Jamie T.
Answered all questions, easy to work with.
Purchased item
SimpliFire Allusion Platinum 60'' Wall Mount / Recessed Linear Electric Fireplace
"Great fireplace!"
Electric Fireplaces Depot store reviewsSee product reviews
Kevin M.
a
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"a"
Joseph R Y.
Your customer service dept got their workout and they performed 100%.
Purchased item
Modern Flames Orion Multi 52" Heliovision Virtual Multi-View Built-In Electric Fireplace
"Not finished yet will send pics then"
Parita P.
10/10
Purchased item
SimpliFire Allusion Platinum 60'' Wall Mount / Recessed Linear Electric Fireplace
"Love it. My whole shipment came out perfectly..."
Brandon S.
Good
Purchased item
SimpliFire Allusion Slim 50'' Wall Mount / Recessed Electric Fireplace
"It need some customization but worked and loo..."
Steve M.
Very smooths and easy with great phone advice on model options.
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"My wife loves it with all the color and flame..."
Janet P.
Our sales guy was super helpful and friendly and gave us the best deal. Great customer service
Purchased item
New Dimplex Revillusion 42 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"I didn’t want an electric fireplace at first..."
Kevin O.
Fireplace is neat. Wish app would let you control fireplace from more than 1 device
Purchased item
Aquafire Pro® 40'' Built-In Electric Fireplace Insert
"Fireplace is neat. Wish the app would let you..."
Alison Q.
Great friendly customer service!
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"It's a WOW!! BEAUTIFUL!!"
Seth L.
Great sales team
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"Great fireplace"
Tom H.
Responsive and fast delivery
Purchased item
Napoleon Luminex 65" LCD Virtual Smart Multi-Sided Built In Electric Fireplace
"Love the look"
Mary Grace T.
Excellent
Purchased item
Touchstone Sideline Elite 84 Inch Smart Wall-Mount / Recessed Linear Electric Fireplace
"It looks beautiful"
Jim W.
priced fair and product looks great
Purchased item
SimpliFire Allusion Platinum 60'' Wall Mount / Recessed Linear Electric Fireplace
"the stove arrrived right on time looks great..."
Christy M.
great service
Purchased item
Aquafire® 60'' Water Vapor Built-In Electric Fireplace Insert
"Good fireplace and easy to install"
Peter K.
Very pleasant
Purchased item
Napoleon Woodland 27'' Electric Fireplace Log Insert
"Great, we’re still waiting for a replacement..."
James F.
Fast delivery. Fed Ex communicated well.
Purchased item
SimpliFire Allusion Platinum 72'' Wall Mount / Recessed Electric Fireplace
"This is my second unit, first one (60") is up..."
Tanvi S.
Smooth
Purchased item
Napoleon Clearion Elite 60'' See Thru Electric Fireplace
"Beautiful"
Tracey D.
My daughter also has.
Purchased item
Napoleon PurView 60'' Wall Mount / Recessed Electric Fireplace
"Love. Great piece for the price."
Ed H.
Friendly and knowledgeable. Clint was so nice and offered knowledge and guidance. Big help
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"So far, so good"
Chad C.
Awesome service
Purchased item
Modern Flames Spectrum Slimline 74'' Wall Mount / Recessed Linear Electric Fireplace
"Great fireplace for a 4" wall! Love it!"
Jeannine B.
Patiently answered all of our questions assisting us with making the right selection for our needs. Got the best price on a unit carried by a number of websites.
Purchased item
SimpliFire Allusion Slim 50'' Wall Mount / Recessed Electric Fireplace
"Beautiful addition to our guest room. The fir..."
Catherine W.
It was a lot of information to make our final decision, but we are happy with our choice.
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"My husband was able to complete the installat..."
Jeffrey G.
Best price around, will match any competitor prices out there and beat it. Super customer service.
Purchased item
Modern Flames Landscape Pro Slim 56" Built In Linear Electric Fireplace
"Great fireplace for our outdoor patio.
Super..."
Jim G.
Easy to deal with. Very good communication via email.
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"I haven't installed the fireplace yet. So I'm..."
John W.
Easy and fast shipping
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Love it!!"
Ed W.
Very accommodating. But , my fireplace does not work.
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"My remote still does not work. My control pan..."
Alberto S.
shopping was fast and easy through their website.
Purchased item
Infratech Duplex/Stack Switches
"delivery was fast after shipping thank you !"
Jonathan K.
👍
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Great product and fast delivery"
Michelle D.
Excellent
Purchased item
Modern Flames Orion Slim 52" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Love my fireplace in my new airbnb! It's amaz..."
John O.
It was a pleasure to shop here a very small and easy transaction.
Purchased item
Dimplex IgniteXL Bold 60" Smart Linear Multi-Side View Built-In Electric Fireplace
"My new fireplace is absolutely beautiful!"
Cody S.
Finding what I needed and checking out was super simple. I was updating the whole time with shipping and knew exactly when my products were arriving.
Purchased item
Infratech WD-Series Double Element 4000Watt Outdoor Infrared Electric Heater | 240V
"I installed this for one of my customers. It..."
Chris B.
Great job guys
Purchased item
Modern Flames Landscape Pro Multi 68-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Great transaction"
Yul E.
Great customer service
Purchased item
Modern Flames Landscape Pro Multi 56-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Great customer service"
Anna
Looked it up online and then called you guys were very helpful. It was delivered as promised packaged way beyond what was necessary, which made it very safe and no damage whatsoever.
Purchased item
Dimplex Ignite Ultra 74" Smart Linear Multi-Side View Built-In Electric Fireplace
"We just had the fireplace install installed t..."
Kris M.
Fit and exceeded my expectations!
Purchased item
Sierra Flame 23-inch Cast Iron Freestanding Electric Stove
"So far we really love this electric fireplace..."
Paige J.
The customer service department was very helpful and quick to respond to my questions!
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"This fireplace is beautiful and has different..."
Michael C.
Quick delivery with arrival in good condition.
Purchased item
Modern Flames Orion Slim 60" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Arrived in good condition with no issues. It..."
Ann O.
I loved finding the right fireplace and chatting online with the salesman!
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"I love the fact that I found this website! I..."
Melissa B.
All around great experience.
Purchased item
Touchstone Sideline Steel 50” Wall-Mount / Recessed Electric Fireplace
"Wonderful fireplace, great experience. Exactl..."
Ada M.
It was a few days late but was fine with me, mail very busy now days.
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"I love it, it looks real and warm heat is won..."
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