It took a while to get the shoes but I'm very pleased with the ordering process and the web site. They help you determine the size you need quite easily.
Purchased item
Mystery Gift
"My shoes fit perfectly and there definitely i..."
Linda B.Verified
Need to improve return policy. You charge a fee to return the shoe and also make the customer pay to return the shoe. Total rip off.
"First, the shipping took much longer than exp..."
Jinny J.Verified
Really good - I just wish that shipping was faster.
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"These are fabulous! I've played 3 times (twi..."
Alison H.Verified
I was sent two pairs in the wrong size , I just wanted to get the right size but I had to send a lot of emails before kindly they let me keep the original pair and eventually I was sent the right size but I’d had my tennis holiday by then 😟
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"I’m still getting used to them . I love the w..."
Christopher O.Verified
Had an issue with one size being incorrect, which may have been my error, but was able to return, and I received the replacements extremely fast.
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"Super customer service, and the shoes are too..."
James N.Verified
The only negative was slower shipping than the instant gratification we have become accustomed to with Amazon, etc. but still tolerable. Love the email communications keeping me up to date with the order.
"Have only played 3 times with them but so far..."
Karl B.Verified
How do i return the wrong order?
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"How do i return the wrong order?"
Melissa E.Verified
I wish I could give it zero stars because it’s truly unbelievable how bad the customer service is… iThere must be 30 emails between myself and Cuurt customer service. From having me send pictures of the shoes to making me all kinds of other offers to avoid a refund when all we want is a refund because the shoes don’t fit. Truly do not expect to ever get our money back. Absolute waste.
"Had my doubts about the shoes but had less fo..."
Cami B.Verified
The whole process was very easy and unexpectedly fast, given that the shoes came from Europe.
Purchased item
Mystery Gift
"Pretty nice shoes, very comfortable, toes are..."
Huynh Kieu L.Verified
Keep sending wrong size. And no one help me solve the problems. They ask me to pay $15 exchange fee. But this not my mistake why I have to pay? That is not fair to me.
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"The exchange pair also come in wrong size . I..."
Tim C.Verified
There was a problem with my second pair of shoes not being shipped due to out of stock, but when I emailed, it was taken care of quickly with a different (color) pair.
Awesome customer service and support. Spectacular shoes for the beginner and advanced pickle ball players looking for a great shoe to play or compete in.
"Make returns policy transparent and provide r..."
Lise-marie W.Verified
Horrible. Terrible customer service and the shoes (both pairs) arrived soaking wet. Useless. This was an awful experience. And unless I get a full refund, and you can certainly have your wet shoes back, I am going to let my credit card company know to do a chargeback.
Purchased item
CUURT Muuv - Wide Toe Box Court Shoes (Unisex)
"This was an extremely disappointing experienc..."
Alan J.Verified
Returned for the larger size which was an easy process, much appreciated
Ordering was simple and the pricing was definitely great. The emails I received telling me how to do things after I received. The product was a little frustrating and the shipping time was not great.