Cape Diablo store reviewsSee product reviews

Website was easy to use. Loved the items

A lot to choose from. Excellent design.

It arrived on time

Delivered on what they said.

Nothing

I did not receive the band until two months after purchase. While the customer service representative was polite, i needed to track down the fact that they mislabeled the item and it was never delivered to me, even though it said it was.

Ordering was simple. The packaging exceeded expectations. The shipping was slow. Ordered three for a Southwest vacation, but alas, they arrived three weeks too late.

As I mentioned, there was no way to get a return label or an exchange process on the website.

I’ve ordered twice and now have 4 watch bands. Easy to order and the are as gorgeous in real life as they are on your website.

I didn’t realise I would be waiting such a long time for my parcel to arrive.

I didn’t realize I’d ordered a bracelet. I didn’t even want it.

There is absolutely no customer service!

Sad very sad and

Easy fast shipping. No problems on my end.

Easy to order.

A little slow in delivery and it made me anxious because I had not done business with you before and have been scammed before but when it came it was packed nicely and the bands are beautiful.

I sent an email stating I need to exchange the Apple Watch band for a SMALL. The largest way too big. And I also want to return the oceanic bracelet be cause it’s green & does not look like turquoise.

I ordered the wrong size bands and the customer service representatives responded quickly and were very helpful with getting me the correct size. I would definitely order bands again in the future.

I provided my exact Apple Watch model, case size, and custom wrist measurements (with photos) before ordering, but the bands still arrived too large and the connectors did not fit my watch properly. Customer service repeatedly asked for more measurements and gave conflicting explanations about compatibility instead of issuing a refund. Beautiful designs, but very disappointing experience overall.

The bracelet took time but what I found it's the stone size is really small as expected... I was expecting something at least of 1 inch but it was smaller. Not sure if I will repeat other purchase

It is too small even though I measured my wrist. I tried many times to contact and so that could send back and receive the next size up. I was asked to view a video to see how to put on my wrist in which I did. I was then asked to send a picture with it on my wrist and said they could see it was too small. then i was told that I could send 70 some dollars, keep the small bands and they would send thenext side. I replied that i needed a mailing label to send them back so i can get replacement

Easy to navigate through items; item was clearly described & shown; easy to order.

Great service. Had a little mix up with shipping, which they quickly corrected.

Great.

I was not given the help I asked for when I emailed to ask how I could return it since it does not fit my watch.

The service is super

Helpful customer service, good suggestion when I found them too small

So easy to order and was kept up to date on delivery.

Staff answered my questions In timely manner

Excellent customer service. Initial order was too big on my wrist; received smaller size with no hassles. Thank you!

Until I bought the platinum demure band I was very satisfied. I need to remove it from watch face and can’t get it to budge.

Perfect!

You were very helpful with getting my band exchanged.

Everything was fine, just problems with the product.

okay

Good experience

N/A

Came in normal time

Easy. Beautiful products.

Very easy. I do have a bracelet that I ordered for my daughter that I want to return and exchange for another. Hope that is an easy process also?