Natasha P.Verified
Fantastic! Easy and super fast
Purchased item
Patio Pet Door Insert
"Absolutely love it!! Blends so well and look..."
La Luna Pet Care store reviewsSee product reviews
Ann S.Verified
Easy to order and my order arrived promptly…
Purchased item
Patio Pet Door Insert
"Easy to install ,very happy with it .."
Sarah A.Verified
Shopping was great, with some amazing specials.
Purchased item
Exclusive Printed Set [Blue Tartan]
"Love the pattern can’t wait till my boy is bi..."
Shane L.Verified
Love it
Purchased item
Security Pack
"Easy to install
Just need to add shorter sel..."
Sonya O.Verified
No problems. Quick delivery.
Purchased item
150 Biodegradable Poop Bags
"No problems"
Ann H.Verified
Very happy
Purchased item
Patio Pet Door Insert
"Very happy with our doggy door
Easy to inst..."
Somali N.Verified
Shipping was faster than expected
Purchased item
PVC Sports Dog Leash & Collar Set - Pink
"More sturdy than I expected. Dog looks great..."
Tylor H.Verified
Great business
Purchased item
Replacement Pet flap V3.0
"Fast Delivery and easy to change over"
Angie K.Verified
Easy to use website, well packaged and super fast delivery
Purchased item
Vegan leather Poop Bag holder - Black
"Nice product, compact and practical"
Frances K.Verified
The chat bot is actually a very helpful person! Great products and great service
Purchased item
Patio Pet Door Insert
"Well designed, well made piece of kit :) Quic..."
Michael H.Verified
Poor Support, lack of information on patio pet door. Website, branding and pricing convey a luxury brand, but product and experience is opposite.
Purchased item
Vegan leather Leash Collar Set Tan
"I don't recommend for Medium or Small dogs.
I..."
Terence L.Verified
Shopping was easy. Fast delivery Tue next day so thank you!
Purchased item
Screen Door Adapter
"Works well. Cutting is a real pain but expect..."
Mary W.Verified
great service
Purchased item
Aluminium Pet Door
"Great product. Thanks"
Andrew W.Verified
Quick and easy transaction, delivered ahead of the expected due date. Great solid product.
Purchased item
Patio Pet Door Insert
"Fits well for the space and allows us to let..."
Joanne A.Verified
The shopping experience was easy.
Purchased item
Accessory Pack For The Cat Cabana Cat Enclosure
"The products are great quality and ship fast."
Joanne C.Verified
Easy website to use. Fast shipping
Purchased item
Replacement Pet flap V3.0
"Fits perfectly thanks to the size and measure..."
B N.Verified
Great products, Fast shipping
Thank You!
Purchased item
Vegan leather Leash Collar Set Black
"Super cute, Great quality set!
Purchased OnSa..."
Michelle S.Verified
Easy to use
Purchased item
Security Pack
"Works well"
Vanessa D.Verified
Awful customer service
Purchased item
Vegan leather Leash Collar Set Tan
"Good quality but awful customer service when..."
Angie D.Verified
Very efficient
Purchased item
Cat Cabana Cat Enclosure Penthouse Package
"So good!"
Steve W.Verified
Excellent
Purchased item
Extension piece
"All good"
Rose M.Verified
Their email responses to an incomplete order have been circular and parts not delivered no matter how many times I ask. Off to Fair Trading.
Purchased item
The Cat Cabana Cat Enclosure 2.2m
"Customer service is circular and non performi..."
Lyndal R.Verified
Easy
Purchased item
Replacement flap V3.0 [Size: Small]
"Perfect fit!"
Graeme T.Verified
Quick delivery
Purchased item
Patio Pet Door Insert
"I informed you that my patio door height was..."
Anthony C.Verified
Very good
Purchased item
Patio Pet Door Insert
"Fantastic"
Rahul K.Verified
The pet door itself arrived as expected, but the experience since has been unacceptable. Despite multiple follow-ups, the assigned installer has been completely unresponsive. Even customer service—though polite and responsive—has been unable to reach them. It’s incredibly frustrating to pay for a service that simply doesn’t show up. This lack of follow-through makes it hard to recommend
Purchased item
Replacement Weather Seal Kit
"Order S176832 - Installer has been completely..."
Rose N.Verified
Prompt service with good communication
Purchased item
Patio Pet Door Insert
"Fitted well, our girl loves it"
Myriam L.Verified
Product arrived on time.
Purchased item
Replacement Pet flap V3.0
"The flap suits my door perfectly."
Trish L.Verified
Great! Website is easy to navigate.
Purchased item
Replacement Pet flap V3.0
"Great service. I needed assistance/ clarifica..."
Fiona H.Verified
Waited along time for items to be delivered and then refused a refund when we returned screen door adaptor that did not fit our door.
Purchased item
Screen Door Adapter [Colour: White]
"We were unable to use the screen door adaptor..."
Chantal F.Verified
Great!
Purchased item
Patio Pet Door Insert
"We previously bought another brand, however,..."
Michelle M.Verified
Website easy to use and to shop with
Purchased item
BarLock (non installation)
"Well made and easy to use. Thankyou!"
Truce D.Verified
Good quality and efficient service
Purchased item
Replacement Weather Seal Kit
"Excellent products"
Jennie F.Verified
It was seamless and I was given very good assistance. We love the mobile patio dog door. Thank you
Purchased item
Security Pack - [White]
"I haven't needed to use it because I just mov..."
Kathryn W.Verified
Order processed, dispatched & delivered in record time - with updates✅
Well packed & great quality product✅
Purchased item
Vegan leather Poop Bag holder - Black
"Great that you can store more than one lot of..."
Megan V.Verified
Great! Easy and cannot fault. Super speedy delivery too.
Purchased item
Patio Pet Door Insert
"Very easy to setup and our dog has taken to i..."
Tim R.Verified
Annoying clicking noise which only stopped when I removed the batteries.
Purchased item
Aluminium Premium Pet Door [Size: large] [Colour: Black]
"Easy install. Good size for big dog."
Bronwyn H.Verified
Great company, great products
Purchased item
Security Pack
"Great product, easy to install"
Simone M.Verified
I dunno no if id say i loved the shopping experience but it was fine.
Website could be laid out a bit better and maybe include more breeds as to what size doggy door is recommended for them.
Purchased item
Aluminium Pet Door
"Easy to install. Looks nice. Magnetic strip s..."
Judy G.Verified
Would have liked to have known the shipping cost before submitting payment (but I may have missed it).
Purchased item
Replacement flap V1.9 (No Mohair) Pre- 2015 models
"Exactly as described"
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