Patricia B.
Easy to shop, great service and great products.
Purchased item
Custom Pet Portrait Mug
"Always great quality products."
West & Willow store reviewsSee product reviews
Jocelyn H.
Great!
Purchased item
Custom Pet Portrait Mug
"We love your custom mugs!"
Carlos T.
Amazing experience
Purchased item
Custom One Pet Portrait
"The portrait of my dog exceeded my expectatio..."
Catherine K.
Responsive and contacted. E about image quality so I would be satisfied
Purchased item
Custom One Pet Portrait
"Lovely products to chose from"
Sarah J.
Looks just like our sweet boy!
Purchased item
Custom Pet Portrait Mug
"We love our mug of Charlie! 💙"
Tes D.
My order was filled and delivered quickly!
Purchased item
Custom One Pet Portrait
"Beautiful art work!"
Diana S.
Got it quickly and it’s so cute!
My friend will love it!
Purchased item
Custom Desktop Two Pet Portrait
"So cute! Love it!"
Ken S.
Great shopping experience and really great service when I needed to confirm something about my order.
Purchased item
Custom Pet Portrait Mug
"Perfect addition to the wall art we have. All..."
Yvonne D.
Was worried I wasn’t going to receive my order. Did take longer than expected but overall I was very pleased and will purchase from here again.
Purchased item
Custom Desktop One Pet Portrait
"Was gifted to a neighbor who gifted us her do..."
Adriana M.
Fast communication
Purchased item
Custom Desktop One Pet Portrait
"Nice work"
Tammy S.
Easy to navigate how to place an order, and an awesome customer experience.
Purchased item
Custom Embroidered Pet Crewneck
"My son loved his sweatshirt with his cat on i..."
Laura E.
Terrible customer services.
Purchased item
Custom Three Pet Portrait
"I never received my order! Your customer serv..."
Susan B.
Ordering was effortless (picking the right picture is the hardest part). Quality is on point and delivery was reasonable.
Purchased item
Custom One Pet Portrait
"I absolutely appreciate the quality of the pr..."
Jessica A.
No thanks.
Purchased item
Custom Embroidered Pet Hoodie
"Got to us quickly and the likeness is good! G..."
Susan C.
Great product/value.
Purchased item
Custom Desktop One Pet Portrait
"My most recent purchase was for a friend who..."
Jennifer K.
Overall has been a hassle.
Purchased item
Checkout+
"My picture arrived with a broken bullseye in..."
Eva D.
Easy
Purchased item
Custom Desktop One Pet Portrait
"Lovely! Slightly overpriced. But friend was h..."
Heather G.
Easy to send in everything and the pictures are always so great
Purchased item
Custom Desktop Two Pet Portrait
"I love the frame and it came quickly. Howeve..."
Seth T.
Great company would use again.
Purchased item
Throw Pillow
"Mail service never delivered my full order bu..."
Kamryn U.
never again.
Purchased item
Custom Two Pet Portrait
"well it took 7 weeks to arrived when it quote..."
Hillary S.
Amazing - best customer service and even better product.
Purchased item
Custom One Pet Portrait
"We received our first portrait and something..."
Thereysa T.
Just had a couple of issues with my order is all.
Purchased item
Custom Pet Face Pajama Short Sleeve Shirt
"This was SOOOOOOOO soft, I got matching pants..."
Danita C.
I received excellent service.
Purchased item
Custom One Pet Portrait
"Loved the finished product! Thank you!"
Sarah W.
Awesome online experience.
10 out of 10.
Purchased item
Custom Embroidered Pet Hoodie
"I appreciate all the hardwork with their staf..."
Kathleen C.
Easy to navigate to select the styles. Great end product.
Purchased item
Custom One Pet Portrait
"Great quality product & excellent customer se..."
Gloria V.
Super easy to create
Purchased item
Custom One Pet Portrait
"Love how you captured my dog's look perfectly..."
Jordan N.
Items are from China, take weeks and months to recieve and are terrible quality. Would not recommend when trying to create memories of pets.
Purchased item
Custom Engraved Pet Portrait Necklace
"The order took weeks to recieve, communicatio..."
Jill O.
Website was easy to use!
Purchased item
Custom Pet Portrait Mug
"We had received a picture of our dog Lucy as..."
Eileen V.
Great customer service I highly recommend this company
Purchased item
Custom Two Pet Portrait
"I am so happy with this print! It came out a..."
Brittany C.
The second shipping was quick to replace the damaged image… however it came damaged again but we made do.
Purchased item
Custom One Pet Portrait
"I ordered the print and it came in the time t..."
David M.
No
Purchased item
Custom One Pet Portrait
"It was a birthday gift for a friend."
Renate R.
Easy process and great product!
Purchased item
Custom Pet Portrait Phone Cases
"It’s a really great product! Well made, love..."
Amy K.
Impossible to get a timely response from a human
Purchased item
Custom One Pet Portrait
"THREE prints of exactly the same WRONG pictur..."
Jason H.
Great
Purchased item
Custom One Pet Portrait
"Made my girlfriend cry. She loved it."
Amanda B.
No response to emails. I don't like the photo and would love to have it replace but no one answers my emails.
Purchased item
Custom One Pet Portrait
"I have been emailing trying to get a response..."
Virginia L.
Thank you for helping me edit the picture.
I expected to have to pay for the return/exchange. Instead, you edited the photo and sent me another portrait with no questions asked. The picture was just what I wanted.
Purchased item
Custom Two Pet Portrait
"Excellent customer service
Beautiful picture..."
Amanda K.
No
Purchased item
Custom One Pet Portrait
"I ordered the wrong product and they wouldn’t..."
Deirdre W.
nope
Purchased item
West & Willow Gift Card
"Prompt service; great product."
Justin E.
I had to chase up my digital prints which was odd. Quality and cost of the frames this time around weren’t worth the purchase.
Purchased item
Custom One Pet Portrait
"Bought these years ago for our last dog and l..."
Karyn S.
Customer service was great
Purchased item
Custom One Pet Portrait
"Absolutely love my new portraits! The custome..."
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