Jeffrey G.
Best price around, will match any competitor prices out there and beat it. Super customer service.
Purchased item
Modern Flames Landscape Pro Slim 56" Built In Linear Electric Fireplace
"Great fireplace for our outdoor patio.
Super..."
Electric Fireplaces Depot store reviewsSee product reviews
Jim G.
Easy to deal with. Very good communication via email.
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"I haven't installed the fireplace yet. So I'm..."
John W.
Easy and fast shipping
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Love it!!"
Ed W.
Very accommodating. But , my fireplace does not work.
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"My remote still does not work. My control pan..."
Alberto S.
shopping was fast and easy through their website.
Purchased item
Infratech Duplex/Stack Switches
"delivery was fast after shipping thank you !"
Jonathan K.
👍
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Great product and fast delivery"
Michelle D.
Excellent
Purchased item
Modern Flames Orion Slim 52" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Love my fireplace in my new airbnb! It's amaz..."
John O.
It was a pleasure to shop here a very small and easy transaction.
Purchased item
Dimplex IgniteXL Bold 60" Smart Linear Multi-Side View Built-In Electric Fireplace
"My new fireplace is absolutely beautiful!"
Cody S.
Finding what I needed and checking out was super simple. I was updating the whole time with shipping and knew exactly when my products were arriving.
Purchased item
Infratech WD-Series Double Element 4000Watt Outdoor Infrared Electric Heater | 240V
"I installed this for one of my customers. It..."
Chris B.
Great job guys
Purchased item
Modern Flames Landscape Pro Multi 68-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Great transaction"
Yul E.
Great customer service
Purchased item
Modern Flames Landscape Pro Multi 56-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Great customer service"
Anna
Looked it up online and then called you guys were very helpful. It was delivered as promised packaged way beyond what was necessary, which made it very safe and no damage whatsoever.
Purchased item
Dimplex Ignite Ultra 74" Smart Linear Multi-Side View Built-In Electric Fireplace
"We just had the fireplace install installed t..."
Kris M.
Fit and exceeded my expectations!
Purchased item
Sierra Flame 23-inch Cast Iron Freestanding Electric Stove
"So far we really love this electric fireplace..."
Paige J.
The customer service department was very helpful and quick to respond to my questions!
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"This fireplace is beautiful and has different..."
Michael C.
Quick delivery with arrival in good condition.
Purchased item
Modern Flames Orion Slim 60" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Arrived in good condition with no issues. It..."
Ann O.
I loved finding the right fireplace and chatting online with the salesman!
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"I love the fact that I found this website! I..."
Melissa B.
All around great experience.
Purchased item
Touchstone Sideline Steel 50” Wall-Mount / Recessed Electric Fireplace
"Wonderful fireplace, great experience. Exactl..."
Ada M.
It was a few days late but was fine with me, mail very busy now days.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"I love it, it looks real and warm heat is won..."
Armando Martin R.
QUICK AND EASY !!
Purchased item
Aquafire® 60'' Water Vapor Built-In Electric Fireplace Insert
"LOOKS AMAIZING !!!! 😊"
William M.
Clint was great to deal with.
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Great addition to our home, exactly what we h..."
John R.
Great
Purchased item
Dimplex Opti-Myst Plug Kit for CDFI1000P & CDFI500P Models
"Was the wrong part but the one I have that is..."
David D.
Great customer service tbat was really attentive to our needs.
Purchased item
New Dimplex Revillusion 30 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"Really nice and very realistic additional to..."
Steve H.
They called me and order process was real smooth.
Only one problem I’m still waiting for the bag of wood chips missing from the extra kit I ordered.
Purchased item
Modern Flames TruWood Premium Package w/ Slim Timber and Tall Flames USB Upgrade
"We are very satisfied with our new fireplace..."
Eric G.
Package was handled with care. Team members took care of me after chatting with them through their system. Very pleasant experience. Not a scam or anything.
Purchased item
Touchstone Sideline Elite 60" Smart Wall-Mount / Recessed Linear Electric Fireplace
"Gorgeous looking. Installation was simple. Ma..."
Larry B.
Clint was great assisting me with my order.
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"I've had several electric fireplaces, but thi..."
Austin M.
Very great to deal with.
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"Easy to order, great prices, and fast shippin..."
Amanda R.
Wonderful buying experience!!
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Love this fireplace! 🤩"
Pete C.
Great customer service. Products are shipped and delivered promptly. Amazing shipping material around the product. First class operation. Highly recommend this company and products.
Purchased item
Modern Flames TruWood Premium Large Timber Kit
"Absolutely stunning!"
Jacklyn G.
Best Service, Best Prices. 5 star plus.
Purchased item
Modern Flames Orion Multi 64'' Heliovision Electric Fireplace Wall Mount Studio Suite | Weathered Walnut
"Love it!!! Just made sure it worked, which it..."
Frank Waite
Fantastic !!!!
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Getting ready to install as ash dump needs se..."
Pamela D.
I appreciated the quick delivery and the discount!
P.V.
Purchased item
Napoleon Woodland 18'' Electric Fireplace Log Insert
"It was easy to assemble and I love the ambian..."
Pam V.
Easy to work with and answered any questions I had.
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"It came in good shape, easy to install and wo..."
Marcus N.
Good price arrived on time in good condition
Purchased item
Napoleon Trivista Pictura 60-inch 3-Sided Wall Mount Electric Fireplace
"Easy hard wire installation, great heat outpu..."
Gregg T.
Very smooth transaction process and prompt delivery.
Purchased item
Modern Flames Spectrum Slimline 60'' Wall Mount / Recessed Linear Electric Fireplace
"The fire presentation is beautiful but the he..."
Doug M.
Great customer service. Product arrived perfectly. Only downside was I had to be around to accept delivery.
Purchased item
Modern Flames Landscape Pro Slim 68" Built In Linear Electric Fireplace
"I got the 68” and it paired perfectly with a..."
Holbrook, K.
Information on the website was very helpful in selecting the correct size and brand.
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Reviewing the website allow us the opportunit..."
Lyle
You made the entire purchasing process extremely easy and kept us informed through every step of the process from buying the item to receiving it. Thanks!
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"Our Modern Flames Orion Traditional 36" firep..."
Scott C.
very easy to talk to, thank you so much.
Purchased item
Modern Flames TruWood Premium Package w/ Large Timber and Tall Flames USB Upgrade
"Everything went very smooth, my Son wired a d..."
Bobby H.
The technical help via phone was superb
Purchased item
Aquafire Pro® 40'' Built-In Electric Fireplace Insert
"The unit works great and is better live than..."
Amy B.
Super easy to order and was offered an additional discount on the spot. The fireplace was delivered in mint condition as promised.
Purchased item
Dimplex 39" Deluxe Built-In Electric Firebox
"The fan is a little loud but it works and loo..."
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