Joseph M.
Good
Purchased item
SaunaPro®
"Unit is very helpful with my condition
Only..."
nurecover store reviewsSee product reviews
Andres C.
I received the wrong Model (one I don’t fit in) on top of that I never received the extras promised with my order.
Purchased item
SaunaPro®
"I received the wrong Model (one I don’t fit i..."
William R.
Complete liars and selling a lesser product without advising customers at all
Purchased item
SaunaPro®
"Completely lied and shipped some tiny sauna"
Robert D.
Wrong sauna sent without an acceptable resolution. The sauna sent to me was NOT the one that was advertised for sale. I’d like a full refund so I can buy a sauna that suits my needs.
Purchased item
SaunaPro®
"The sauna that was sent was not the taller on..."
Kyle R.
Offered $100 discount but cc not credited yet.
Purchased item
Sauna®
"Easy to set up. Quality material. Shorter tha..."
Michael T.
I’ve never received any of the items I was promised when I purchased the sauna.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"I never got the items I was supposed to get f..."
Joshua M.
What I purchased isn't what showed up. I purchased the sauna that described a 6'1" person to be able to stand up fully inside it and what showed up is about 4' tall.
Also, I had a hole in my cover and contacted customer support over two months ago and still haven't heard a resolution to the problem.
Purchased item
SaunaPro®
"The cover had a big hole in the top where the..."
Latoya R.
Took a while to receive.
Purchased item
SaunaPro®
"I like everything only thing is the height an..."
Lacey K.
Shipping waa terrible
Purchased item
SaunaPro®
"Shipping experience was terrible! Waited almo..."
Marric D.
No going to lie. It took a long time. They can we reschedule my order two times.
Purchased item
Sauna®
"Its great! Super hot.. I'd like to order abac..."
James H.
Took over a month to get product but team was responsive
Purchased item
SaunaPro®
"Easy set up and gets hot enough to sweat but..."
Donald C.
The experience is that of a company that sells product that is inferior and problematic and your company could care less!!
Purchased item
SaunaPro®
"You can start by responding to service calls...."
Ryan M.
Terrible customer service
Purchased item
Sauna®
"TERRIBLE CUSTOMER SERVICE!!!!
I ordered a sa..."
Caleb M.
Terrible customer service. Had a faulty unit from a previous order. They would not cover it and then it took 1 month more than quoted for a replacement with little to no contact.
Purchased item
SaunaPro®
"The unit we received was not what was adverti..."
Melissa B.
Ok
Purchased item
SaunaPro®
"Your feet don’t get as hot as your head, that..."
Gregory G.
Delayed delivery
Purchased item
SaunaPro®
"Great product"
Kristopher W.
Customer service was very quick turn around and answered the question when it had been a month after ordering.
Purchased item
Sauna®
"I feel it is very convenient for the price...."
Andrew D.
Sauna works , missing thermostat. Customer service said send photos of everything you got. I guess that would prove. That I didn't get it.how stupid can you possibly be. Just be honest and say no your not getting one.
Purchased item
Sauna®
"The good the sauna works great 👍 The Bad..."
Jon S.
Lame
Purchased item
SaunaPro®
"Charge less for so little"
B.
Customer service is very poor
Purchased item
SaunaPro®
"I like the product but customer service is ho..."
Soren J.
It took a few weeks to receive it but I love the product so it was worth to wait for
Purchased item
SaunaPro®
"Great product, heating up on minutes
I’m obs..."
Jamie M.
Misleading advertisements all around, extremely long shipping time and incomplete orders sent out, with part still MIA.
Purchased item
Sauna®
"The thing is less than 5' tall. In the descri..."
Susan T.
.
Purchased item
SaunaPro®
"Instructions are incomplete. There's no instr..."
Raymond J.
I love my sauna, I just wish I had purchased a bigger ice bath.
Purchased item
Pod Ice Bath
"This is not made for a bigger guy. I’m also d..."
Patrick V.
The final product had shipping delays but otherwise satisfactory.
Purchased item
SaunaPro®
"The experience is awesome... Thank you"
Amy B.
Took quite a while to ship and only received after reaching out on it. Didn't receive free gifts like it promised
Purchased item
SaunaPro®
"Pretty tight quarters but heats up well with..."
Chris E.
Misled by picture of sauna not matching what i received.
Purchased item
SaunaPro®
"Picture of sauna doesn't match what i actuall..."
Ken C.
Never received my order
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Never received my order"
Garrett P.
Miserable
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"Been emailing back and forth for instructions..."
Nesha F.
Months later waiting on purchased product. Nurecover continues to send me emails with the wrong name and order.
Purchased item
SaunaPro®
"Be more transparent. Shipping is horrible (40..."
James C.
Ive had a better experience better. This last time was horrible
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Still waiting for my refund"
Zakkery D.
I waited 6 weeks, recorded the GO instead of the PRO
Purchased item
SaunaPro®
"They sent me a GO when I ordered the Pro.. no..."
Jeremy S.
Easy to put together and works better than expected.
Purchased item
SaunaPro®
"Heats up fast and exceeds expectations."
Llewellyn M.
Took way longer to get it than I expected.
Purchased item
SaunaPro®
"Really don't get that hot . All the heat stay..."
James C.
See previous comments
Purchased item
SaunaPro®
"I immediately asked for a return authorizatio..."
Joe A.
Product arrived in a broken box missing parts. I sent an email with pictures of the box and a description of the product and missing parts, I never heard back…
Purchased item
Pod Ice Bath
"Arrived in a broken box with missing parts, I..."
Brandon B.
You guys should consider closing up your operation. Your product is falsely advertised, along with your shipping.
Purchased item
SaunaPro®
"Shipping was atrocious, took four times as lo..."
Rafael M.
Customer service team takes 30 days to respond back from an inquiry.
Purchased item
Water & Heatproof Wrist Timer
"The most complicated watch/timer I have ever..."
Scott E B.
Just took to long with not great communication but did get it. I still can't use red light part. But really do like it
Purchased item
SaunaPro®
"Besides shipping taking a lot longer and a pi..."
Brian S.
Read the last statement
Purchased item
SaunaPro®
"Try getting me the one o ordered... the one y..."
nurecover store reviewsVisit store