nurecover store reviewsSee product reviews

You can't get an actual person to help when you need one.

Very easy to research the product

The product has been in use for 3-4 weeks now and has been great! The shipping took longer than expected and I was eager to get it, otherwise it was a good experience.

I love it. I use it after every workout

Lie on advertising, then when you say something it's oh it's designed to be more compact. That is false advertising.

Shipping took a full month

After purchasing sauna took quite some time to receive order.

Misleading and cheap

It took to long to get it delivered and I’m getting sale price ads for 200.00 less then what I paid for it. But I feel the benefits of the heat

I have not received any customer service. Please contact me Ed Voss 217.369.3281

Came within a reasonable time frame and was easy to assemble for use

Feel as if I’m talking to deaf ears. Everytime I make contact, I get a generic follow up email not even trying to help me. This will probably end the same way as well.

Light broke after one use

Easy to purchase. Easy to set up. Easy to use.

Horrible worst customer service ever

Worst customer support I've ever dealt with

Sent me the wrong Sauna and it took 5 weeks instead of 7 to 10 business days

Received the wrong item. Have not had a chance to reach out to customer service to try and correct this yet. Additionally it took several weeks past the date that I was told it would arrive to finally get here. Very disappointed.

Took over a month to receive sauna while being bombarded on accessories after I purchase it u offer half off and the ad I saw offered a kit with it I had to email and ask for it but to ur credit u did ship me it

It was OK. It was easy to assemble. the Red light does not seem to work very well.

No

Website seems to be outdated as the Sauna Pro has been shrunk down to 4ft 10in and no longer accommodates people almost 6ft.

Shipping took a little long, but that okay. The product is great and I am happy.

Shipping took a long time, over a month i believe

Customer service is zero help. My questions were never answered, and problems were not resolved.

👍

Took to long to ship the sauna. Kept telling me it was on the way when it was sitting in a delivery warehouse.

I have already shares my thoughts several times, all I was looking for was a complete Sauna!!

Ordered the SaunaPro and received a MUCH smaller unit. Was told that you don't offer the larger unit and they have to update the website. Was offered a $40 credit to keep the smaller unit. I agreed but never received the credit. I will never purchase another item from you.

Scam

Absolutely horrible customer service.

The pictures must be outdated or something because I'm being told only 1 size sauna exists yet I see other saunas advertised

The worst’s company i have ever delt with in my life!!! Very dishonest and lies after lies.

Delivery was weeks late

Good product but delayed shipping and an inaccurate description of items that arrived

Took about 2 weeks longer to get but otherwise not bad

The shopping went very well. The sauna is good quality. I still need to reduced the off gas though in the “seasoning” process. I hope it gets un noticeable. It’s not as easy as I hoped to off gas . I ran it a hour and it helped. It’s reads 185 but I need a thermometer to be more sure. It was a good shopping experience but I’m in this off gas loop at the moment. Easy to set up. Is shorter than appears in advertising. I haven’t used it yet. So technically the shopping was easy the delivery was good.

Besides the missing items I’m happy !

Great product! Took a very long time to arrive.

Still waiting on refund after products not delivered