My wrist measured at the top of the small range, but when my watchbands came, they were a little tight, one moreso than the other. I emailed Anna in customer service and she couldn't have been more helpful....so polite, caring, and prompt. She wanted me to be completely satisfied with their product. She asked for my exact wrist measurements, and pictures. We exhanged that info and I ended up with 2 wonderful bands that fit perfectly and get lots of compliments. I love both of them, and will ...