nurecover Store review | Loox

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Jack L.
You can't get an actual person to help when you need one.
SaunaPro®
Purchased item
SaunaPro®
"Love the sauna! However, WORST customer servi..."
Rich K.
Very easy to research the product
SaunaPro®
Purchased item
SaunaPro®
"The results have been very nice."
Tim D.
The product has been in use for 3-4 weeks now and has been great! The shipping took longer than expected and I was eager to get it, otherwise it was a good experience.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"The shipping took longer than expected and I..."
Steve S.
I love it. I use it after every workout
SaunaPro®
Purchased item
SaunaPro®
"Love it so far. 2 weeks of use at least 4 tim..."
Dustin H.
Lie on advertising, then when you say something it's oh it's designed to be more compact. That is false advertising.
SaunaPro®
Purchased item
SaunaPro®
"The unit is not a advertised. It is only abo..."
Jennifer E.
Shipping took a full month
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Nice"
Wesley S.
After purchasing sauna took quite some time to receive order.
SaunaPro®
Purchased item
SaunaPro®
"Product quality checks. I received my sauna w..."
Robert M.
Misleading and cheap
SaunaPro®
Purchased item
SaunaPro®
"Shipping time is ridiculous. All pictures sho..."
Michael S.
It took to long to get it delivered and I’m getting sale price ads for 200.00 less then what I paid for it. But I feel the benefits of the heat
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Love it"
Ed V.
I have not received any customer service. Please contact me Ed Voss 217.369.3281
SaunaPro®
Purchased item
SaunaPro®
"I have been asking Adam how to return the spa..."
Timothy V.
Came within a reasonable time frame and was easy to assemble for use
SaunaPro®
Purchased item
SaunaPro®
"Works has advertised - heats to temperature q..."
Alec G.
Feel as if I’m talking to deaf ears. Everytime I make contact, I get a generic follow up email not even trying to help me. This will probably end the same way as well.
SaunaPro®
Purchased item
SaunaPro®
"Horrible customer service. Will ignore your e..."
Adam N.
Light broke after one use
SaunaPro®
Purchased item
SaunaPro®
"Heater works very well but cover and zipper a..."
Scott S.
Easy to purchase. Easy to set up. Easy to use.
Sauna®
Purchased item
Sauna®
"Have to love the internet most everyone compl..."
Stephen A.
Horrible worst customer service ever
SaunaPro®
Purchased item
SaunaPro®
"Worst experience ever. On the website it says..."
Michael R.
Worst customer support I've ever dealt with
SaunaPro®
Purchased item
SaunaPro®
"After the worst Customer Care customer suppor..."
David B.
Sent me the wrong Sauna and it took 5 weeks instead of 7 to 10 business days
SaunaPro®
Purchased item
SaunaPro®
"You sent me the wrong one. I didn't get the..."
Abbie T.
Received the wrong item. Have not had a chance to reach out to customer service to try and correct this yet. Additionally it took several weeks past the date that I was told it would arrive to finally get here. Very disappointed.
SaunaPro®
Purchased item
SaunaPro®
"I never received the correct item. I receiv..."
James D.
Took over a month to receive sauna while being bombarded on accessories after I purchase it u offer half off and the ad I saw offered a kit with it I had to email and ask for it but to ur credit u did ship me it
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Fit is good Ang quality"
Edward R.
It was OK. It was easy to assemble. the Red light does not seem to work very well.
SaunaPro®
Purchased item
SaunaPro®
"I'm not sure if the temperature is actually g..."
Carla G.
No
SaunaPro®
Purchased item
SaunaPro®
"Your customer service is a disgrace. Your shi..."
Chris R.
Website seems to be outdated as the Sauna Pro has been shrunk down to 4ft 10in and no longer accommodates people almost 6ft.
Elite Bundle - SaunaPro + Plunge + Chiller
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller
"I ordered the Elite Bundle Sauna Pro + Plunge..."
Augustus J.
Shipping took a little long, but that okay. The product is great and I am happy.
SaunaPro®
Purchased item
SaunaPro®
"The sauna is great and heats up quickly. I wi..."
Amy Z.
Shipping took a long time, over a month i believe
SaunaPro®
Purchased item
SaunaPro®
"Other than it took a long time to get , I am..."
James M.
Customer service is zero help. My questions were never answered, and problems were not resolved.
SaunaPro®
Purchased item
SaunaPro®
"I never received a Sauna Pro. I received a Tr..."
Carl M.
👍
SaunaPro®
Purchased item
SaunaPro®
"👍"
Robin M.
Took to long to ship the sauna. Kept telling me it was on the way when it was sitting in a delivery warehouse.
SaunaPro®
Purchased item
SaunaPro®
"The sauna works just fine. The issue I have i..."
Charles B.
I have already shares my thoughts several times, all I was looking for was a complete Sauna!!
SaunaPro®
Purchased item
SaunaPro®
"This will be my 14th email to find out if ano..."
Tom T.
Ordered the SaunaPro and received a MUCH smaller unit. Was told that you don't offer the larger unit and they have to update the website. Was offered a $40 credit to keep the smaller unit. I agreed but never received the credit. I will never purchase another item from you.
SaunaPro®
Purchased item
SaunaPro®
"Purchased the SaunaPro and and received the s..."
Bryce L.
Scam
SaunaPro®
Purchased item
SaunaPro®
"Ship me the right stuff. Ordered from yall ev..."
Sharon E.
Absolutely horrible customer service.
SaunaPro®
Purchased item
SaunaPro®
"I sent this back without opening it. I was s..."
Eric C.
The pictures must be outdated or something because I'm being told only 1 size sauna exists yet I see other saunas advertised
SaunaPro®
Purchased item
SaunaPro®
"I feel deceived about the purchase I made. I..."
Thomas M.
The worst’s company i have ever delt with in my life!!! Very dishonest and lies after lies.
SaunaPro®
Purchased item
SaunaPro®
"Don’t purchase anything from these crooks .Th..."
Keishon M.
Delivery was weeks late
SaunaPro®
Purchased item
SaunaPro®
"Difficult to put together"
Noah B.
Good product but delayed shipping and an inaccurate description of items that arrived
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Used the sauna without the at for the first c..."
Brandon B.
Took about 2 weeks longer to get but otherwise not bad
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Gives a soft footing"
Kim Nelson/serv N.
The shopping went very well. The sauna is good quality. I still need to reduced the off gas though in the “seasoning” process. I hope it gets un noticeable. It’s not as easy as I hoped to off gas . I ran it a hour and it helped. It’s reads 185 but I need a thermometer to be more sure. It was a good shopping experience but I’m in this off gas loop at the moment. Easy to set up. Is shorter than appears in advertising. I haven’t used it yet. So technically the shopping was easy the delivery was good.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"The floor mat came in a timely way and was in..."
Jack R.
Besides the missing items I’m happy !
SaunaPro®
Purchased item
SaunaPro®
"I was missing the mat and thermometer, but be..."
Bonnie R.
Great product! Took a very long time to arrive.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"I love the red light sauna. It works great. M..."
Chaz G.
Still waiting on refund after products not delivered
Pod Ice Bath
Purchased item
Pod Ice Bath
"No delivery of products after long wait times..."
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