Gregory G.
Delayed delivery
Purchased item
SaunaPro®
"Great product"
nurecover store reviewsSee product reviews
Kristopher W.
Customer service was very quick turn around and answered the question when it had been a month after ordering.
Purchased item
Sauna®
"I feel it is very convenient for the price...."
Andrew D.
Sauna works , missing thermostat. Customer service said send photos of everything you got. I guess that would prove. That I didn't get it.how stupid can you possibly be. Just be honest and say no your not getting one.
Purchased item
Sauna®
"The good the sauna works great 👍 The Bad..."
Jon S.
Lame
Purchased item
SaunaPro®
"Charge less for so little"
B.
Customer service is very poor
Purchased item
SaunaPro®
"I like the product but customer service is ho..."
Soren J.
It took a few weeks to receive it but I love the product so it was worth to wait for
Purchased item
SaunaPro®
"Great product, heating up on minutes
I’m obs..."
Jamie M.
Misleading advertisements all around, extremely long shipping time and incomplete orders sent out, with part still MIA.
Purchased item
Sauna®
"The thing is less than 5' tall. In the descri..."
Susan T.
.
Purchased item
SaunaPro®
"Instructions are incomplete. There's no instr..."
Raymond J.
I love my sauna, I just wish I had purchased a bigger ice bath.
Purchased item
Pod Ice Bath
"This is not made for a bigger guy. I’m also d..."
Patrick V.
The final product had shipping delays but otherwise satisfactory.
Purchased item
SaunaPro®
"The experience is awesome... Thank you"
Amy B.
Took quite a while to ship and only received after reaching out on it. Didn't receive free gifts like it promised
Purchased item
SaunaPro®
"Pretty tight quarters but heats up well with..."
Chris E.
Misled by picture of sauna not matching what i received.
Purchased item
SaunaPro®
"Picture of sauna doesn't match what i actuall..."
Ken C.
Never received my order
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Never received my order"
Garrett P.
Miserable
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"Been emailing back and forth for instructions..."
Nesha F.
Months later waiting on purchased product. Nurecover continues to send me emails with the wrong name and order.
Purchased item
SaunaPro®
"Be more transparent. Shipping is horrible (40..."
James C.
Ive had a better experience better. This last time was horrible
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Still waiting for my refund"
Zakkery D.
I waited 6 weeks, recorded the GO instead of the PRO
Purchased item
SaunaPro®
"They sent me a GO when I ordered the Pro.. no..."
Jeremy S.
Easy to put together and works better than expected.
Purchased item
SaunaPro®
"Heats up fast and exceeds expectations."
Llewellyn M.
Took way longer to get it than I expected.
Purchased item
SaunaPro®
"Really don't get that hot . All the heat stay..."
James C.
See previous comments
Purchased item
SaunaPro®
"I immediately asked for a return authorizatio..."
Joe A.
Product arrived in a broken box missing parts. I sent an email with pictures of the box and a description of the product and missing parts, I never heard back…
Purchased item
Pod Ice Bath
"Arrived in a broken box with missing parts, I..."
Brandon B.
You guys should consider closing up your operation. Your product is falsely advertised, along with your shipping.
Purchased item
SaunaPro®
"Shipping was atrocious, took four times as lo..."
Rafael M.
Customer service team takes 30 days to respond back from an inquiry.
Purchased item
Water & Heatproof Wrist Timer
"The most complicated watch/timer I have ever..."
Scott E B.
Just took to long with not great communication but did get it. I still can't use red light part. But really do like it
Purchased item
SaunaPro®
"Besides shipping taking a lot longer and a pi..."
Brian S.
Read the last statement
Purchased item
SaunaPro®
"Try getting me the one o ordered... the one y..."
Michael L.
Love it
Purchased item
SaunaPro®
"I waited a while for it to be delivered. Very..."
Eian C.
Great product
Purchased item
Pod Ice Bath
"Love my new cold plunge works great. I ordere..."
Devin H.
Took way too long to arrive. Ordered as a gift, but I literally had to buy a different sauna from another company because this took a month longer to arrive
Purchased item
SaunaPro®
"Did not arrive on time. Zipper gets snagged o..."
Steven L.
Took over a month to receive my sauna.
But it works great and I use it daily
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Showed up right away and works great"
Kelly L.
N/A
Purchased item
SaunaPro®
"N/A"
Jeanie C.
Shipping took almost a month.
Purchased item
SaunaPro®
"Shipping was slow to say the least. Product i..."
Steven D.
Long delivery time.
Purchased item
SaunaPro®
"Love the heat. I don’t sweat much, normally,..."
Josh S.
It to almost a month to receive and CS repeatedly told me it shipped!
Purchased item
SaunaPro®
"Sauna is awesome. Chair broke on second use...."
John H.
Shopping was fine. Shipping was slow. Product quality has been bad.
Purchased item
SaunaPro®
"Chair already broken after less than two week..."
Jason H.
Horrible
Purchased item
SaunaPro®
"Customer service is horrible and non-existent..."
Matthew R.
Read my review
Purchased item
SaunaPro®
"Disappointed. Functionally works and is a go..."
Van L.
Great product
Purchased item
SaunaPro®
"It was what I expected to work."
Phil W.
Mislabeled website, lack of customer service. Horrible shipping times, took 4 weeks to arrive and it was not what I ordered.
Purchased item
SaunaPro®
"You sold me a compact suana labeled as a regu..."
Azael M.
Bad customer service
Purchased item
SaunaPro®
"I ordered the sauna pro and got the travel si..."
Wayne C.
Good
Purchased item
SaunaPro®
"I got nervous when it was delayed shipping bu..."
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