Electric Fireplaces Depot Store review | Loox

Electric Fireplaces Depot store reviewsSee product reviews

Visit store
Kristin J.
Would recommend this store. Clint answered all of my questions quickly and very helpful in the process. Thank you!
Dimplex Ignite Evolve 60" Smart Linear Recessed / Built in Electric Fireplace
Purchased item
Dimplex Ignite Evolve 60" Smart Linear Recessed / Built in Electric Fireplace
"Clint was wonderful to work with! Thank you"
Kristine R.
Just okay
Modern Flames Landscape Pro Slim 68" Built In Linear Electric Fireplace
Purchased item
Modern Flames Landscape Pro Slim 68" Built In Linear Electric Fireplace
"It's beautiful! But the package shows a remot..."
Lorry M.
I do all my ordering on Mondays; try to cancel any orders not shipped by Friday. Because of that, I did try to cancel on Friday. They told me it just shipped. It arrived on Tuesday. Everything worked so I had no other contact.
Sierra Flame 28-inch Cast Iron Smart Freestanding Electric Stove
Purchased item
Sierra Flame 28-inch Cast Iron Smart Freestanding Electric Stove
"Arrived in 8 days. It's heavy (203# packaged;..."
Caracher S.
No issues with setup
Touchstone Sideline Infinity Pro 72'' Smart Multi-Side View Recessed Electric Fireplace
Purchased item
Touchstone Sideline Infinity Pro 72'' Smart Multi-Side View Recessed Electric Fireplace
"Great purchase. I would recommend to potentia..."
Jim M.
After checking several sites and fireplaces the Depot stood out. I received a call from one of the representatives who answered a few questions and put together a quote. Very helpful great customer service
Amantii Panorama 60 inch Extra Slim Built-in Indoor/Outdoor Linear Electric Fireplace
Purchased item
Amantii Panorama 60 inch Extra Slim Built-in Indoor/Outdoor Linear Electric Fireplace
"The order process was easy. Shipment was fast..."
David O.
Great price and fast delivery.
SimpliFire Allusion Slim 40'' Wall Mount / Recessed Electric Fireplace
Purchased item
SimpliFire Allusion Slim 40'' Wall Mount / Recessed Electric Fireplace
"Still a work in progress as carpet install an..."
Doyle A.
Poorly and potentially falsely advertised unit
Infratech SL-Series Slimline Single Element 1600Watt Outdoor Electric Heater | 120V
Purchased item
Infratech SL-Series Slimline Single Element 1600Watt Outdoor Electric Heater | 120V
"Wrongly advertised. Pics show slim unit but b..."
Sanjay S.
Smooth
Amantii Symmetry Lumina 42'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
Purchased item
Amantii Symmetry Lumina 42'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
"Looks great"
Jim V.
Great service great communication quick delivery
Trim Kit Accessories for Dimplex XLF Models
Purchased item
Trim Kit Accessories for Dimplex XLF Models
"Fireplace delivered no problems installed wit..."
Marianne W.
Went smoothly
Napoleon Elevation X 36" LCD Virtual Triple Layer Flame Smart Built-In Electric Firebox
Purchased item
Napoleon Elevation X 36" LCD Virtual Triple Layer Flame Smart Built-In Electric Firebox
"Gorgeous!"
Robert K.
n
SimpliFire 35" Electric Fireplace Insert
Purchased item
SimpliFire 35" Electric Fireplace Insert
"Good so far. Not installed yet"
Vinay K.
Placed order online but I had to change the order next day. Customer service was helpful.
Modern Flames Redstone 36" Built In Electric Firebox Insert
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Placed order online but I had to change the o..."
Veronica D.
Great place to shop for electric fireplace log sets. Associates were very helpful and accommodating.
Dimplex Revillusion 20" Electric Log Insert
Purchased item
Dimplex Revillusion 20" Electric Log Insert
"Looks lovely and turned an unusable fireplace..."
Cheryl P.
Very easy to place the order and it came quickly and packed very well!!!!!
