Brian S.
Read the last statement
Purchased item
SaunaPro®
"Try getting me the one o ordered... the one y..."
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Michael L.
Love it
Purchased item
SaunaPro®
"I waited a while for it to be delivered. Very..."
Eian C.
Great product
Purchased item
Pod Ice Bath
"Love my new cold plunge works great. I ordere..."
Devin H.
Took way too long to arrive. Ordered as a gift, but I literally had to buy a different sauna from another company because this took a month longer to arrive
Purchased item
SaunaPro®
"Did not arrive on time. Zipper gets snagged o..."
Steven L.
Took over a month to receive my sauna.
But it works great and I use it daily
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Showed up right away and works great"
Kelly L.
N/A
Purchased item
SaunaPro®
"N/A"
Jeanie C.
Shipping took almost a month.
Purchased item
SaunaPro®
"Shipping was slow to say the least. Product i..."
Steven D.
Long delivery time.
Purchased item
SaunaPro®
"Love the heat. I don’t sweat much, normally,..."
Josh S.
It to almost a month to receive and CS repeatedly told me it shipped!
Purchased item
SaunaPro®
"Sauna is awesome. Chair broke on second use...."
John H.
Shopping was fine. Shipping was slow. Product quality has been bad.
Purchased item
SaunaPro®
"Chair already broken after less than two week..."
Jason H.
Horrible
Purchased item
SaunaPro®
"Customer service is horrible and non-existent..."
Matthew R.
Read my review
Purchased item
SaunaPro®
"Disappointed. Functionally works and is a go..."
Van L.
Great product
Purchased item
SaunaPro®
"It was what I expected to work."
Phil W.
Mislabeled website, lack of customer service. Horrible shipping times, took 4 weeks to arrive and it was not what I ordered.
Purchased item
SaunaPro®
"You sold me a compact suana labeled as a regu..."
Azael M.
Bad customer service
Purchased item
SaunaPro®
"I ordered the sauna pro and got the travel si..."
Wayne C.
Good
Purchased item
SaunaPro®
"I got nervous when it was delayed shipping bu..."
Robert E.
Endless emails advertising a product that you don't actually deliver
Purchased item
SaunaPro®
"If someone orders a sauna pro, you should sen..."
Shelia J.
I love everything about my sauna!
Purchased item
SaunaPro®
"I love my sauna!!!"
Mark M.
No one could tell me why my order took more then a month to arrive
Purchased item
SaunaPro®
"It was the worse experience ever buying a pro..."
Stephen F.
No thanks!
Purchased item
SaunaPro®
"Take less than 5 weeks to deliver it."
Toni H.
I just did in the previous review. Get it together.
Purchased item
SaunaPro®
"The sauna works fine so far. Even though we r..."
Connie B.
Easy and quick.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Love it."
Adam J.
Terrible customer service. Item didn’t arrive on time. Then when it did, did not match what the product pictured conveyed and the marketing videos.
Purchased item
SaunaPro®
"Marketing doesn’t match the item you actually..."
Josh C.
Poor overall product and service.
Purchased item
SaunaPro®
"I’m 6 foot and can’t fit into the 5 foot open..."
Deborah B.
It took 3 weeks to get here, and it's made for midgets!
Purchased item
Sauna®
"We paid $24 for a sauna speaker that doesn't..."
Maryanne L.
Easy
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Great"
Anthony C.
Did not get what I paid for
Purchased item
SaunaPro®
"Send what i ordered instead of some random st..."
Tony M.
The unit is overall good but a big deceiving, you promote it as a big unit but the unit is 60”. Also the red light is for esthetics cause they don’t seem to do anything.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"The unit is over all good but the size was no..."
Pranav Vinod M.
Order received a month from the order, unable to return it as support is not replying back since 10 days
Purchased item
SaunaPro®
"Please help me return this item"
Jacqueline H.
Already submitted this.
Purchased item
SaunaPro®
"Took too long to get, asked for a refund and..."
Steven B.
I bought it for 350 then the next week it was 250 with bonus gifts and I didn't get a price adjustment.
Purchased item
SaunaPro®
"Love it so far. Only things are that i'm 6-1..."
Sean R.
Slow communication and while offer credit they don’t tell you how to use and yet you have already purchased stuff. So why do I need a credit for it being late??
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Took a month after the mat arrived for the ac..."
Mike S.
Too many weeks to get here
Purchased item
SaunaPro®
"It took too many weeks to get it here. I kept..."
Chad B.
See last post
Purchased item
SaunaPro®
"The sauna works as it is intended to do. Ship..."
Justin A.
I just filled at out on the last page. Not going to do it twice.
Purchased item
SaunaPro®
"Sauna itself works ok. I see why the thermome..."
Mark K.
Not very good customer communication.
Purchased item
SaunaPro®
"The red light rope that came with it does not..."
Keith W.
Shopping was easy - however, I would have expected a thermometer to be included in the package.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Fit perfectly as my floor to the dry sauna...."
Tim G.
Order finally arrived a month after the order was placed after numerous delays and reaching out. I was excited to get it up for my wife as it was a birthday gift (which was late). After taking the time to open the box and get everything set up, I realized it is the wrong item! I am extremely disappointed! I ordered the sauna pro, which was supposed to be 185cm, 6’1”. The sauna that was received is only 147cm, 4’9”. This is completely unacceptable! Especially after such a long shipping delay.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"My sauna finally arrived a month after the or..."
Aaron S.
Ni
Purchased item
SaunaPro®
"Use it every day. Feel so much better."
Kyle B.
It was not received timely as advertised on the site when I ordered it. The site said 3 to 5 days but it took a month to arrive as it was shipped from overseas. I will say however, that the company tried to make amends by shipping me an ice pod, which was appreciated.
Purchased item
SaunaPro®
"It took a bit of time to arrive but I can say..."
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