nurecover Store review | Loox

nurecover store reviewsSee product reviews

Robert S.
I just filled out this exact thing saying how bad it was, if you are reading this as someone interested in their product, don't do it. Buy from a different company
SaunaPro®
Purchased item
SaunaPro®
"Ordered the sauna with you guys saying it wou..."
Richard D.
Everything came as expected, well except no thermometer.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"So far liking everything It’s a little small..."
Dustin L.
I never got half the products
Elite Bundle - SaunaPro + Plunge + Chiller
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"I never got my sauna or heating element!"
Robin M.
Bad service, bad information
Sauna®
Purchased item
Sauna®
"Well the sauna is fine, but your support staf..."
Lauren S.
The product is garbage and their customer service is non-existent. Run as fast as you can away from this company.
SaunaPro®
Purchased item
SaunaPro®
"I received a faulty product. It was not at al..."
Thomas K.
Not a quality product for the money.
SaunaPro®
Purchased item
SaunaPro®
"The chair would maybe fit a toddler! There'd..."
Karl L.
You practice fraud!¡
SaunaPro®
Purchased item
SaunaPro®
"Send the correct unit and quit scamming consu..."
Clayton H.
I was very disappointed that I waited so long for my product and it was not what I paid for or ordered. It is very unlikely I will ever order from nurecover again.
SaunaPro®
Purchased item
SaunaPro®
"I ordered the sauna pro and got a totally dif..."
Cody S.
My sauna order was delayed by over a month. I would have anticipated some contact with a free throw in to make up for the inconvenience. Also when I received my sauna I was under the impression that i would be able to stand in it. The dimensions are written but they don’t match a single picture. I really do enjoy the sauna.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Instructions for cleaning were not included."
Joe D.
It took much longer to receive the order.
SaunaPro®
Purchased item
SaunaPro®
"Sauna Pro is amazing. Better than I could've..."
Shelby D.
.
SaunaPro®
Purchased item
SaunaPro®
"I received the size that I did not order. Lit..."
Barrett H.
Delivery took forever (2 months) and Nurecover said they were looking into it. It took so long, I asked to cancel my order and that is the only email they did not respond to. However, the following week, stuff started arriving at my house. Assembly guidance was needed, but they were very helpful.
SaunaPro®
Purchased item
SaunaPro®
"It took like two months to arrive and the ass..."
Matthew C.
Took a very long time to receive my product but worth the wait
SaunaPro®
Purchased item
SaunaPro®
"Love this sauna. Simple set up and it heats q..."
Nelson M.
Professional customer service
Pod Ice Bath
Purchased item
Pod Ice Bath
"Incredible product, I’ll definitely invest in..."
Jason D.
Abysmal customer service and choice of shipping partner. Only received automated responses and tracking never updated.
SaunaPro®
Purchased item
SaunaPro®
"While the sauna itself is nice and gets good..."
Troy H.
Long wait for shipping.
SaunaPro®
Purchased item
SaunaPro®
"Took a month to arrive and doesn’t reach 185..."
Heidi T.
.
SaunaPro®
Purchased item
SaunaPro®
"The cover does not fit on the frame good"
Manuel O.
It’s a great at home sauna
Purchased item
SaunaPro Tent
"This sauna truly is a great at home muse. My..."
Lori C.
Unfortunate the product doesn't work.
Sauna®
Purchased item
Sauna®
"It doesn't work- heats for a minute and stops..."
Caren V.
They are happy to take your money but will not resolve issues
SaunaPro®
Purchased item
SaunaPro®
"Did not receive what I ordered. Customer serv..."
Sarah O.
I use my steam shower (though to be fair the chair isn’t very comfortable for a larger person) and am looking forward to summer when I can use my ice bath on the deck!
Ice Bricks - 3 Pack
Purchased item
Ice Bricks - 3 Pack
"Awesome bricks! I haven’t been able to fill a..."
Kevin R.
Could not have been a more disappointing experience. Every step of this ordeal has been nothing short of excruciating. Down to sending me a sauna that 100% was not the sauna I ordered. You are all criminals an should be ashamed of yourselves.
SaunaPro®
Purchased item
SaunaPro®
"Send me the return shipping label please."
Brad K.
Shipping took over a month, didn’t get what I ordered. Like the product i did get but it’s not what I ordered.
SaunaPro®
Purchased item
SaunaPro®
"Shipping took over a month, got a sauna go in..."
Tricia L.
Trash. Disputing the charge and contacting the BBB. Never got my items
SaunaPro®
Purchased item
SaunaPro®
"TRASH NEVER CAME, THEY DONT RESPOND"
Robert E.
Poor
SaunaPro®
Purchased item
SaunaPro®
"This product has been overall disappointing...."
Joey T.
The Red light was cheap, the heater was hard to place lower on pole. And the heat doesn’t really get my legs. Also, the chair is too low.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Glad i got it, because without it, it just fe..."
Jason T.
The ads pose as the company is out of the United States, but they get the product from China. It took over six weeks to get my product when I needed it within two weeks.
SaunaPro®
Purchased item
SaunaPro®
"The website said 3-4 days until I receive my..."
Kevin K.
In previous comment
SaunaPro®
Purchased item
SaunaPro®
"1st pic is what I ordered, but the next 2 are..."
Garett C.
I explained that I did not get what I ordered. Instead of make it right, I keep getting excuses. When it is plain as day that I bought this product under false pretenses.
SaunaPro®
Purchased item
SaunaPro®
"When selling the product, do not use false ad..."
Carver D.
Product broke the first day. Don’t buy!!
SaunaPro®
Purchased item
SaunaPro®
"The heater stopped working the first day. The..."
Dennis M.
From price point, setup and use. So far, so good. Thanks again.
SaunaPro®
Purchased item
SaunaPro®
"Have really enjoyed how well it works and muc..."
Richard L.
Well, we took 3 to 4 weeks to receive my product but once I received it, it was well worth it works. Great couldn’t be happier.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"It works like it’s supposed to good product"
Stephen E.
See previous review.
SaunaPro®
Purchased item
SaunaPro®
"Dealing with this company was interesting. Th..."
Charles D.
Received the smaller one instead of the larger one I ordered, and it took forever to ship
SaunaPro®
Purchased item
SaunaPro®
"I really like the it, but I was sent the wron..."
Bill A.
Customer service sucks, shipping times suck, bait and switch with products.
SaunaPro®
Purchased item
SaunaPro®
"Took 6 weeks to arrive, when you said ships 3..."
Megan E.
I would invest in a customer service call center. If anyone else has the issues I had then the emails were a joke and nothing but a run around process. Your were quick to take my money but slow to deliver the item and then the heater was broke.
Sauna®
Purchased item
Sauna®
"The order process was easy, then delivery was..."
Robert H.
Shipping is horrible. It took a month from the time I ordered to finally getting to me. Also when I reached out to customer service that was bad as well. Response is not timely and it seems it’s just by email.
SaunaPro®
Purchased item
SaunaPro®
"It just wasn’t for me. I’m more an infrared s..."
Bryce S.
Took forever and came broken
SaunaPro®
Purchased item
SaunaPro®
"Zipper is broken"
Reginald E.
the challenge was that it took over a month to receive the sauna, which initially had a negative impact on my experience.
SaunaPro®
Purchased item
SaunaPro®
"When I first open the box and assembled the u..."
Scott M.
Saunas is ok. Service isn’t great.
Red Light For Sauna
Purchased item
Red Light For Sauna
"Wrong product sent. Received blue LED light i..."
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