West & Willow Reviews

Custom Two Pet Portrait
Miranda H.
This is so well done and so special! Iโ€™ve had 3 different pet portraits done with west and willow and will do it over again anytime I need one! Great quality and great accuracy
Custom Two Pet Portrait
Custom Three Pet Portrait
Tracy N.
We were super happy with our purchase. The portrait completely showed their personality and characteristic. The staff who helped us went above and beyond to help us and make sure we are happy with the final product. We cannot wait to order more in the future and have already refer a few of our friends.
Custom Three Pet Portrait
Custom One Pet Portrait
Sarah W.
My in-laws 16 year old dog passed away and I wanted to get them a picture to remember him by. I am so happy with our picture! Although the first one came damaged, they sent us a new one so promptly and without any hesitation & let us keep the old damaged one as well. Would definitely recommend! Ralph in customer service is fantastic.
Custom One Pet Portrait
Custom One Pet Portrait
Ann W.
I purchased this item for a friend of mine that had one of his pups pass away recently. I really wanted to honor her life and give him something that would memorialize her the best. I came across the West and Willow website and knew I had to order one of the pet portraits. Once my friend received the portrait, he said it brought tears to his eyes on how well the artist captured all of Oliveโ€™s characteristics. I cannot say enough great things about the quality and overall experience. Would defin...
Custom One Pet Portrait
Custom One Pet Portrait
Joscelyn P.
Our ๐˜Œ๐˜ฎ๐˜ฎ๐˜ข was ๐ฉ๐š๐ซ๐ญ ๐จ๐Ÿ ๐จ๐ฎ๐ซ ๐Ÿ๐š๐ฆ๐ข๐ฅ๐ฒ. Losing her was difficult on us all. After she passed, we decided ๐ฐ๐ž ๐ฐ๐š๐ง๐ญ๐ž๐ ๐š ๐ก๐š๐ฉ๐ฉ๐ฒ ๐ฆ๐ž๐ฆ๐จ๐ซ๐ฒ, her sweet face & ๐›๐ž๐š๐ฎ๐ญ๐ข๐Ÿ๐ฎ๐ฅ ๐ ๐ซ๐ž๐ž๐ง ๐ž๐ฒ๐ž๐ฌ looking at our ๐˜ฅ๐˜ช๐˜ฏ๐˜ฏ๐˜ฆ๐˜ณ ๐˜ฑ๐˜ญ๐˜ข๐˜ต๐˜ฆ๐˜ด ๐˜ฐ๐˜ง ๐˜ด๐˜ข๐˜ญ๐˜ฎ๐˜ฐ๐˜ฏ, ๐Ÿฃ that we could see each time we sat at the dinner table. @shopwestandwillow ๐ก๐ž๐ฅ๐ฉ๐ž๐ ๐ฎ๐ฌ ๐œ๐š๐ฉ๐ญ๐ฎ๐ซ๐ž ๐ญ๐ก๐ข๐ฌ ๐ก๐š๐ฉ๐ฉ๐ฒ ๐ฆ๐ž๐ฆ๐จ๐ซ๐ฒ, for us to cherish forever. โฃ โฃ Highly recommend their heartfelt products. ๐˜›๐˜ข๐˜จ ๐˜ข ๐˜ง๐˜ณ๐˜ช๐˜ฆ๐˜ฏ๐˜ฅ ๐˜ธ๐˜ฉ๐˜ฐ ๐˜ช๐˜ด ๐˜จ๐˜ณ๐˜ช๐˜ฆ๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ข ๐˜ฑ๐˜ฆ๐˜ต, they just might need ๐ญ๐ก๐ž๐ข๐ซ ๐ก๐š๐ฉ๐ฉ๐ฒ ๐ฆ๐ž๐ฆ๐จ๐ซ๐ฒ reminder too ๐Ÿ’šโฃ...
Custom One Pet Portrait
Custom One Pet Portrait
Katherine N.
Itโ€™s so beautiful, looks exactly like the picture I sent in from the color of her eyes, to her nose, and to her hair. Got it as a gift and they loved it!
Custom One Pet Portrait
[GIFT] Pet Portrait
Rosie G.
We absolutely loveeee our West and Willow portrait! It came quicker than expected and arrived perfectly intact with protective shipping. Itโ€™s perfect for my condo and they honestly did an amazing job recreating the photo I sent :)
[GIFT] Pet Portrait
West & Willow Gift Card
Fran H.
Totally perfect picture of my Havanese as a 3 month old and then a 20 month old. Finnegan is our joy and we so appreciated the modern and professional look of our recently delivered picture. Bravo to you at West and Willow for all the steps you take to ensure our pets are captured beautifully. Fran
West & Willow Gift Card
Custom Two Pet Portrait
KATIE L.
CAME OUT PURRRFECT!! ๐Ÿฑ๐Ÿฑ I will definitely be using West & Willow again for future portraits of my fur babies! The wait was well worth how wonderful it came out! โค๏ธ
Custom Two Pet Portrait
[GIFT] Pet Portrait
Liz K.
