Laurie S.
Long shipping times should be disclosed up front. As well as expected low sauna temps.
Purchased item
SaunaPro®
"First of all, it took a long time to get here..."
nurecover store reviewsSee product reviews
Bill C.
Love the Sauna, but still waiting for grounding pad and accessory package!! Still no date given for arrival. You should be upfront about items coming from China and taking weeks instead of promising days. Tracking system does not update must pay for service, that is wrong
Purchased item
nurecover EarthPad® Grounding Mat
"It has never arrived!!!! Still waiting for i..."
Irene B.
Okay
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Bit of a challenge to set up it seems to work..."
Penny D.
Set up was nice and easy
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"I was not happy with the product. It does not..."
Jeff I.
Instructions were iffy… need to provide better set up instructions especially w the red light. But I figured it out…
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"Small and portable. About to head to our sum..."
Carlos S.
Customer service has been none responsive since approving a replacement.
Purchased item
Sauna® 185°F At-Home Sauna
"Heater mount clamp does not work. I’ve sent v..."
Gaetano B.
Great products
Purchased item
Sauna® 185°F At-Home Sauna
"Man this thing puts off some heat, I love it,..."
Ron T.
Getting the measurements for this sauna to make sure it fit where I needed it fit on my motor. Yacht was a lot of hunting and pecking. Display the measurements.
Purchased item
Sauna® 185°F At-Home Sauna
"I bought this to go on my motor yacht and it..."
Paul G.
Kind of disappointed i didn't receive the 4 free gifts 😕
Purchased item
Sauna® 185°F At-Home Sauna
"Love it, but I was supposed to get 4 free gif..."
Bret D.
I placed an order. Within a few minutes, I called the company as I wanted to modify my order. No one would answer the phone. I emailed. I got auto replies. The customer service is virtually nonexistent. I would avoid this company at all cost!
Purchased item
Sauna® 185°F At-Home Sauna
"After contacting Nurecover regarding my order..."
Kevin A.
Sauna infrared light stop working on first use
Purchased item
Tropic Water Absorbant Floor Mat
"It took a long time to receive it and it is v..."
Barry K.
I
Purchased item
Sauna® 185°F At-Home Sauna
"I’m a bigger guy and if it were 4-6 inches bi..."
Chris L.
I never thought I can enjoy a personal sauna more than I am now with this portable sauna. My nurecover sauna pro has been amazing. It has how did dramatic impact on both myself and my wife’s health. We use it regularly.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"The aqua map just adds as a nice feature and..."
Matt E.
Decent product and it does the job. Nurecover seems like a pretty good company to do business with.
Purchased item
SaunaPro®
"Overall great product. The fastener to the h..."
Jason S.
Amazing products!
Purchased item
Pod Ice Bath
"Great experience!!"
Joe G.
The pictures are misleading because the sauna is only 4’10” tall but every photo shows it being around 6’2”. Also the off gassing is so bad that I smell like chemicals AFTER I shower post session. Do not buy this!
Purchased item
Sauna® 185°F At-Home Sauna
"The sauna has horrible off gassing. It’s so b..."
David D.
Over priced for a cloth bag.
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"Make a product you can stand up in."
Tim N.
Shipping took quite a bit longer than expected/promised.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"No more sweat puddles on the floor of the sau..."
Dan L.
Customer service is awful they take days to get back to you and it is not as advertised this thing sucks
Purchased item
SaunaPro®
"This was an absolute nightmare the red light..."
Allan M.
Did everything they said they would
Purchased item
Sauna® 185°F At-Home Sauna
"Hot!"
Cameron W.
Took forever to ship. Did not receive what was advertised.
Purchased item
SaunaPro®
"Think the ads/website are very misleading to..."
Martin G.
Easy and arrived quickly.
Purchased item
Sauna® 185°F At-Home Sauna
"I really like the sauna! Couple ideas /feedb..."
Don W.
Every thing is great just waiting for my rope light to be replaced
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Works great definitely happy that I purchased..."
Zachary F.
It takes several days to get a response to an email if I get one at all.
Purchased item
Sauna® 185°F At-Home Sauna
"I received a sauna with a faulty heater and j..."
Sonya T.
Products that are sold should come with instructional videos for set up. How much more efficient is that than asking hundreds of customers to take videos of them trying to set up products they have bought and send them to you to see what they are doing wrong!! The first time a company has ever requested this of me and I am in my fifties!
Purchased item
Water & Heatproof Wrist Timer
"This was impossible to set up based on the in..."
Nuo L.
as advertised! sets up quickly and easily, works well
Purchased item
Tropic Water Absorbant Floor Mat
"Works great! absorbs and once complete, dries..."
Douglas E.
Prompt delivery. Easy setup.
Purchased item
Sauna® 185°F At-Home Sauna
"Works fantastic. I use it everyday!"
Joseph H.
Great product. Would recommend.
Purchased item
SaunaPro® Red-Light Therapy Sauna
"Great product. Works as advertised."
Greggory N.
If you are gonna have a sale, better have the inventory ready.
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"It works. BUT, it needs to be at least 6” la..."
Stephen Z.
Shipping took longer than expected
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"Overall I am happy with the Sauna. It gets ho..."
Mark R.
Very convenient. Highly recommend.
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"Excellent overall experience. Using it every..."
Linda B.
I am pleased with the product and haven't needed to reach out for further assistance.
Purchased item
Sauna® 185°F At-Home Sauna
"I like the convenience of having a sauna at h..."
Mike Y.
Right now, disappointed with company.
Purchased item
Sauna® 185°F At-Home Sauna
"I sent an email to company over three weeks a..."
Douglas B.
Easy!
Purchased item
Sauna® 185°F At-Home Sauna
"Easy to assemble.
Simple to use.
Just don't..."
Peter Keone K.
Excellent
Purchased item
SaunaPro® Red-Light Therapy Sauna (NEW)
"Very practical"
Gabriel R.
Chair broke with 10 uses. Sauna gets warm but could be better.
Purchased item
Sauna®
"The folding chair broken with 10 uses. Sauna..."
Alan R.
I am frustrated with this whole experience.
Purchased item
Sauna®
"It took forever to receive the item, after or..."
Rhiana R.
Customer service is horrible
Purchased item
Tropic Water Absorbant Floor Mat
"Customer service is horrible. They sent me th..."
Jimmy L.
You guys gave me a broken product months months ago now. I want a working product. Is that to much to ask for?
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"I can't properly rate this because the heater..."
Jeffrey
Easy, great product, and amazing service.
Purchased item
Replacement connector (SaunaGo)
"Love the sauna and love the customer service..."
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