Linda C.
Easy online order
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Easy to assemble. Looks genuine and heat feat..."
Electric Fireplaces Depot store reviewsSee product reviews
Mark G.
All good.
Purchased item
New Dimplex Revillusion 30 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"Not installed yet"
Jan S.
Great people to do business with with
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Beautiful simple to install couldn’t be happi..."
Kenneth S.
No problems here
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"I have a very odd shaped fire place. It is an..."
Alexander W.
Perfect
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Fast shipping! Awesome product!"
Rick P.
The sales person I worked with was hard to understand, but he did his best to help me make a quick decision, as I was trying to make this purchase before the discount period ended. As mentioned earlier, when I had a problem with shipping due to damage in transport, Modern Flames support was on it and took care of it quickly.
Purchased item
Challenger 50'' Wall Mount / Recessed Linear Electric Fireplace
"The customer service was great when FedEx dam..."
Ali B.
good packaging and received as expected!
Purchased item
New Dimplex Revillusion 36 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"It is a great high quality fireplace. I wish..."
Patricia D.
Shopping was a bit harder as I was misled to think that I could get different sized edging pieces for my order. Once I talk to someone, we realized I didn’t really need the extra pieces.
Purchased item
Dimplex 28" Multi-Fire XHD Plug-in Electric Firebox - Logs
"Easy to put in place, looks as good as I exp..."
Gary A.
It was quick and easy.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"It looks great but the Mirage Flame Panel ref..."
Jim C.
Easy transaction.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Looks very nice"
Leann N.
Called for information, person I spoke to was very helpful and friendly answered all my questions
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"I absolutely love the appearance of the unit..."
George L. D.
It was packed well & received it on time in good condition. Thanks
Purchased item
Napoleon Woodland 27'' Electric Fireplace Log Insert
"It looks beautiful & works great. Packaged v..."
Oleksii M.
Love it
Purchased item
Napoleon Cineview 30'' Electric Firebox Insert
"Really good product. Easy to install. Looks l..."
Denver D.
The transaction was easy and shipping was fast
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"I think the log insert looks great! It doesn’..."
Todd C.
Great price..shipping communication needs work though
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Fast shipping..mostly.. as advertised...fun t..."
Toby C.
I called Electric Fireplaces Depot because I was scrolling the internet looking for a very specific electric insert for my fireplace
The person who helped me could not have been nicer or more helpful
The order came on time and in great shape
I could not be happier
Purchased item
Dimplex Revillusion 20" Electric Birchwood Log Insert
"The birch log insert is absolutely fantastic!..."
Chris K.
Well packed and fast shipping.
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"This fireplace looks great and is a nice addi..."
Kandy L.
Was out of town when ordered, asked for delayed delivery, arrived the day after we got home. We'll packaged. In perfect condition
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Easy to install, me, the wife, did it while m..."
Monika B.
Fast shipping, great deal. Would use it again.
Purchased item
IgniteXL Dimplex 60" Linear Recessed / Built in Electric Fireplace
"Easy install, looks great. Gives off plenty o..."
Judith N.
Internet purchase.
Purchased item
Napoleon PurView 60'' Wall Mount / Recessed Electric Fireplace
"First step in future wall remodel. Looks as e..."
David S.
xxxx
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Initially had a live chat with someone who id..."
Karen S.
Super easy.
Purchased item
SimpliFire Scion Trinity 55" Multi-Side View Built In Electric Fireplace
"The delivery was incredible. Unfortunately I..."
David M.
Quick ship after ordering. Arived in good shape. Some damage to the box, but since it was well packaged no damage to the unit.
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Good fireplace, fairly lifelike. Glare on th..."
Wendell A.
Our purchase experience through Electric Fireplaces Depot was quick and hassle-free!
Purchased item
Napoleon PurView 42'' Wall Mount / Recessed Electric Fireplace
"Sleek and elegant unit that made a significan..."
James K.
I was able to determine what was needed from the specifications included on the website.
Purchased item
SimpliFire 30" Electric Fireplace Insert
"When it arrived, two of the three packages we..."
Peter G.
Helpful folks
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Great experience"
George B.
Easy on line order. Shipped quickly and delivered on time.
Purchased item
Dimplex Multi-Fire Slim 36" Smart Recessed / Wall Mount Linear Electric Fireplace
"Easy to install,, instant on from wall switch..."
Rick M.
I had a few questions during the installation and they were very helpful
Purchased item
Modern Flames Landscape Pro Multi 56-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Arrived in great shape. Installation was as e..."
Hal P.
Best price on the fireplace I was looking for and it was shipped/received within a week.
Purchased item
SimpliFire Allusion 60'' Wall Mount / Recessed Electric Fireplace
"Already had the 48” fireplace. Decided to add..."
Duane C.
No problems at all
Purchased item
Napoleon Alluravision 42'' Deep Wall Mount / Recessed Linear Electric Fireplace
"Just got it
So far everything looks great"
Lynne J.
Quick delivery, everything was in perfect condition and easy to install.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"We love our electric fireplace! What an impr..."
Douglas S.
Receive the information I need from the sales person I talked with placed my order.
Purchased item
SimpliFire 30" Electric Fireplace Insert
"I have not built a hearth yet but did take it..."
Sean K.
So Helpful!
Purchased item
Dimplex IgniteXL Bold 60" Smart Linear Multi-Side View Built-In Electric Fireplace
"Awesome! great!"
Carter W.
excellent!
Purchased item
Modern Flames Redstone 26" Built In Electric Firebox Insert
"it fits perfect and looks great!"
Thomas T.
Easy peasy
Purchased item
SimpliFire Format 60'' Electric Fireplace Wall Mount Mantel Package
"This is a beautiful, functional fireplace...."
Connor F.
Shopping experience was good, but disappointed with the product.
Purchased item
SimpliFire Boyd 68'' Ready to Finish Electric Fireplace Mantel Package
"2/3 of the predrilled holes don’t line up. I..."
Sydney S.
10/10 experience
Purchased item
Open Box Modern Flames Spectrum Slimline 50'' Wall Mount / Recessed Linear Electric Fireplace
"Excellent customer service! Will shop again f..."
Leanne W.
Easy to understand descriptions.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Easy to set up. Love it!"
Michelle M.
As I stated, if there was no knocking noise from the unit, I would give you a 5star rating. It’s so frustrating. I check the unit for shipping damages as stated on all your paperwork. It was fine. Only after installation and operating, did the intermittent noise occur about every 20 seconds or so.
Purchased item
Open Box Napoleon Alluravision 42'' Deep Wall Mount / Recessed Linear Electric Fireplace
"The fireplace looks great! I love the look...."
Janet J.
They stand by their advertising that they will meet or beat a higher price
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"I was really hesitant to order this online wi..."
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