I could not be happier with our pet photo! Iโ€™ve gotten the single dog portrait as a gift for a friend before but am absolutely obsessed with our double one. Itโ€™s adorable while still looking classic and fitting in with the rest of my decor. Would recommend to any pet lover :)
[GIFT] Pet Portrait
Custom One Pet Portrait
Tammy A.
The first picture that I received I was not happy with. I e-mailed customer service, and they promptly got back to me indicating that they would have another picture done for me. They did another picture for me, and they e-mailed me a copy of the image to make sure I was happy with it. I would definitely buy from them again.
Custom One Pet Portrait
Custom One Pet Portrait
Lizzy D.
Gifted this to my boyfriend for his birthday and he loves it! Heโ€™s been showing it off to his coworkers and they all wanted to know where to get one. Very happy with this purchase!
Custom One Pet Portrait
Custom One Pet Portrait
Julie M.
West & Willow captured my pets personalities perfectly. I couldnโ€™t love my portraits more! Ordering was easy and products arrived within just a few weeks. I need to get more pets so I can get more pet portraits! Very happy customer.
Custom One Pet Portrait
Custom One Pet Portrait
Sharon B.
My dog had been recently diagnosed with terminal cancer and I wanted to memorialize her. I liked the simple design of West & Willow portraits. It was wonderful! The artist captured her soulful eyes. I will cherish it always.
Custom One Pet Portrait
Custom Pet Portrait Phone Cases
Lori P.
This is my second phone case from West & Willow and they never disappoint in capturing our pets' expressions from the photos sent. High quality, my first one lasted forever. The only reason I needed to get another one was because I upgraded my phone.
Custom Pet Portrait Phone Cases
Custom One Pet Portrait
AnneMarie D.
Love this! My boy came out amazing and they even changed the scarf color with my exact request. I ordered stickers too and the quality is excellent. I will definitely buy more of my other pups.
Custom One Pet Portrait
Custom One Pet Portrait
Jamie L.
Obsessed is an understatement. This is the second order I have placed and have not been disappointed. My little guy has such an expressive face and the artist did an amazing job at capturing that.
Custom One Pet Portrait
Custom One Pet Portrait
Ellen S.
My sister's dog passed away and I was nervous to order this for her and her family because we didn't have many pictures of him looking at the camera. West & Willow did a fantastic job and I shouldn't have worried - it turned out great! We are really thankful for such a beautiful picture and it's a wonderful memento of a pup who meant so much to the entire family!
Custom One Pet Portrait
Custom Three Pet Portrait
Shannon C.
I was targeted by an Instagram add. The quality of the art itself + the quality of the frame + the ease of ordering makes this 5 stars. Definitely a talking point in my home now and everyone who comes over wants one of their own.
Custom Three Pet Portrait
Custom One Pet Portrait
Ray G.
Not only is the portrait wonderful, even iconic, but the process was incredibly easy. Could not be more thrilled with the outcome and can't wait for the lucky birthday girl (my wife) to see it.
Custom One Pet Portrait
Custom One Pet Portrait
Eric H.
I bought a dog portrait for a friend who recently had to put their dog down. This picture turned out amazing, and he and his family are grateful to remember their boy in such a cute way. The quality here is amazing, and the artists do an amazing job at matching up the dog to the portrait. Would highly recommend! Frame is of good quality as well.
Custom One Pet Portrait
Custom One Pet Portrait
Julie K.
I absolutely love my portrait of my puppy! It is perfect! I have ordered 7 different prints from West & Willow of puppies we have raised and for friends. Absolutely love them! Great quality and the portraits truly capture our beautiful pups!
Custom One Pet Portrait
Custom Three Pet Portrait
Katelyn H.
I purchased this a while back and was very unhappy with the finished product. The company reach out to me personally and worked along side me to edit the image to my complete satisfaction. I could not be happier with the response to my initial disappointment and the manner and speed in which my issue was resolved. I will hands down do this again, and would recommend the company and their products to all my pet loving family and friends.
Custom Three Pet Portrait
Custom One Pet Portrait
Barb J.
We recently had to put Chubbs down due to health issues. Looking for a way to honor and remember his 13 years with us. So happy how this turned out!
Custom One Pet Portrait
Custom One Pet Portrait
Joanne A.
I bought this as an anniversary present for best friends. They LOVED it so much. The picture I enclosed is when I opened the package and compared it to the photo I have of her dog. After that I sent it to NC where she lives. Great job with the shading as she has a chocolate lab. I need one for myself asap. Great service!! Great gift for any dog owner
Custom One Pet Portrait
Custom One Pet Portrait
Debbie R.
I was delighted to receive the custom portrait of my beloved cat Coco, who sadly passed away in early May at age 17. Coco was my steadfast companion for 15.5 years and I miss her tremendously. It's comforting to have the lovely portrait of her hanging up in my hallway. I pass by the portrait multiple times per day, and I find it comforting to see her beautiful face staring back at me. The portrait is very life-like and it almost looks like a photograph rather than a painting. The artist did an i...
