Peter A.Verified
Thumbs up
Purchased item
Patio Pet Door Insert
"Great"
La Luna Pet Care store reviewsSee product reviews
Lisa Maree V.Verified
Great experience with contact information through the whole process and my order arrived quickly and safely
Purchased item
Hammock For The Cat Cabana Cat Enclosure
"Wasn’t sure how the hammocks would go being a..."
Keith S.Verified
no problems at all
Purchased item
Security Pack [Colour: Cream]
"Looks and works great"
Charles D.Verified
Great product
Purchased item
Security Pack [Colour: Silver]
"Great product"
Sarica M.Verified
Easy, great communication.
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"My dogs love it, now my two dogs come come an..."
Sue P.Verified
Super quick delivery
Purchased item
PVC Sports Dog Leash & Collar Set - Pink
"Omg 🤩gorgeous set & ridiculously cheap 🐶🐶 han..."
Tara B.Verified
I ordered a specific colour, but the company sent a different one. I reached out via email to request a correction, but unfortunately, my message was ignored. Additionally, the product was of very poor quality—my small dog was able to tear it within a month, and it ended up in the bin shortly after. Disappointing experience with both customer service and product durability. I would not recommend this company.
Purchased item
Calming Pet Bed [Size: Medium 60cm] [Colour: Pink]
"I ordered a specific colour, but the company..."
Susan B.Verified
My order arrived promptly and was exactly as described. Good quality product. Would order from here again.
Purchased item
Folding Patio Pet Door Insert [Colour: Cream] [Size: Medium]
"Love this pet door. Easy to install, fit well..."
Rose V.Verified
I wasnt happy with communication at all
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"great product"
Dee S.Verified
Quick delivery
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Large]
"Well made. Easy to install."
Jason R.Verified
My shopping experience with La Luna Pet Care was top notch. I received clear communication from start to finish, and everything ran smoothly. Really happy with the customer service – they were friendly, helpful, and kept me in the loop the whole way. Would definitely shop with them again.
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"The La Luna pet door has been fantastic for o..."
Paul H.Verified
Horrible. They make it as hard as possible to return it if it doesn’t work out as expected.
Purchased item
Folding Patio Pet Door Insert [Colour: Cream] [Size: Medium]
"Doesn’t fit the door properly. It’s not as ad..."
Bek W.Verified
Love the fact that these guys ship across the country. So many retailers won't ship to our postcode here in the Pilbara.
And the delivery time was great for such a hefty parcel.
Purchased item
***OUTLET***LARGE Folding Patio Pet Door Insert [Colour: Black] [Size: Large]***OUTLET***
"We live in the Pilbara, so opted for the outl..."
Kerrie H.Verified
Easy to navigate
Purchased item
Calming Pet Bed [Size: Medium 60cm] [Colour: Pink]
"Nice and cozy , my pup enjoys it."
Kath S.Verified
Love your quality product and so easy to install
Purchased item
Security Pack [Colour: Cream]
"I can not attach security options due to setu..."
Amy F.Verified
No hassles and quick delivery within a week of ordering
Purchased item
Sports Leash [Size: Medium] [Colour: Navy Blue]
"Got two of this lead to walk my boy Benson an..."
Angela H.Verified
Easy to deal with, smooth process
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"We live ve our doggy door, it works and our d..."
Sam J.Verified
Selecting the right size door and parts was very easy! Delivery was quick. Very happy with the process!
Purchased item
Folding Patio Pet Door Insert [Colour: White] [Size: Small]
"The dogs and cat learnt to use the door very..."
Paige S.Verified
Fantastic company and pricing and I’ll recommend it to anyone!
Purchased item
Aluminium Premium Pet Door [Size: large] [Colour: Black]
"The quality of this dog door is unbelievable...."
Joy R.Verified
Easy transaction great customer service
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Large]
"Finally found a door to fit the big baby but..."
Linda K.Verified
The shipping was great. Very fast and delivered with care.
Purchased item
Patio Pet Door Insert [Colour: Silver] [Size: Large]
"I purchased two of them. One to the back of t..."
Janelle S.Verified
Great. Very helpful.
Purchased item
Screen Door Adapter [Colour: Black]
"Works perfectly and my handy hubby installed..."
Alec T.Verified
Great product, very happy.
Purchased item
BarLock (non installation)
"Does the trick, and easy to set up!"
Elly G.Verified
Very happy, easy to navigate and order
Purchased item
Aluminium Premium Pet Door [Size: large] [Colour: Black]
"Great for the price, very sturdy and easy to..."
Ryan R.Verified
No
Purchased item
Screen Door Adapter [Colour: Black]
"No"
Karen M.Verified
Customer service was great, original flap I ordered was not in stock , customer service had no problem amending order to the old flap that they had in stock , as I was modifying the flap there was no issue
Purchased item
Replacement flap V1.9 (No Mohair) [Size: Large] [Colour: Silver Grey]
"Great customer service and very happy with pr..."
Cheryl H.Verified
Easy to order and promptly arrived. Also well packaged
Purchased item
Folding Patio Pet Door Insert [Colour: Silver] [Size: Medium]
"A great product. It’s the best doggy door we..."
Matt M.Verified
Excellent
Purchased item
Folding Patio Pet Door Insert [Colour: Cream] [Size: Small]
"Awesome and easy to fit"
Billy T.Verified
Easy to locate the correct product and love the installation videos customers have access to.
Purchased item
Screen Door Adapter [Colour: Black]
"Pays to be handy with an angle grinder but I..."
Yasuko W.Verified
First timer
Purchased item
Calming Pet Bed [Size: Medium 60cm] [Colour: Light Grey]
"Very soft and good quality"
Ella C.Verified
Good
Purchased item
Sports Leash [Size: Medium] [Colour: Navy Blue]
"Great for beach days and great length! Love i..."
Tiah P.Verified
The products are expensive, but they are great quality. Delivery was fast, and the installation process was easy.
Purchased item
Extension piece [Size: Large] [Colour: Black]
"I have a very tall door and needed 3 of these..."
Jacqui O.Verified
Got great service but the products didn’t meet the requirements I requested
Purchased item
Security Pack [Colour: Cream]
"Doesn’t fit my screen doir"
Tracey C.Verified
Easy to order and quick delivery,great experience
Purchased item
Hammock For The Cat Cabana Cat Enclosure
"My cat loves it"
Annette C.Verified
Non existent customer service
Purchased item
Replacement flap V1.9 (No Mohair) [Size: Small] [Colour: Silver Grey]
"The purchase did not measure as advertised so..."
Jason T.Verified
Easy to order. Love all the helpful clips. East to install and very impressed by the build quality.
Purchased item
Folding Patio Pet Door Insert [Colour: Cream] [Size: Large]
"Love it"
Alan N.Verified
Good thanks
Purchased item
Security Pack [Colour: Cream]
"Working great dogs like it"
Sue B.Verified
Good
Purchased item
Patio Pet Door Insert [Colour: Silver] [Size: Small]
"Very happy with it , should of got the medium..."
Callee S.Verified
Fast delivery
Purchased item
Folding Patio Pet Door Insert [Colour: Black] [Size: Medium]
"Love this door I don’t have to get up at nig..."
Sarah C.Verified
Good
Purchased item
Patio Pet Door Insert [Colour: Black] [Size: Large]
"Great door perfect temporary solution. Much t..."
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