Dimplex 23 Inch Deluxe Electric Fireplace Log Insert. DFI2310 | DFI23106A
Purchased item
Dimplex 23 Inch Deluxe Electric Fireplace Log Insert. DFI2310 | DFI23106A
"It’s great looks so real Thank you"
Paul C.
Perfect representation of a great product. All questions I had were quickly answered.
Modern Flames Landscape Pro Multi 120-inch 3-Sided / 2-Sided Built In Electric Fireplace
Purchased item
Modern Flames Landscape Pro Multi 120-inch 3-Sided / 2-Sided Built In Electric Fireplace
"Certainly our expectations have been exceeded..."
Daniel R.
See previous.
Napoleon Entice 72'' Wall Mount / Recessed Linear Electric Fireplace
Purchased item
Napoleon Entice 72'' Wall Mount / Recessed Linear Electric Fireplace
"Product is fine. The problem was, you paused..."
Terry L.
Arrived undamaged and on time
New SimpliFire Scion 43'' Built-In Smart Linear Electric Fireplace
Purchased item
New SimpliFire Scion 43'' Built-In Smart Linear Electric Fireplace
"Love FP, recommended installation video and e..."
Stephanie G.
Very easy to order and arrived right on time. Packed well, everything as it was supposed to be.
Modern Flames Orion Traditional 42" Heliovision Virtual Built-In Electric Firebox
Purchased item
Modern Flames Orion Traditional 42" Heliovision Virtual Built-In Electric Firebox
"Love our new fire place. It is so realistic!..."
Ben R.
Great customer service and communication.
Dimplex Revillusion 36 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
Purchased item
Dimplex Revillusion 36 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"Great experience start to finish. Competitive..."
Lindsey S.
Fireplace arrived damaged. I didn't sign for the package like I was told was required. My one star goes to Angelina because she's been great to work with. I'm waiting to hear back on how we go about getting a replacement fireplace.
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
Purchased item
Napoleon Element 36'' Dual Voltage Built-In Electric Firebox Insert
"The fireplace arrived damaged. Waiting to hea..."
Nickolas D.
Excellent price and service.
Dimplex Revillusion 25" Electric Log Insert
Purchased item
Dimplex Revillusion 25" Electric Log Insert
"It’s a beautiful piece that looks pretty real..."
Dmitriy S.
Shipping was fast!
Modern Flames Orion Traditional 36" Version 2 Heliovision Virtual Built-In Electric Firebox
Purchased item
Modern Flames Orion Traditional 36" Version 2 Heliovision Virtual Built-In Electric Firebox
"Looks great and is probably the closest to a..."
Shaheen J.
I chatted with them online on a Sunday. They were responsive, were able to check inventory for me and give me a ship date. I ordered it right then online and my shipment came exactly when they said it would. Very nice to do business with people who do what they say they will do….especially when you are buying an item that has limited reviews like a water vapor fireplace.
Aquafire® 60'' Water Vapor Built-In Electric Fireplace Insert
Purchased item
Aquafire® 60'' Water Vapor Built-In Electric Fireplace Insert
"Very simple install. Looks cool. Perfect for..."
Theresa
Very easy to find online and spoke to staff before ordering. Rock Star customer service.
New SimpliFire Scion 43'' Built-In Smart Linear Electric Fireplace
Purchased item
New SimpliFire Scion 43'' Built-In Smart Linear Electric Fireplace
"Got the best price I could find. Sales very..."
Charles H.
seamless and professional
Amantii Symmetry Bespoke 34'' Wall Mount / Recessed Linear Indoor/Outdoor Electric Fireplace
Purchased item
Amantii Symmetry Bespoke 34'' Wall Mount / Recessed Linear Indoor/Outdoor Electric Fireplace
"10/10 in renovated NY coop"
Bradley G.
Quick customer service response and excellent pricing.
Dimplex Revillusion 42 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
Purchased item
Dimplex Revillusion 42 inch Built-In Electric Firebox w/ Glass and Plug Kit | Herringbone Brick
"Fast order processing and easy installation!..."
Doug P.
I ordered and arrived in a couple of days in great shape. They communicated during the whole process.
