Hector D.
Fast shipping thank you
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"In the process of installing it but happy wit..."
Electric Fireplaces Depot store reviewsSee product reviews
Vicky B.
Easy. Quick.
Purchased item
IgniteXL Dimplex 74" Linear Recessed / Built in Electric Fireplace w/ Driftwood Log Kit
"After researching all the fireplaces we settl..."
Meegan R.
fast shipping
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Easy to install and operate, we enjoy all the..."
Valli G.
We had questions regarding the installation before purchasing & called the company. They were very friendly & knowledgeable & answered all questions.
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"So glad to have finally found the right inser..."
Scott Kennedy
Poor customer service, poor communication.
Purchased item
Modern Flames Landscape Pro Slim 96" Built In Linear Electric Fireplace
"I am not happy with the way Electric Fireplac..."
Dale W.
Very positive experience
Purchased item
Modern Flames Orion Slim 52" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"My only complaint is that of all the reviews..."
Todd C.
The fireplaces were delivered well package, and on time.
Purchased item
New Dimplex Revillusion 42 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"We put one of these in our townhome. It was t..."
Michele M.
It was easy to order online and came quickly.
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"The fireplace looks so real, and I like all t..."
Abbey L.
Great communication, fast delivery
Purchased item
New Dimplex Revillusion Portrait 36 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"This is the most realistic electric fireplace..."
Shawn S.
Purchased two Modern Flames Landscape Slim 68" fireplaces from Electric Fireplaces Depot and couldn’t be happier. Quick turnaround, shipped via FedEx Freight with easy delivery scheduling, and arrived in perfect condition. Setup was simple, and both units worked flawlessly. Special thanks to Clint, who was helpful throughout and honored the original price despite a website error. Excellent products and outstanding customer service!
Purchased item
Modern Flames Landscape Pro Slim 68" Built In Linear Electric Fireplace
"I recently purchased two Modern Flames Landsc..."
Antonis P.
Excellent customer service. Clint Istre did a great job answering my questions and helping me with the timing of the delivery.
Purchased item
New Dimplex Revillusion 30 inch Built-In Electric Firebox w/ Glass and Plug Kit | Weathered Concrete
"Great looking fireplace. Very realistic!"
Kenia M.
Very helpful
Purchased item
Dimplex IgniteXL 67" Industrial Modern Wall Mount Mantel in Premium Iron Finish
"Love it!"
Barbara F.
Easy and great price, fast shipping
Purchased item
TruWood Slim Logs Kit: Logs and Tall Flames USB Upgrade
"Wasn’t as easy to put together as shown in al..."
Carlo D.
Smooth transaction
Purchased item
Napoleon Entice 50'' Wall Mount / Recessed Linear Electric Fireplace
"Looks great!"
Walter R.
I was a bit hesitant to buy because the price was so much better than anywhere else I could find. I went for it and the log insert arrived via Fedex within a week. Everything was in good shape and it works great
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"I was a bit hesitant to buy because the price..."
Rhonda W.
Our fireplace arrived with damage inside (the back screen shattered during shipping). Customer Service was very responsive and after a few weeks we received a replacement in perfect condition! Although it was inconvenient that it arrived broken, sometimes things like this just happen, and how it is dealt with makes all the difference in the world. I appreciated the care and concern from Angela in Customer Service - she made sure it all worked out!
Purchased item
Amantii Symmetry Bespoke 42'' Wall Mount / Recessed Linear Indoor/Outdoor Electric Fireplace
"We had a gas burning, brick fireplace from th..."
Juvenal B.
Excellent communications and fast delivery. Best price for this unit anywhere.
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Love it so much I bought a second one for our..."
Eric A.
Good customer service.
Purchased item
Modern Flames Orion Traditional 36" Heliovision Virtual Built-In Electric Firebox
"Very pleased with the fireplace!"
Gregg J.
Very knowledgeable and helpful.
