Forced perspective in advertisement photos to make product appear larger than in reality. That is a super shady practice and I will not recommend them to a friend. Also didn’t receive the free ice pot that was supposed to be bundled in, as stated in the facebook ad that I purchased through. Overall shameful business practices.
Purchased item
SaunaPro®
"It’s nice, works well, serves its purpose. Ho..."
Colin V.
Had to get in touch with customer service over a couple of issues but response was extremely prompt and efficient.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Takes a little while to fully heat up but fee..."
Mark H.
Figure I’m 6 foot one 200 pounds full-size male and it’s perfect in there for me. Plenty of space absolutely love it.
Purchased item
SaunaPro®
"I absolutely love it. I usually turn it on go..."
Cesar R.
Didn’t include all the offered items and a broken chair
Purchased item
SaunaPro®
"Checking for all offered items before deliver..."
Lovie B.
I ordered the SaunaPro to stand up in, but received the wrong one. I was compensated with the ice bath, so I'm satisfied 😌
Purchased item
Pod Ice Bath
"This is just what I needed, thanks 😊"
James T.
Felt misled by the size of the sauna. In addition I never recieved all of my "free" gifts either.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"The sauna is made for someone much smaller. T..."
Becky D.
No problem at all
Purchased item
SaunaPro®
"I love the ease of assembly and the ample roo..."
Michael P.
I was a little worried about the shipping process. They explained it.
Purchased item
SaunaPro®
"Works great 😃"
Selene D.
Not as advertised. I didn't receive my 5 free gifts or the thermostat.
Purchased item
SaunaPro®
"When I received the sauna they forgot to incl..."
Vincent M.
Disappointed water asorbant mat missing from my order Messaged company said it would be sent its over a month since receiving my order now and still dont have my mat
and now company not responding to my messages
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Never got my water asorbant mat
Was missing..."
Kari T.
Good company. Recieved my sauna in about a week after ordering. Not too hard to put together either.
Purchased item
SaunaPro®
"I love this sauna. It does the job. I use it..."
Brian L.
Like and enjoy the sauna. But, did not receive all of my order…
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Works as expected and provides consistent hea..."
J B.
I'm not happy with my purchase at all
Purchased item
SaunaPro®
"It's too short, the top area gets hot, but th..."
Harry K.
Customer service is terrible
Purchased item
SaunaPro®
"Your company sucks. Product sucks, customer s..."
John L.
Slow on getting the product
Purchased item
SaunaPro®
"It’s way better than I ever thought it would..."
Kelli P.
The as seemed to make me think I was getting the 6 foot sauna , but then when I ordered you sent me the 4 foot sauna
Confusing .
Purchased item
SaunaPro®
"I thought you would send me the 6 foot sauna..."
Keli S.
The sauna took about three weeks arrive after we ordered it. There weren’t updates within the tracking number, which I’m unsure if that is because of FedEx or not. However, it did arrive with no imperfections on the box and the sauna works great.
Purchased item
SaunaPro®
"We love this sauna! It was very easy to set u..."
Andrea L.
N/a
Purchased item
SaunaPro®
"It's GREAT"
Aaron M.
Good experiwnce
Purchased item
SaunaPro®
"Great experience from start to finish. Took a..."
Garrott H.
Everything shipped separate and had to send multiple emails to get it
Purchased item
Pod Ice Bath
"Not great"
Jacob D.
Company is trash, doesn't answer emails, sauna is completely unusable without a damn heater. Morons
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Heater broke on first use, I've been complet..."
Michaella M.
See previous review I just sent. When I got th free ice pod I wasn't aware that a chiller had to be purchased for it to be cold. The chiller is the expensive.
Purchased item
SaunaPro®
"While it gets hot, the bottom doesn't get hot..."
Kenneth S.
Website is very confusing. Can only order the Sauna Pro, but FAQs talk about two different saunas that are different sizes. Wasn't clear which one I would actually receive and the one I did receive did not seem to match any of the pictures or descriptions on the web site.
Purchased item
SaunaPro®
"Website is confusing when trying to find spec..."
Bonnie S.
My sauna came very quickly, which made me happy, because I couldn’t wait to use it
Purchased item
SaunaPro®
"I love my Sauna Pro and use it just about ev..."
Robert H.
I want my refund
Purchased item
SaunaPro®
"Your customer service is horrible where’s my..."
Mark W.
Shipping took way too long
Purchased item
SaunaPro®
"This sauna was misrepresented according to th..."
Brian C.
Defective red light
Purchased item
SaunaPro®
"Battery holder is defective! No spring on slo..."
Phil B.
Fair
Purchased item
SaunaPro®
"I thought it was suppose to be 6 feet tall ...."
Roger S.
I'm not convinced it's 185 degrees. Thinking it's more like 160 at best
Purchased item
Sauna Speaker
"Doesn't charge all the way only 90% but it wo..."
Scott M.
Easy to navigate website
Purchased item
SaunaPro®
"Works great, gets up to temp quickly. Easy to..."
Victor R.
It was easy . And it only took about 5 days to b delivered
Purchased item
SaunaPro® Red-Light Therapy Sauna
"I use it about 4 times a week. Love it right..."
Marc C.
Received everything extremely fast and customer service is great.
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"Absolutely love my new recovery station. As a..."
Bradley J.
Great product. Shipped faster than expected. Easy to set up.
Purchased item
SaunaPro®
"I have tried similar products in the past tha..."
Yan L.
Shows up 3 weeks late
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Show up late and can’t find anywhere to retur..."
C D.
Excellent working with Nurecover!
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Love the sauna!!!"
Brian B.
I had a question on this item once it arrived. I tried to call the number and they said that I had to pay a $5 just to ask a question. They told me I would be reimbursed (I have saved screenshot of everything) they draw from my account $45! And I have yet to see any reimbursement! What kind of business tactics is this?!
Purchased item
SaunaPro®
"This definitely has a smell to it that lasts...."
Triana P.
🙌🏻
Purchased item
SaunaPro®
"Works great super easy to use doesn’t take up..."
Michael M.
Seems to work ok but thought it would be hotter than it feels. Not even dripping any sweat just a little sweat on the face and arms but that’s about it.
Purchased item
SaunaPro®
"I thought I was getting the taller one that I..."
Bruce M.
Was good
Purchased item
SaunaPro®
"I love it.. Wish the seat was a little higher..."