Napoleon PurView 42'' Wall Mount / Recessed Electric Fireplace
Purchased item
Napoleon PurView 42'' Wall Mount / Recessed Electric Fireplace
"It arrived in perfect shape which was my bigg..."
Renee S.
Clint was very knowledgeable and helpful! I would order again in the future.
Napoleon Astound 74" Smart Built-In Linear Electric Fireplace
Purchased item
Napoleon Astound 74" Smart Built-In Linear Electric Fireplace
"Purchased for a client, while it hasn’t been..."
Lauren K.
Had a wonderful experience with purchasing the fireplace. We called before we bought it to ask a few questions and spoke with someone who was very knowledgeable, helpful and friendly. Would definitely recommend buying from them.
Amantii Symmetry Lumina 60'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
Purchased item
Amantii Symmetry Lumina 60'' Wall Mount / Recessed Smart Indoor/Outdoor Electric Fireplace
"Fireplace looks great! Great price for the va..."
Philip H.
Everything went well and as described.
SimpliFire Allusion Slim 50'' Wall Mount / Recessed Electric Fireplace
Purchased item
SimpliFire Allusion Slim 50'' Wall Mount / Recessed Electric Fireplace
"Very happy with this fireplace. Two minor mod..."
David E.
Simple ordering and fulfillment. Support was super helpful through online chat.
Modern Flames Redstone 36" Built In Electric Firebox Insert
Purchased item
Modern Flames Redstone 36" Built In Electric Firebox Insert
"Well engineered and extremely easy to install..."
Nicole K.
Easy to talk to someone. No bull
Sierra Flame 26-inch Lumina Freestanding Smart Electric Fireplace
Purchased item
Sierra Flame 26-inch Lumina Freestanding Smart Electric Fireplace
"We replaced a wood stove in a rental. The pri..."
Chafiq
Good help
Napoleon Astound 62" FlexMount Smart Multi-Side Wall Mount | Recessed Electric Fireplace
Purchased item
Napoleon Astound 62" FlexMount Smart Multi-Side Wall Mount | Recessed Electric Fireplace
"Nice fire place. Works and look good but Mis..."
Karl S.
From ordering fireplace to the shipping everything was fantastic.
Modern Flames Landscape Pro 82'' Studio Suite Wall Mount Mantel Package | Driftwood Grey
Purchased item
Modern Flames Landscape Pro 82'' Studio Suite Wall Mount Mantel Package | Driftwood Grey
"T"
Bill B.
The individual we worked with was very pleasant and nice to work with, we highly recommend this company and it would be a pleasure to work with them again in the future
Modern Flames Landscape Pro Slim 56" Built In Linear Electric Fireplace
Purchased item
Modern Flames Landscape Pro Slim 56" Built In Linear Electric Fireplace
"We really like the look of this fireplace"
Kendall H.
Easy and fast shipping
Dimplex 20'' Opti-Myst Pro Water Vapor RGB Color Electric Cassette
Purchased item
Dimplex 20'' Opti-Myst Pro Water Vapor RGB Color Electric Cassette
"Exactly what we wanted"
Jason C.
Great technical customer service.
Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - Acrylic Glass
Purchased item
Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - Acrylic Glass
"Perfect fit for an older model replacement."
Jerry E.
beat competitor price and fast shipping
Dimplex Nova 33" Multi-Fire XHD Plug-in Electric Firebox - Logs
Purchased item
Dimplex Nova 33" Multi-Fire XHD Plug-in Electric Firebox - Logs
"Love the flame and operation. Wish they had..."
Cleve C.
Good service
Tall Flame USB Upgrade for Orion Slim/Multi Electric Fireplaces
Purchased item
Tall Flame USB Upgrade for Orion Slim/Multi Electric Fireplaces
"Better flame. Still not high def 4k"
Karen E.
Delivered quickly!
Napoleon Woodland 24'' Electric Fireplace Log Insert
Purchased item
Napoleon Woodland 24'' Electric Fireplace Log Insert
"We just had our Napoleon electric fireplace l..."
Electric Fireplaces Depot store reviewsVisit store