"Experience was great product was great love m..."
Gareth D.
Get hit fast wish it was taller in the base model. So
You can stretch and the seat was more comfortable
Purchased item
SaunaPro®
"Red light strip is cheap and battery life suc..."
Jane K.
No one has responded to my customer support outreach.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"I emailed customer support and didn't get a r..."
Robert A.
Shopping experience was good, but there is a lag time for delivery. Outside of that, easy ordering, now I need to see how it will be for a return.
Purchased item
SaunaPro®
"Sauna is an adequate size when seated in the..."
Mark O.
The ordering went smooth, shipping took a bit longer than expected, product is easy to assemble, That doesn't meet all the expectations laid out in the advertisement.
Purchased item
SaunaPro®
"I'm sure it's in the fine print somewhere, ho..."
Jeffery R.
Its bee
Purchased item
SaunaPro®
"When I looked on the website it showed a saun..."
Michael L.
Photos of product make it look big. Should specify the size. False representing product. Product looks good quality thought - Just TOO small.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"In the process of returning everything. The..."
Charles H.
Do not trust company.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Nurecover sent me a sauna go instead the saun..."
Daniel B.
Shipping took a while.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"It's easy to set up. Really like the roomy in..."
James K.
Great product but took a little longer than expected to be delivered.
Purchased item
SaunaPro®
"Very happy with this product. It does a great..."
Michael K.
Didn’t come with “extras” and took a long time to arrive, but it’s a good unit that works as advertised…
Purchased item
SaunaPro®
"Smaller than I expected and didn’t come with..."
Brian L.
Customer service is non-existent, the only complaint you can make is about shipping damages
Purchased item
SaunaPro®
"The plastic smell after numerous sessions to..."
Caleb D.
Customer service is awful.
Purchased item
SaunaPro®
"Customer service is awful. I have been trying..."
Justin B.
Easy
Purchased item
SaunaPro®
"Just splendid, fantastic and magnificent swea..."
Tom P.
Never received any of the 5 free gifts supposed to receive with purchase. I turn it on for an hour at 185 and enter at 30 minutes but have yet to see any steam or moisture on the window. Also, shorter than I expected I’m 6’ and the top of the sauna comes to my chest. I still try to use it at least 4x a week
Purchased item
Tropic Water Absorbant Floor Mat
"Never received it or any of the 5 free gifts..."
Lora O.
It’s taking 7-10 days to get the label to ship back this sauna
Purchased item
SaunaPro®
"Not for us :(. Was told it would fit a 6’1” p..."
Caroline H.
Good shipping, no reply to question sent. Directions for installing heating unit could be better.
Purchased item
SaunaPro®
"Overall the sauna is okay for the price. It a..."
Ryan N.
Took a bit to get it delivered.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Heats up quickly and stays hot. The chair tha..."
Noah G.
Awesomeness
Purchased item
SaunaPro®
"The best purchase I’ve ever made!!!"
Brandon D.
Terrible policy, especially if products are never used can’t get your money back
Purchased item
SaunaPro®
"Return policy is a piece of shit"
Paul V.
Slow service!
Purchased item
SaunaPro®
"I did not receive a thermometer with my sauna..."
Jesse P.
Did not receive floor mat or thermometer.
Purchased item
SaunaPro®
"The sauna itself is good. Did not receive the..."
J T.
Delayed shipping with limited communication, borderline rude when inquiring about the delayed shipping
Purchased item
SaunaPro®
"Got the run around on delivery dates. Was a s..."
Julian G.
seat broke while trying it out wile building the sauna and the sauna lets out heat very quickly after warming it up
Purchased item
SaunaPro®
"Sauna works fine does let out heat quite quic..."
Ryan C.
Horrible from start to finish. Hope you go out of business soon
Purchased item
SaunaPro®
"Scam company. Scam product"
Charles P.
Delivered in a reasonable amount of time.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Haven’t used it enough to know if it’s worth..."
G.
There are a numerous different ads for this product with various options and prices, that it’s somewhat difficult to discern what is actually being purchased.
Purchased item
SaunaPro®
"I’m pretty happy with my sauna - it does get..."
Walter E.
Easy setup, doesn’t take up much space and we have incorporated use (15-20 minutes) a few times a week into our workout routine.
Purchased item
Sauna Phone Case
"Phone protector arrived before the nurecover...."
Jason S.
Love it!
Purchased item
SaunaPro®
"Love it"
Mary Anne B.
It was ok
Purchased item
SaunaPro®
"It’s not bad but way shorter then I thought a..."
John Y.
Already covered in other comment
Purchased item
SaunaPro®
"It was advertised as about 6’ in height. It..."
James K.
Great communication. No shipping delays. Excellent packaging and instructions.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Excellent sauna!!! I’m using it every night...."
Mark S.
Works great!
Purchased item
SaunaPro®
"Works great!"
Adam M.
Shipping was slow and a poor product
Purchased item
SaunaPro®
"Sauna dose not get nowhere near as hot as cla..."
Nicholas M.
Not as big as it looks online very dry heat
Purchased item
SaunaPro®
"Not as tall as it looks online the heat is ve..."
Alex H.
Product came and heat box didn’t turn on. Been working with costumer service for over 3 weeks trying to get a replacement. They wait on average 5-6 days to email back. HORRIBLE