Duane E.
Clint was plesant to deal with
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"very nice"
Electric Fireplaces Depot store reviewsSee product reviews
Kevin M.
Easy ordering, all went well !
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Quick delivery, easy set-up, all is good !"
Michael S.
Great service
Purchased item
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
"haven’t installed yet but service has been fa..."
Floyd E.
The product is exactly how it was described online! Great product!
Purchased item
Dimplex Ignite Evolve 74" Smart Linear Recessed / Built in Electric Fireplace
"This fireplace is great! Looks very modern an..."
Julie K.
It was on back order which was a little disappointing
Purchased item
Napoleon Woodland 27'' Electric Fireplace Log Insert
"We love it. We never burn real wood so the fi..."
Chad P.
Everything was easy.
Purchased item
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
"I replaced my gas logs that I never used. Thi..."
Mike P.
Excellent product excellent service!
Purchased item
Dimplex Nova 23" Multi-Fire XHD Plug-in Electric Firebox - Logs
"Excellent product excellent service"
Bartosz D.
I have a mixed feelings as the fireplace is beautiful but:
1. Delivery took 2 months despite of announced couple of weeks. They sold me product which was not in stock and had to wait to receive from the manufacturer.
2. The wall mount bracket quality is terrible. They supplied the cheapest screws which bended and broke during screwing them into studs... It's unacceptable and creates health and safety issues as the fireplace weights 185lbs. I had to replace screws with my own more reliable.
Purchased item
Modern Flames Landscape Pro 82'' Electric Fireplace Wall Mount Studio Suite | White Ready to Paint
"I have a mixed feelings as the fireplace is b..."
Michael K.
Quick delivery
Purchased item
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
"Easy retrofit install with extra trim kit! I..."
Randall G.
Super easy from ordering to delivery. Notified about every processing step down to delivery date.
Purchased item
Dimplex 23 Inch Deluxe Electric Fireplace Log Insert. DFI2310 | DFI23106A
"The ordering and delivery was perfect. Super..."
Lisa L.
Fast shipping
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"It was a breeze to install in our existing wo..."
Mike M.
Very responsive to internet purchase. Happy with the results.
Purchased item
Modern Flames Landscape Pro Multi 56-inch 3-Sided / 2-Sided Built In Electric Fireplace
"In my opinion this is a very high quality uni..."
Eric A.
Simple
Purchased item
Touchstone Sideline 28” Wall-Mount / Recessed Electric Fireplace
"We took out an old sound system in our RV and..."
David B.
Excellent customer service. Helped me start to finish in getting this wonderful fireplace! Highly recommend EFD!
Purchased item
Napoleon PurView 60'' Wall Mount / Recessed Electric Fireplace
"Beautiful fireplace!: Look and quality better..."
Kristin W.
Helpful and reasonable!
Purchased item
SimpliFire 30" Built-In Electric Firebox
"Throws great heat (ours is hardwired into a 2..."
Judy B.
Great experience with Electric Fireplace Depot. Easy to order. Shipping took about 10 days. Best prices on electric fireplaces.
Purchased item
Napoleon Luminex 65" LCD Virtual Smart Multi-Sided Built In Electric Fireplace
"Just installed the fireplace in our new media..."
Ken M.
Fireplace was delivered in a prompt and professional way. Thank you
Purchased item
Dimplex IgniteXL Bold 74" Smart Linear Multi-Side View Built-In Electric Fireplace
"Thank you! We are very happy with our new fi..."
Thel S.
Clint is really good to work with.
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"It looks good but the blower went out in the..."
Donald Q.
Good selection of products at fair prices.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Love it!"
Jenna B.
Ordering what easy. Verifying finishes was easy
Purchased item
Amantii Symmetry Lumina 60'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
"Order and Delivery was easy to coordinate."
Donna C.
They will be onboard to sell you anything, but when it comes time to fix anything under warranty buyer beware. Ordered a Dimplex firebox that worked for 4 days. 26 days later still getting a run around. Not a happy customer.
Purchased item
Dimplex 39" Deluxe Built-In Electric Firebox
"Not a good experience at all. The remote that..."
Jennifer L.
It was easy and fast
Purchased item
SimpliFire 30" Electric Fireplace Insert
"Love it!!"
Ryan R.
C
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"C"
Mark H.
Great company to deal with.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Very nice unit. Would highly recommend it. 👌"
Mitchell K.
Very helpful and pleasure to deal with
Purchased item
Modern Flames Orion Slim 60" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Beautiful"
Matthew A.
Electric Fireplaces Depot provided the best price and excellent customer service for when I needed to file a warranty claim. They responded very quickly and were very attentive
Purchased item
Amantii Symmetry Lumina 60'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
"This is a very good fireplace for the price...."
Mary Pat F.
Loved the website and ease of ordering. Delivery could have been a little more accurate, but overall it went very well, and customer service people were super responsive when asked about timing.
Purchased item
SimpliFire 35" Electric Fireplace Insert
"This is my 3rd SimpliFire Fireplace. We bough..."
Quan T.
Packages are packed and shipped carefully.
Purchased item
Napoleon Astound 74" FlexMount Smart Multi-Side Wall Mount | Recessed Electric Fireplace
"Nice and sturdy fireplace. The wood and rocks..."
Mark M.
Easy pesy
Purchased item
Touchstone Sideline Fury 57" Smart Wall-Mount | Recessed Electric Fireplace
"Easy to install, looks great"
Joseph F.
Shipping was on time
Purchased item
Napoleon Entice 60'' Wall Mount / Recessed Linear Electric Fireplace
"Installation was easy and effortless."
Christian S.
Easy
Purchased item
Napoleon Alluravision 42'' Deep Wall Mount / Recessed Linear Electric Fireplace
"Looks and works great!"
David F.
Great Company
Purchased item
Napoleon Luminex 65" LCD Virtual Smart Multi-Sided Built In Electric Fireplace
"Customer service and sales were great. The pr..."
Timothy T.
Ease of purchase and great price; straight forward shipping.
Purchased item
Modern Flames Redstone 26" Built In Electric Firebox Insert
"Beautiful electric firebox--easy to set up, a..."
Diane T.
Had difficulty with my order and ending up with 4 orders. My credit card company flagged it and contacted me. I called this vendor and they were very understanding and helpful. Only two were billed and she credited the extra unit.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"It was very easy to install and keeps our 24x..."
Dianne L.
😊
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Great"
Robert J.
Great shipping and order updates.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"I installed in a wood fireplace since we rar..."
Marika
Great experience.
Purchased item
Modern Flames Tall Flame USB Upgrade for Orion Linear Electric Fireplaces
"The tall flame works perfectly for the real w..."
Tracy B.
Happy with our purchase and the way it was delivered
Purchased item
Ember Mat for Dimplex Revillusion 20" Electric Log Insert
"Don’t get the fireplace insert without the ma..."
Terry B.
Very nice people to deal with. Took a little longer to deliver with the Christmas holiday but worth the wait.
Purchased item
Modern Flames Redstone 26" Built In Electric Firebox Insert
"We had fun installing them in our house in Pa..."
Preston S.
I don’t think enough info was placed in the description.
Purchased item
Dimplex 33" Deluxe Built-In Electric Firebox
"The heater works great, and it looks great, b..."
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