Brandon S.
So I guess we cannot return any products! I understand why now!
Purchased item
SaunaPro®
"1.So it is to small i cannot even stand up in..."
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Chauntel M.
Customer service and shipping need significant improvement
Purchased item
SaunaPro®
"The overall products is great. The only reaso..."
Dave C.
Most frustrating company i have ever dealt with. EVER
Purchased item
SaunaPro®
"got the wrong order now im fighting with your..."
Karli B.
Shipping was a pain, it came three weeks after it was supposed to and my shipping tracking numbers never worked.
Purchased item
SaunaPro®
"While shipping was a complete nightmare, the..."
Cole A.
Shipping took almost a month before I received it.
Purchased item
SaunaPro®
"I love the product. Only issue I had was I wa..."
Mike R.
Shipping was terrible
Purchased item
SaunaPro®
"Set up was good,
Performs well, the only crit..."
Marc W.
See previous comment
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Ridiculous delivery timing and your instructi..."
Brent P.
Shipping was delayed but good communication throughout process
Purchased item
Sauna®
"The sauna has been amazing. I use it 4 times..."
Randy M.
Delivery time was falsely stated, I had to wait a month plus infrared light do not work and have not got a response back about it. So I decided to order a placement as an additional cost to me.
Purchased item
SaunaPro®
"Although it took over a month to receive, the..."
Shawn R.
The automated shipping notification system sucks
Purchased item
SaunaPro®
"Ordering was a simple task, almost zero effor..."
Gary R.
Impossible to get customer service
Purchased item
SaunaPro®
"Shipping extremely slow, poor customer servic..."
Sam J.
Late
Purchased item
SaunaPro®
"Late"
Angelo R.
Horrible
Purchased item
SaunaPro®
"You can start by not taking days to respond t..."
Alan W.
Customer service is awful. The product was not what I ordered. Got a bait and switch. Still missing parts and items. Possibly the biggest scam on the internet and the worst company.
Purchased item
SaunaPro®
"I bought what you showed on the site and was..."
George V.
See previous comments
Purchased item
SaunaPro®
"Waited nearly two months to receive the sauna..."
Dan S.
To much to say
Purchased item
Sauna®
"Ordered the sauna and said it would arrive wi..."
Jennifer G.
Liars
Purchased item
SaunaPro®
"Never received my refund for it taking litera..."
Noel G.
Customer service was good. Other than that the product isn't what I expected
Purchased item
SaunaPro®
"I recieved the sauna go instead of the pro al..."
Richard F.
Deliver took to long
Purchased item
SaunaPro®
"I love it but it doesn’t get to 180 degrees l..."
Jon C.
It took a very long time for me to get my nurecover.
Purchased item
SaunaPro®
"The sauna works really well. I have been usi..."
Robert H.
The lights did not work.
Purchased item
SaunaPro®
"The lights did not work and I have not been a..."
Elizabeth V.
Terrible customer service
Purchased item
SaunaPro®
"Provide the product we actually purchase."
John L.
.
Purchased item
Sauna®
"Once I finally got the sauna it’s great. I am..."
Giles W.
Everything top to bottom is horrible with you guys.
Purchased item
SaunaPro®
"Customer service is shit. Shipping took 26 d..."
Jamie W.
Poor communication. Delivery dates were moved with no explanation.
Purchased item
SaunaPro®
"I sent it back without opening."
Eric B.
Slow to respond, you have to “talk” to a bot first, generic answers. Seems impersonal
Purchased item
SaunaPro®
"The pics in the advertisements show a much ta..."
Paul G.
Customer service vague and not helpful
Purchased item
SaunaPro®
"Was supposed to get all these extras and noth..."
Joseph G.
Awful experience
Purchased item
Sauna®
"Although the customer service is awful they d..."
Kathrine P.
As previously stated
Purchased item
SaunaPro®
"The product is ok, the red light therapy is n..."
Joseph P.
My order was lost
Purchased item
SaunaPro®
"Works great and only takes up minimal space."
Matthew M.
Thank you. Highly recommend!
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Great Product"
Curt H.
Everything
Purchased item
SaunaPro®
"Your virtual responses when sending an E-mail..."
Michael P.
Shipping took much longer than promised
Purchased item
SaunaPro®
"Good quality product for the price."
Brent B.
Scam. don't buy from them.
Nurecover alleges that when your order leaves a factory in China, that it was shipped from Ontario Canada. Its bullshit.
Purchased item
SaunaPro®
"This group is a scam. the LED lights are no..."
Randy W.
Shipping was bad and talking to a person no way to do that takes them forever to get back with you
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Works good but kinda thin"
Jacob S.
Worst experience ever!!!
Purchased item
SaunaPro®
"Ordered sauna and ice bath. Took over a month..."
Ryan R.
Long delivery time and little.communication in status , but customer service was very good to work with
Purchased item
SaunaPro®
"Enjoying it"
Ron T. N.
Loving both my Sauna and Cold tub..Customer service has always responded in a timely fashion..Def would purchase additional products in the future!
Purchased item
ThermaCore
"Loving my Dry Heat Red Light Sauna!!! Use it..."
Matthew S.
Delivery says 3-5 days US. It took a month to get mine.
Purchased item
SaunaPro®
"The sauna was the “dimension” listed in adver..."
Robert S.
I just filled out this exact thing saying how bad it was, if you are reading this as someone interested in their product, don't do it. Buy from a different company
Purchased item
SaunaPro®
"Ordered the sauna with you guys saying it wou..."
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