Custom One Pet Portrait
Custom One Pet Portrait
Jeff S.
My family lost our sweet Sammy in January 2022. He was our first dog and was truly a member of the family. He was especially attached at the hip with my mom. Having no kids around anymore I know it was nice for her to have Sammy always there. We knew he was getting old and would leave us soon but we all know that doesnโ€™t make it any easier. When I showed her this simple but special piece of art she was overcome. She absolutely loves it and says it captures heโ€™s little smile. She particular loves...
Custom One Pet Portrait
Custom Three Pet Portrait
Kelsey H.
Originally, my portrait wasnโ€™t quite right. I reached out to customer service and it was genuinely the best customer service I have ever had. They made sure it was right and got it sent out to me right away. 10/10 experience would highly recommend to anyone. I got the portrait as a gift for family and it turned out perfect of all 3 dogs.
Custom Three Pet Portrait
Custom One Pet Portrait
Scott S.
I've seen there framed pictures over the past several months and new I wanted one. When I finally got around to ordering one, and it had not yet arrived, I lost my dog to cancer. So when it did arrive, it became part of the remembrance collection of my beloved Winston. It was a bittersweet timing. Thanks West & Willow.
Custom One Pet Portrait
Custom Two Pet Portrait
Kaitlyn B.
My mom was sooo excited and unbelievably happy with this gift. She adores the way the artist captured both of our dogs personalities perfectly and how well it was done. 10/10 recommend!
Custom Two Pet Portrait
Custom One Pet Portrait
Lance F.
West & Willow worked hard to make sure that I was completely satisfied with my purchase. I was initially dissatisfied with the product because my dog has a short, flat coat, but was depicted with a wavy coat. As soon as I told them about my issue, they worked tirelessly to get it right, sending me multiple proofs until I loved what I saw. Then when they shipped the replacement product to me, it was lost in transit. Guess what? West & Willow sent a replacement for the lost product. I give them t...
Custom One Pet Portrait
Custom One Pet Portrait
Jessica C.
Bought this picture to honor our dog who passed. It is absolutely beautiful! We put it in our living room and I look at it every day. It turned out amazing and will definitely be purchasing more products in the future :)
Custom One Pet Portrait
Custom One Pet Portrait
Melody B.
This was my first order from West & Willow, a portrait of my boyfriends dog as a birthday gift for him. He was thrilled by it! Even his family wanted to get their own (it use to be the family dog). The first portrait I received of him was incorrect in the coloring, but West & Willow was incredibly responsive to my email about the issue, and quickly corrected it then sent out another which was perfect! Best customer service I have had to interact with in a very long time! I've recommended them to...
Custom One Pet Portrait
Custom One Pet Portrait
Vilis M.
I love it. The comparison between this portrait and the actual photo is uncanny. My sisters initially thought that the portrait was just a photo I took, not a drawn portrait. My only gripe is that I wish her blue cataracts were included in the portrait, but this is my fault since I didn't specificy that I wanted its inclusion in the final product. Nevertheless, the product is flawless and I'm extremely satisfied with what I paid for. Thank you so much!!!!
Custom One Pet Portrait
Custom One Pet Portrait
Jill J.
We lost our beloved Dash in April of this year. The photo of him is incredible. As soon as I opened it I burst into tears because thatโ€™s exactly how I remember him. I love looking at this photo everyday. He is missed beyond words. Thank you so much.
Custom One Pet Portrait
[GIFT] Pet Portrait
Solie N.
I love my West & Willow portrait! It came out so perfect, and the process was so easy! They even asked me if I wanted the accessories in the picture included or not. Truly such a customizable piece that looks so stylish in the home. Love that itโ€™s not the usual โ€œpetโ€ decor but is so modern. 11/10 recommend!
[GIFT] Pet Portrait
Pet Portrait Mug
Evelyn T.
I didn't know what I should expect when I ordered this mug. I've got some poor quality ones in the past. THIS MUG IS QUALITY! It will not fade in the dishwasher!! It's microwave safe. I use my mug every day and could not be happier that I added it too my order! I will be ordering more!
Pet Portrait Mug
Custom One Pet Portrait
Teri H.
We lost our dear Bruce earlier this summer, and wanted a portrait to remember him. I am so in love with what West and Willow created with his photo. I am so happy to have such a beautiful piece of art to remind us of our sweet boy.
Custom One Pet Portrait
Custom One Pet Portrait
Melissa S.
We have an entire wall of West & Willow portraits and we love them all! This is our Tonka who we lost suddenly 2 years ago. This portrait captures his spirit so well. โค๏ธ
Custom One Pet Portrait
Custom One Pet Portrait
Juliana L.
I bought this for my cousin after she lost her 2 16 year old shihtzus . She loved the photo and thought it captures them both beautifully. I would definitely order something like this again in the future.
Custom One Pet Portrait
West & Willow ReviewsMore details