it would. However, it was well worth it!! And I was kept informed of the tracking along the way! Received several emails with great detail about the wearing of the shoes and what to expect, but honestly I didn’t have any adaptation issues; they felt great since day one!! I’ll definitely buy them again!

Was not happy with the long delivery time. Also, that my credit card was charged by a chinese company vs. CUURT for the shoes. Makes me wonder if this is a real company or just a UK front to dodge US tariffs from goodsmade in China.

Great service - I accidentally ordered the wrong size and figured it out about 10 minutes after I submitted my order. I contacted customer service and they immediately responded. My order came timely and the correct size

Shopping and shipping were seamless, no issues.

Shopping experience was fine.

They say return if you are unhappy but they won’t take the unworn shoes back. They are stalling I’m sure until it’s over 30 days. Scam company. Do not order.

Customer service is great. Shoes the company really cares for their customers.

1111

You sent the wrong size

Great customer service and emails. I did have a hard time tracking. But they came pretty fast.

I did not get what i paid for

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Great first purchase with the 2 for 1 deal. The extra pair they give you are great walking shoes.

😁

Lots of good communication and an explanation of how your shoes are different from other shoes and what the buyer should expect.

The original pair of shoes I bought fit good but they did not hold up. The sole showed wear right away and the rubber sides of the shoe were coming unglued. I had already ordered a new pair of shoes because I read that you improved the soles. My experience with the second pair, now that I went up a size are comfortable and so far are wearing better. i just haven’t had the chance to play in them very much yet.