nurecover Store review | Loox

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Ryan H.
I still have not received my sauna. After spending my own time on the phone with fed ex for at least 2 hours trying to find out where the damn sauna is. Every email says that this issue has been escalated. I don’t care who gets escalated too there is still no answers!!! Very very disappointed with all of the “customer service “ nurecover offers and has if I could give 0 stars I would
Pod Ice Bath
Purchased item
Pod Ice Bath
"I want the rest of my damn order!!!! This is..."
Bruce G.
Take the chance ! These guys are legit, promise ! I'm not being paid to say this either just a regular factory worker from Iowa !
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I was spending $70 a month going to Hotworx..."
Anna R.
Missing parts
Pod Ice Bath
Purchased item
Pod Ice Bath
"I didn’t get your plugs for the two drainage..."
Kevin O.
Good overall experience
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Great product, easy to set up and use."
Frank P.
Where is my refund I was promised
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I was promised a refund. Where is it?"
Dawn H.
Fast friendly assistance
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"We love the product"
Carina G.
Doesn’t get hot enough. Would love to return it.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Doesn’t get hot enough. Would love to return..."
Ryan H.
I love it
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I love it"
Rodney G.
It was okay
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"It does what it supposed to."
John D.
Package was stolen
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"It’s not your fault but my package was stolen..."
Ian S.
Shipping took a bit longer than what was stated, but other than that, all good.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"The sauna was easy to set up and instructions..."
Anthony R.
If I can't use it why would I give you a love it.
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"My heating element doesn't even work, and I'v..."
Gary C.
Very positive experience
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Wonderful sauna. Easy to quickly set up and e..."
Scottie K.
They owe me $80 for the ICE BATH POD I still don't have.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I like the sauna and I would have rated it hi..."
Brian M.
You guys delivered it way before you said it was gonna be delivered. You got it almost a week before which was great.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I've done ice plunges before but I had never..."
Stephen M.
I didn’t receive the free gifts I was told I would get
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I really love it and my blood pressure has dr..."
James M.
It's great. I feel the difference using every day versus before. My skin feels clean and healthy. I feel invigorated.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"It's great. I've been using it every day sinc..."
Ryan M.
It was great, although all of the "extras" after I ordered was a little obnoxious. Also, I keep getting emails to purchase the product even though I've already purchased it?
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Easy to set up, stays nice and hot!"
Floyd S.
Excellent
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I very to friends a 3 of them purchased. one"
Tony H.
Nice experience fast delivery
SaunaPro® Water-Absorbent Floor Mat
Purchased item
SaunaPro® Water-Absorbent Floor Mat
"Nice quality well built"
Joshua G.
Easy and prompt
Sauna® 185°F At-Home Sauna
Purchased item
Sauna® 185°F At-Home Sauna
"I really love the sauna, I would only change..."
Christine A.
Don’t answer emails…lifetime warranty purchased but Cust Serv terrible
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Was promised free items…never received…no ans..."
Heidi D.
Read your emails and answer. Your customers
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Sent me the old model. Sent them at least te..."
Robert N.
Good
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Works great"
Konrad A.
terrible no response from customer service they did not ship my complete order when i refused and tried to cancel they won’t refund my money. I have two orders one a sauna which i have no issues with l, the 2nd order Intried to cancel they did not ship the whole order and I refused delivery. The chiller was returned and they won’t refund my money terrible company, terrible service, they don’t respond and at one point they blocked me from emailing them.
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"horrible customer service I placed two orders..."
Michelle P.
It’s a bit challenging to get in touch with a live person but I figured it out and all is well.
Sauna® 185°F At-Home Sauna
Purchased item
Sauna® 185°F At-Home Sauna
"Love this. I haven’t taken the temperature to..."
Zebulun W.
If I would have received the correct one I ordered I would have given more stars
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I do like how the Sauna Functions. I ordered..."
Brendan L.
Great producr
Elite Bundle - SaunaPro + Plunge + Chiller (Worth $2500)
Purchased item
Elite Bundle - SaunaPro + Plunge + Chiller (Worth $2500)
"Sauna very nice easy to put together and work..."
Bryan A.
Great company that makes awesome affordable products that you can use at home.
nurecover Chiller - SubZero Water Chiller
Purchased item
nurecover Chiller - SubZero Water Chiller
"Works very well. Keeps the water cold. I love..."
Christopher N.
Price was good, sauna came fast and undamaged.
Sauna® 185°F At-Home Sauna
Purchased item
Sauna® 185°F At-Home Sauna
"The Good: Sturdy and easy to setup. it heat..."
Albert S.
Never received all items purchased.
SaunaPro® Red-Light Therapy Sauna
Purchased item
SaunaPro® Red-Light Therapy Sauna
"By sending everything that was suppose to com..."
Steven K.
Would rather pay more and receive a quality product.
Water & Heatproof Wrist Timer
Purchased item
Water & Heatproof Wrist Timer
"Not wearing it because it is the second one t..."
Charles C.
No answers to emails or calls
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I did not receive the 4 extra gifts."
Brandon G.
No response to emails concerning my order
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"I received my order, but the heater isn't hea..."
Mitch D.
Ok
SaunaPro® Red-Light Therapy Sauna
Purchased item
SaunaPro® Red-Light Therapy Sauna
"It's ok"
Aaron B.
Poor quality product
SaunaPro® Red-Light Therapy Sauna
Purchased item
SaunaPro® Red-Light Therapy Sauna
"I am very disappointed in the performance of..."
Vanessa A.
Products never came and customer service is terrible.
SaunaPro®
Purchased item
SaunaPro®
"I paid for this order in April, it is now Jul..."
Cesar M.
It seems like a scam, it did do what was advertised
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
Purchased item
SaunaPro® The World's First Clinical-Grade At-Home Red-Light Sauna
"Is too small, it doesn’t reach the temperatur..."
Ray H.
Not customer friendly. Does not back the product defect
Sauna® 185°F At-Home Sauna
Purchased item
Sauna® 185°F At-Home Sauna
"I received the sauna and after putting it tog..."
Darren W.
Shipping nightmare and product arrived with a heater that doesn't turn on.
SaunaPro®
Purchased item
SaunaPro®
"I already sent video evidence in that the hea..."
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