La Luna Pet Care Store review | Loox

La Luna Pet Care store reviewsSee product reviews

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Elise H.Verified
Awful, I’d heard this company were hard to deal with from someone after I’d ordered unfortunately. After the hassle of them actually agreeing to a return, making sure it met their very specific ridiculous return requirements and finding a courier, they made up a reason not to accept it. Terrible service do not recommend.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Pet door is very difficult to get right. We c..."
Anthony H.Verified
Door arrived in good condition in less time than anticipated
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Door fits perfectly bonus ability to fold and..."
Paul G.Verified
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Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Unfortunately I am unable to provide positive..."
Scott R.Verified
Just took a long time to get that's all
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Not a bad door, fairly easy to install with t..."
Gary F.Verified
Easy to organise and delivery was quick
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Looks great and dog loves it"
Jamie S.Verified
Very quick service and postage
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Great product easy to set up and install our..."
Nathan L.Verified
:)
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Easy to replace makes the door look like new."
Katrina B.Verified
Love this doggy door brand . Quick to reply and deliver , great that they gave spare parts .
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Love this doggy door brand . Easy to order ,..."
Michael H.Verified
Easy to navigate around website and delivery was fast 😊
FREE - Security Pack
Purchased item
FREE - Security Pack
"Great product, well made and happy I made the..."
Scott C.Verified
Good service. Quick response with a question. Arrived in quick time
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Easy to install. Arrived quick to regional Qu..."
Sharyn W.Verified
Easy to navigate the website.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Such a great product. Exactly what I expected..."
Scott B.Verified
Scammers
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Misleading. Not suitable for modern houses. R..."
Mrs C.Verified
Wasn't next day delivery like it said online.. took us to contact them over a week later to find out why. Was sorted after this.
FREE - Security Pack
Purchased item
FREE - Security Pack
"Great quality product. Better than what you'd..."
Troy P.Verified
Fantastic, thank you!
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Fantastic, thank you!"
Pamela F.Verified
easy to find what i was looking for
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Original flap is 5 years old and had yellowed..."
Denise P.Verified
Easy checkout and fast postage!
Hammock For The Cat Cabana Cat Enclosure
Purchased item
Hammock For The Cat Cabana Cat Enclosure
"The first hammock lasted our 3 cats a couple..."
Vedran V.Verified
As per my previous comment.
FREE - Security Pack
Purchased item
FREE - Security Pack
"Experience was not good. The door doesn’t fit..."
Linelle L.Verified
Easy to find the product we needed thanks to the clear instructions on the website
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"Arrived on time and easy to install."
Brian R.Verified
Easy to choose
FREE - Security Pack
Purchased item
FREE - Security Pack
"Love it! Got the big one for our lab. Bit wor..."
Sarah C.Verified
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FREE - Security Pack
Purchased item
FREE - Security Pack
"."
Lana F.Verified
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The Cat Cabana Cat Enclosure 2.2m
Purchased item
The Cat Cabana Cat Enclosure 2.2m
"Disappointed the zip location has been moved...."
Trang H.Verified
Awful experience.
FREE - Security Pack
Purchased item
FREE - Security Pack
"DO NOT BUY. THIS PRODUCT IS A COMPLETE WASTE..."
Elizabeth S.Verified
Quick delivery. Great service!
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Fits perfectly and the two toy poodles love i..."
Jorge M.Verified
Gr8
FREE - Security Pack
Purchased item
FREE - Security Pack
"Well built and easy to assemble"
Shaun S.Verified
Add has no sizes, door does not fit, to small for my little dog. Hard to get a refund.
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Doesn't fit, add has no sizes. Hard to get a..."
Paul M.Verified
good
FREE - Security Pack
Purchased item
FREE - Security Pack
"A very good product compared to some others o..."
James R.Verified
Great design
Extension piece
Purchased item
Extension piece
"Works great"
Tonia W.Verified
I found my experience with La Luna Pet Care fantastic They we’re extremely helpful & understanding. Thank you team 🐾 😁
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"I haven’t opened the box it came in as yet as..."
Sharon L.Verified
Good
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Great quality Easy installation"
Karen V.Verified
good buying experience
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"great door flap easy to install"
Mark K.Verified
Great service
FREE - Security Pack
Purchased item
FREE - Security Pack
"Fantastic service and really high quality pro..."
Donna A.Verified
Excellent customer care
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Impressed with the quality of the product.We..."
Vonn P.Verified
Would like to see the overall dimension with a dimension from below the cut holes. The opening was 42cm but if you include the holes section the panel is a bit short and doesn't reach the bottom of the opening.
Replacement Pet flap V3.0
Purchased item
Replacement Pet flap V3.0
"The width fitted perfectly, I find the holes..."
Sharon S.Verified
The site was easy to navigate ,understand and shop at . Just wish I could say that the doggie door was as good , but that is very disappointing,
FREE - Security Pack
Purchased item
FREE - Security Pack
"If you think you are going to buy this , get..."
Susanne C.Verified
Easy to order a came in three separate parcels
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Was a little difficult to install, not your f..."
Linda G.Verified
Ordering was straightforward and arrived same day.
The Cat Cabana Cat Enclosure 2.2m
Purchased item
The Cat Cabana Cat Enclosure 2.2m
"Really difficult to put together. The connect..."
Joel E.Verified
The door fits well and was easy to install.
FREE - Security Pack
Purchased item
FREE - Security Pack
"The security pack never arrived."
Steven F.Verified
Very easy. Fast delivery.
Extension piece
Purchased item
Extension piece
"Perfect fit!"
Bec T.Verified
Easy to understand video, easy online shopping and payment. This product has changed my life But PLEASE CHANGE DELIVERY FROM ARAMEX - they send delivery advices via emails, no txts.... I don't check email regarding delivery status on the day. Unless Luna allows them to leave the product unattended? I would gladly pay extra for a more comprehensive courier service
Patio Pet Door Insert
Purchased item
Patio Pet Door Insert
"Absolute love the pet door insert. I have put..."
Michael V.Verified
Not again than you
Security Pack
Purchased item
Security Pack
"To be fair awful. I actually thought it would..."
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