Kathryn G T.
Easy and quick! No problems.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"It arrived in great condition right out of th..."
Electric Fireplaces Depot store reviewsSee product reviews
Linda T.
This fireplace is absolutely beautiful!!!
Purchased item
Napoleon Entice 60'' Wall Mount / Recessed Linear Electric Fireplace
"I am remodeling a house that I bought and I a..."
Michael H.
No problem addressed a small issue but your staff is great
Purchased item
Modern Flames Allwood Fireplace Media Wall in Coastal Sand | 60'' Orion Slim Heliovision Electric Fireplace
"The all wood wall unit is well made the vener..."
Dennis K.
Weโll be buying more..
Purchased item
SimpliFire Allusion Slim 40'' Wall Mount / Recessed Electric Fireplace
"Good company to work withโฆ our sales rep was..."
Lora S.
Appreciated the email updates when order was delayed due to manufacture back order.
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"Love these fire logs! They are the most real..."
Frank H.
Disappointed for the cost. It was my wife's Christmas present.
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"It does not provide any heat or warmth. Clear..."
William S.
You are a highly professional business.
Purchased item
Modern Flames Orion Traditional 30" Heliovision Virtual Built-In Electric Firebox
"The fireplace looks beautiful and has been so..."
Mark W.
Prompt
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"We had a fireplace that we were using candle..."
Lisa P.
service and knowledge is a ten
Purchased item
Dimplex IgniteXL 60" Linear Recessed / Built in Electric Fireplace
"love this fireplace"
Robert S.
Great prices and prompt delivery.
Purchased item
Modern Flames Orion Traditional 30" Heliovision Virtual Built-In Electric Firebox
"Modern Flames Orion is a well designed electr..."
Me M.
All good no complaints yet.
Purchased item
SimpliFire 35" Electric Fireplace Insert
"We are very happy with our purchase. Came by..."
Scott C.
Prices are good and they were very prompt and helpful with finding the correct switch for our WD heaters.
Purchased item
Infratech WD-Series Double Element 4000Watt Outdoor Infrared Electric Heater | 240V
"The heaters work well. They give us about an..."
Thomas S.
They advised me on what type and size that would fit in my Fireplace. Very helpful.๐
Purchased item
Touchstone Sideline 28โ Wall-Mount / Recessed Electric Fireplace
"I purchased two of them to fit in my two side..."
Jenna B.
Pleased with experience
Purchased item
Dynasty Harmony 64'' Built-In Linear Electric Fireplace - BEF Series
"Very beautiful. Doesnโt look fake. Very pleas..."
Hal R.
Would buy again if needed!!!
Purchased item
Modern Flames Redstone 30" Built In Electric Firebox Insert
"Best inserts on the market!! Easy to install..."
Bill L.
Great customer service
Purchased item
Dimplex IgniteXL 60" Linear Recessed / Built in Electric Fireplace
"Fireplace looks great,but has not been insta..."
Ralph O.
A month later and I still donโt have complete usable fireplace.
Purchased item
Modern Flames Landscape Pro 70'' Electric Fireplace Wall Mount Studio Suite | White Ready to Paint
"Here we are a month later and my fireplace st..."
Paul W.
.
Purchased item
SimpliFire Format 43'' Electric Fireplace Wall Mount Mantel Package
"My wife loves it"
Alan H.
The heater performs as expected and desired.
Purchased item
Napoleon Phantom Freestanding Outdoor Electric Infrared Patio Heater
"Assembly instructions are incorrect in a step..."
Allan W.
Immediate service after control panel was not adhering. One email and twenty minutes later I had a replacement on the way. Exceptional customer service
Purchased item
Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - Logs
"Great experience and fantastic product. I bui..."
Nairoby M.
Please add a video tutorial on how to arrange the decorative rocks and logs that come with it
Purchased item
Dynasty Harmony 64'' Built-In Linear Electric Fireplace - BEF Series
"I love the fireplace . Only thing is there's..."
Daniel S.
Communication and delivery was good and on time expected.
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Doesnโt put off much heat.
Reflective mirror..."
Jeffrey K.
Very helpful staff when ordering, but follow up on the delays have been disappointing.
Purchased item
SimpliFire Allusion Edge 50" Virtual Wall Mount / Recessed Linear Electric Fireplace
"Love the fireplace but the birch logs have no..."
Dale T.
Very easy ordering and came within a week
Purchased item
Dimplex Nova 26" Multi-Fire XHD Plug-in Electric Firebox - Logs
"Very easy to add to our existing tv stand.
Lo..."
Holly W.
Quick service and very helpful
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Just LOVE this insert! Warms up the room nice..."
Henry P.
Easy to order and shipping was perfect well packaged.๐
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Love it it fits my fireplace perfectly and it..."
Lindsey S.
Easy
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"Perfect ambience without the worry of a log f..."
Joseph M.
FDast shipping!
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Perfect fit for Heatilator firebox. Realisti..."
Courtney A.
You all answered all of my questions insured that I chose a product that aligned with exactly what I was wanting.
Purchased item
Touchstone Sideline Elite Pro 60" Smart Wall-Mount / Recessed Linear Electric Fireplace
"Fits perfectly and it beautiful on!"
Dominic B.
Had a great experience. Shipped quicker than expected
Purchased item
Dynasty Harmony 64'' Built-In Linear Electric Fireplace - BEF Series
"Fantastic fireplace and great shipping servic..."
Sandra D.
Our shopping experience with Electric Fireplaces Depot was so easy and the unit came on a pallet in perfect condition. Shipping information was communicated throughout the process so we knew exactly when the fireplace would be delivered.
Purchased item
Modern Flames Orion Multi 76" Heliovision Virtual Multi-View Built-In Electric Fireplace
"We are extremely happy with the Modern Flames..."
Brian S.
EFD was great. The chat experience was surprisingly helpful including quotes and confirming fitment. I received it very quickly in good condition at a lower price than any local place would offer.
Purchased item
TruWood Premium Large Timber Kit
"Would definitely recommend the TruWood upgrad..."
Susan O.
Shipping time was great
Purchased item
Napoleon Astound 74" FlexMount Smart Multi-Side Wall Mount | Recessed Electric Fireplace
"So far, enjoying the fireplace. Thank you"
Cheryl E.
that process went smoothly
Purchased item
Touchstone Chesmont 50" White Smart Wall Mount 3-sided Electric Fireplace
"its open awaiting install next week. so far..."
Brian T.
Item was in stock, shipping ETA was on point
Many other companies could not give me accurate answers
Purchased item
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
"Everything was delivered just great, I have n..."
Douglas C.
Very easy online shopping experience
Purchased item
SimpliFire Inception 36" Virtual Fireplace | Wescott Mantel Package | Folio Front
"Wonderful Fireplace Unit Entire system includ..."
James S.
excellent website, quick shipping and well packed. great customer service when i had a technical question
Purchased item
Tall Flame USB Upgrade for Orion Slim/Multi Electric Fireplaces
"included log set is a bit underwhelming. try..."
Keith S.
Everything was great!
Purchased item
Modern Flames Orion Slim 60" Heliovision Virtual Recessed / Wall Mount Electric Fireplace
"Ordering and shipping were great. Absolutely..."
Greg M.
Online dimensions and pictures were accurate and helpful.
Purchased item
Modern Flames Redstone 42" Built In Electric Firebox Insert
"We replaced a ventless gas fireplace that ove..."
Betty P.
It was easy and it didn't take long for delivery.
Purchased item
SimpliFire 30" Electric Fireplace Insert
"It's a very nice- looking fireplace insert. I..."
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