Michael R.
Custome service was not great and delivery time took alot longer than expected
Purchased item
SaunaPro®
"So far within the first few weeks I really li..."
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Darren C.
Would have a 5 star but it took a good bit to leave the warehouse once I ordered it. That is the only ding, everything else is spot on.
Purchased item
SaunaPro®
"Everything is as advertised. Enjoying the sau..."
Ryan T.
Again misleading by size. It was way smaller than what Facebook page took me to. You do know you are misleading people.
Purchased item
SaunaPro®
"Misleading. From Facebook page what comes up..."
Mike S.
Experience was great! Got my sauna with a nice discount with the code provided when I signed up. Emails were timely and gave me lots of updates on my purchase. Highly recommend Nurecover!
Purchased item
SaunaPro®
"My Sauna arrived in a timely fashion and the..."
Dan M.
Shipping was way to long and not as advertised
Purchased item
SaunaPro®
"Inconvenient enter and exit. Does not get clo..."
George M.
Fairly quick ship, found a coupon as well!
Purchased item
SaunaPro®
"Man this gets hot fast! Had a great sweat thi..."
Chad K.
No response to emails.
Purchased item
SaunaPro®
"I like the product. However, I ordered mine..."
James D.
Nonresponsive
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Provide the RMA per your guarantee"
Crystal V.
Everything was as expected
Purchased item
SaunaPro®
"Works great! Very relaxing 😌"
Will N.
thank you
Purchased item
SaunaPro®
"thank you"
Thomas M.
Order arrived as advertised
Purchased item
SaunaPro®
"Set up was easy and it's been working great!..."
Chris B.
The sauna took almost a month to arrive, however they sent me a cold plunge to apologize which was nice customer service and appreciated
Purchased item
SaunaPro®
"I’m not using it as much as I thought I would..."
Pete J.
Absolutely no response to any issues. Customer service is so bad it's non-existent
Purchased item
SaunaPro®
"Send the actual product that I ordered not th..."
Scott N.
Super easy to order and great service. Shipping was a little slow but good.
Purchased item
SaunaPro®
"Best investment I’ve ever made. The heat leve..."
Judith M.
It took too long to receive the order
Purchased item
SaunaPro®
"My husband uses the SaunaPro every night! He..."
Jason H.
Good product at a good price.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"It's good."
Toni C.
Do not buy. Customer service is slow to respond and refunds are not being processed.
Purchased item
SaunaPro®
"Deceptive marketing, I didn’t receive my free..."
Kelly M.
Can’t get anyone to respond
Purchased item
SaunaPro®
"It’s still in the box we do not want it and I..."
Katie H.
The shopping experience was very easy, check out was a breeze.
Purchased item
SaunaPro®
"I was "on the fence" about purchasing this fo..."
Nicholas D.
Your customer service stinks. No response.
Purchased item
SaunaPro®
"I ordered the "Pro" so i could stand in it. T..."
Joseph R.
I was not sent the extra " free gifts" had to send multiple emails before shipped.
Purchased item
SaunaPro®
"The sauna is way smaller than the advertiseme..."
Benjamin H.
Shipping took longer than advertised, and I had to reach out to get a status update. They did offer an Ice Bath as compensation, which I appreciated, and the order did eventually arrive.
Purchased item
SaunaPro®
"I really like it — setup was quick and easy,..."
Douglas D.
False advertising and pieces not included as advertised and then make up some lies about could not include advertised parts due to shipping constraints . And your advertisement about what your product will do is false and your response is to just brush off your customers concerns with more lies . VERY POOR COMPANY TO WORK WITH
Purchased item
SaunaPro®
"Take care of your customers when they have co..."
Gregory P.
Awesome
Purchased item
SaunaPro®
"Awesome"
Michael D.
Fast easy and my wife likes it too!
Purchased item
SaunaPro®
"I love having a sauna at home that gets hot a..."
Joseph M.
See last statement
Purchased item
SaunaPro®
"The Sauna itself does the job. It heats up qu..."
Timothy F.
No comment
Purchased item
Water & Heatproof Wrist Timer
"Plenty of smart watches on the market, a spec..."
Matthew T.
Missing part of my order
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"Still missing part of my order"
Matthew E.
Took 3 weeks to get this worthless product
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Will not heat up past 150f. Very disappoi..."
Paul O.
The marketing seems a bit aggressive, but overall my experience has been positive.
Purchased item
SaunaPro®
"I am very happy with the Sauna thus far. It a..."
Josh D.
!!!
Purchased item
Water & Heatproof Wrist Timer
"Amazing"
Stephen B.
Customer service is awful
Purchased item
SaunaPro®
"The customer service is awful. I was missing..."
David C.
Shipping was very delayed. It took almost 4 weeks to get to me.
Purchased item
SaunaPro®
"I really like it. Heats up to 185 in ten min..."
Chris D.
No issue
Purchased item
SaunaPro®
"So far I really like it the chair didn’t make..."
Warren R.
You advertised 6 foot 1 inch sauna and sent me a 4 foot 10 inch sauna. You’re deceptive in your advertising and it is very unprofessional. I sent it back and probably won’t buy from you again.
Purchased item
SaunaPro®
"Instead of the 6‘1“ sauna that you advertise,..."
Matthew P.
Put together. It worked need more accessories
Purchased item
SaunaPro®
"Dry heat is awesome. My hair dosent get wet!"
Gavin L.
Easy enough and no shipping delays, I feel like I got what I paid for.
Purchased item
SaunaPro®
"Easy to use and easy to setup. I had this thi..."
Victor C.
Shipping took forever, but product seems to work.
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Keeps the floor clean."
Darrewll H.
Everything did not arrive.
Purchased item
SaunaPro®
"Send the ice bath and the thermometer that we..."
Mark D.
Package took a lot longer than expected and everything that was supposed to come with it was not there. Very frustrating. I was recommending to family, but will not any longer.
Purchased item
SaunaPro®
"Try shipping people everything that the ad sa..."
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