Paul R.
Shipping time is ridiculous, missing connections and terrible customer service.
Purchased item
SaunaPro®
"Send the correct connections to put it togeth..."
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David S.
Ok
Purchased item
SaunaPro®
"It's advertised as walk in and big enough for..."
David M.
Like it.
Purchased item
SaunaPro®
"It's is awesome. I whis it was a little talle..."
Paul M.
Practically
Purchased item
SaunaPro®
"I’m only 5’7” and it seems a little tight wis..."
Dustin D.
Easy to use website and great promotions
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Excellent products and value. Fast shipping"
Lori H.
Love it
Purchased item
SaunaPro®
"This is going to be one of the BEST investmen..."
Corey B.
Customer service was good with getting my information for return
Purchased item
SaunaPro®
"The item was too small,"
Walter C.
Shopping was quick and easy shipping came straight to my house in a reasonable amount of time and putting it together was very quick and easy also.
Purchased item
SaunaPro®
"It’s a great portable solution to have a grea..."
Fred G.
Not so good s far.
Check with Les on my credit to AMEX account
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"ok
I wish the rest of transaction would work..."
Anthony M.
Didn't receive what I was expecting. And customer service was unresponsive.
Purchased item
SaunaPro®
"The sauna is about a foot shorter than I expe..."
Eric P.
Took a little while to get the order with not much communication on why. Once I got the product I was happy with it
Purchased item
SaunaPro®
"Took a little while to get it but once I did,..."
Marylou R.
Ordered, shipped and received in about 7 business days. I was in no rush because I had a membership with the sauna facility in town but never returned after my own sauna showed up!
Purchased item
SaunaPro®
"Received the sauna, got to work putting it to..."
Juan D.
N
Purchased item
SaunaPro®
"Sitting in it, it doesn’t get hot. I used the..."
Clark C.
Easy to purchase quick delivery
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Set up was easy only took like half hour.been..."
Austin B.
Love the sauna. It gets up to temperature very easy at 185 and maintains it throughout. Only issue has been the original order when I placed it said it came with a free pod ice bath, but I never received it. Also, the chair that comes with sauna is not the best. I’m 175lbs and it broke within 2 uses. Little things though for such an affordable and effective sauna. Would recommend to anyone despite the smaller issues.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Great durable product"
Kevin B.
I think you really care about the customer. It was taking a while getting here. So you give me an ice bath. My red light also wasn’t working. You sent me another one. It hasn’t hit here yet but I’m sure it will be here soon.
Purchased item
SaunaPro®
"It’s been great. I use it about 5 nights a we..."
Michael R.
Custome service was not great and delivery time took alot longer than expected
Purchased item
SaunaPro®
"So far within the first few weeks I really li..."
Darren C.
Would have a 5 star but it took a good bit to leave the warehouse once I ordered it. That is the only ding, everything else is spot on.
Purchased item
SaunaPro®
"Everything is as advertised. Enjoying the sau..."
Ryan T.
Again misleading by size. It was way smaller than what Facebook page took me to. You do know you are misleading people.
Purchased item
SaunaPro®
"Misleading. From Facebook page what comes up..."
Mike S.
Experience was great! Got my sauna with a nice discount with the code provided when I signed up. Emails were timely and gave me lots of updates on my purchase. Highly recommend Nurecover!
Purchased item
SaunaPro®
"My Sauna arrived in a timely fashion and the..."
Dan M.
Shipping was way to long and not as advertised
Purchased item
SaunaPro®
"Inconvenient enter and exit. Does not get clo..."
George M.
Fairly quick ship, found a coupon as well!
Purchased item
SaunaPro®
"Man this gets hot fast! Had a great sweat thi..."
Chad K.
No response to emails.
Purchased item
SaunaPro®
"I like the product. However, I ordered mine..."
James D.
Nonresponsive
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Provide the RMA per your guarantee"
Crystal V.
Everything was as expected
Purchased item
SaunaPro®
"Works great! Very relaxing 😌"
Will N.
thank you
Purchased item
SaunaPro®
"thank you"
Thomas M.
Order arrived as advertised
Purchased item
SaunaPro®
"Set up was easy and it's been working great!..."
Chris B.
The sauna took almost a month to arrive, however they sent me a cold plunge to apologize which was nice customer service and appreciated
Purchased item
SaunaPro®
"I’m not using it as much as I thought I would..."
Pete J.
Absolutely no response to any issues. Customer service is so bad it's non-existent
Purchased item
SaunaPro®
"Send the actual product that I ordered not th..."
Scott N.
Super easy to order and great service. Shipping was a little slow but good.
Purchased item
SaunaPro®
"Best investment I’ve ever made. The heat leve..."
Judith M.
It took too long to receive the order
Purchased item
SaunaPro®
"My husband uses the SaunaPro every night! He..."
Jason H.
Good product at a good price.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"It's good."
Toni C.
Do not buy. Customer service is slow to respond and refunds are not being processed.
Purchased item
SaunaPro®
"Deceptive marketing, I didn’t receive my free..."
Kelly M.
Can’t get anyone to respond
Purchased item
SaunaPro®
"It’s still in the box we do not want it and I..."
Katie H.
The shopping experience was very easy, check out was a breeze.
Purchased item
SaunaPro®
"I was "on the fence" about purchasing this fo..."
Nicholas D.
Your customer service stinks. No response.
Purchased item
SaunaPro®
"I ordered the "Pro" so i could stand in it. T..."
Joseph R.
I was not sent the extra " free gifts" had to send multiple emails before shipped.
Purchased item
SaunaPro®
"The sauna is way smaller than the advertiseme..."
Benjamin H.
Shipping took longer than advertised, and I had to reach out to get a status update. They did offer an Ice Bath as compensation, which I appreciated, and the order did eventually arrive.
Purchased item
SaunaPro®
"I really like it — setup was quick and easy,..."
Douglas D.
False advertising and pieces not included as advertised and then make up some lies about could not include advertised parts due to shipping constraints . And your advertisement about what your product will do is false and your response is to just brush off your customers concerns with more lies . VERY POOR COMPANY TO WORK WITH
Purchased item
SaunaPro®
"Take care of your customers when they have co..."
Gregory P.
Awesome
Purchased item
SaunaPro®
"Awesome"
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