Purchased item
Open Box Modern Flames Redstone 26" Built In Electric Firebox Insert
"Great help in ordering. Easy to install. Look..."
Sandra K.
I asked via chat for a discount and it was provided
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"I've researched electric log sets on many web..."
Zachary G.
Great experience
Purchased item
Modern Flames Orion Traditional 42" Heliovision Virtual Built-In Electric Firebox
"Amazing."
Garrick S.
Easy and quick. Customer service was there to answer any questions we had and the driver helped us open the package to make sure it was no dents or glass broken.
Purchased item
New Dimplex Revillusion 42 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"absolutely love the fireplace. This fireplace..."
Mark Crabtree
Thank you for the fire sale!
Purchased item
Touchstone Sideline 36” Wall-Mount / Recessed Electric Fireplace
"Installed quite nicely over an old fireplace..."
Aaron S.
Easy to deal with
Purchased item
Dimplex IgniteXL 60" Linear Recessed / Built in Electric Fireplace
"Great product!!"
Peter B.
These guys and gals are the best!!
Purchased item
SimpliFire Scion 43'' Built-In Linear Electric Fireplace
"I found Electric Fireplace Depot to be the mo..."
Mark L.
The fireplace looks ridiculously fake. Don’t waste your money.
Purchased item
TruWood Premium Large Timber Kit
"The fireplace look ridiculously fake."
Ryan D.
Very competitive pricing. Shipping went smoothly
Purchased item
New Dimplex Revillusion 30 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"Ordering experience was great! I got a great..."
Peter C.
Good.
Purchased item
Modern Flames Spectrum Slimline 74'' Wall Mount / Recessed Linear Electric Fireplace
"The fireplace arrived quickly. The box had a..."
Marilyn K.
Sales was very helpful and glad I dealt with you! Price was the best I found!
Purchased item
Napoleon Woodland 18'' Electric Fireplace Log Insert
"Sales was very helpful. Fireplace was delive..."
Kim B.
easy to work with and fast shipping
Purchased item
Touchstone Sideline Elite 50" Smart Wall-Mount / Recessed Linear Electric Fireplace
"this the the 3rd fireplace we have purchased..."
Hugo C.
Very good
Purchased item
Touchstone Sideline 84” Wall-Mount / Recessed Electric Fireplace
"Good looking and as advertised"
Ayman A.
very helpful and professional.
Purchased item
Dynasty Tempo 76" Virtual Linear Recessed Electric Fireplace
"great looking and good package of features, i..."
Pedro R.
Perfect
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"Perfect"
Benjamin Schultz
Excellent as usual
Purchased item
Dynasty Allegro 76" Smart Linear Recessed / Built in Electric Fireplace
"Excellent as usual"
Sunny K.
Great pricing, fast shipping and everything came packaged really well. I will definitely do business with them again.
Purchased item
SimpliFire Scion 78'' Built-In Linear Electric Fireplace
"Amazing fireplace! It looks great for being..."
Tony C.
Okay
Purchased item
Dimplex IgniteXL 60" Linear Recessed / Built in Electric Fireplace
"Well it came in the box and it wasn't broken...."
Hugh L.
Easy and smooth user interface
Purchased item
Remii 55" Extra Slim Built-In Indoor and Outdoor Linear Electric Fireplace
"Works and looks great. Very pleased."
Salvador V.
Easy and fast delivery
Purchased item
Amantii Symmetry Lumina 60'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
"Looks amazing! Clients were super happy with..."
Mark B.
Great experience overall. Easy!
Purchased item
SimpliFire Allusion Slim 72'' Wall Mount / Recessed Electric Fireplace
"Finishing off our basement currently. Having..."
Kevin P.
EFD provided the same product that many other sites are selling but was a bit lower and included shipping. Good Experience and I would buy from them again in the future.
Purchased item
Napoleon Elevation 36" Smart Built-In Electric Firebox
"All went well and free shipping (9 days deliv..."
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