West & Willow Reviews - 14,739 Reviews | westandwillow.com

West & Willow Reviews

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Katrina Z.
I bought this for my husband after we suddenly lost our boy Duke. We were both in tears when we opened it up, so happy to have a portrait that shows off our boy perfectly. Our toddler now talks to him every day 🥹. Highly reccomend as these are so beautifully done.
Custom One Pet Portrait
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Jodie S.
I love the portrait… I had to put down my 17-year-old Chihuahua Penelope. This piece is so special to me and I am so happy that I found your company!
Custom One Pet Portrait
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Casey M.
I lost my best friend the day before my 25th birthday. Having this created and sent to me makes my heart still feel whole, having a pup for 16 years and then losing them hits hard. This is the best gift. Being able to see him everyday makes me very happy. Thank you to West & Willow for doing an amazing job
Custom One Pet Portrait
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Jocelyn G.
Easy to order. Hardest part is choosing the best photo of your fur baby. Will make an excellent Christmas gift for my bf. One of his dogs has passed over the rainbow bridge
Custom Two Pet Portrait
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Heather H.
Just buy the picture. These were perfect for my daughter and son away at college missing the puppers. The detail is fantastic down to his gray hairs and crooked teeth. Thank you for the perfect gift.
Custom One Pet Portrait
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Jacquelyn P.
A friend of mine had posted her pet’s portrait online and I had seen it and got one made of our family dogs. Then my parents dog passed away at 17 years old and felt like this was the perfect way to memorialize their Mali-pop. I love the quality of the paper and the frame. Perfect idea for anything!
Custom Memorial Pet Portrait
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Cynthia R.
My friends Dog & bunny passed away in the same month and I couldn’t think of a more perfect coping gift to have in her house. She absolutely loved and cherished it when it arrived. Super thoughtful and personal touch whether for a friend or your own home!
Custom Two Pet Portrait
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Heidi B.
I ordered pet portraits and one came in with a broken frame and the artwork was a little too dark to capture the black lab. I was very happy with the customer care that went into replacing it and even changing the artwork. The replacement came in fast and in perfect condition and the art was great this time around. I am so happy with how this company handled the issues i had and I am very pleased to give these as Christmas gifts this year! Thank you for a great customer experience!!
Custom One Pet Portrait
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Asuncion R.
Well, where do I start . . . First and foremost, we absolutely LOVE the lifelike portrait of our Otis. It took a while for the framed photograph to reach us, however, as it was delivered to the wrong address by UPS. I emailed West & Willow’s Customer Support Team to share my dilemma; and right away, I received a response from Jeramy 🐾 who made sure that although what happened was no fault of West & Willow’s, he assured me that the mistake would be made right. Arrangements for a replacemen...
Custom One Pet Portrait
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Tea G.
We lost Duffy recently and it was an unexpected passing that hit our entire family very hard! This pillow is placed where we can always see his face and feel that he is still with us. I highly rate the quality of the pillow and I also highly recommend this purchase to others.
Throw Pillow
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Karla Z.
It looks just like our little Max that we lost last year. It makes me so happy to have him by my side again. Thank you… we all love it so much
Custom Pet Portrait Mug
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Daphne P.
Super easy to order and the picture came out great, everyone that sees it tears up, they captured every one of our dogs personality and eye sweetness, thank you so much for the perfect grandpawrents Christmas gift!!
Custom Two Pet Portrait
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Kimberly J.
I thought I might be kind of emotional opening my painting, since I had just lost my Luna girl a few weeks earlier and sweet Thor passed 4 years ago. However, I was not expecting my husband and my teenagers to be brought to tears. The painting is beyond amazing. It captures not only their features in perfect detail but their personalities too. I look at them everyday and remember so many good times. Thank you for this precious artwork, always keeping their memory alive in our home. We love it!
Custom Two Pet Portrait
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Janet K.
My grand doggo and my little pupper’s essence was captured and captivating. So thrilled with mug and artistic quality. Great cups of coffee with my furry loves for many years to come. Grateful!
Custom Pet Portrait Mug
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Karen B.
Absolutely loved receiving both!!!. I was going to wait till Christmas to give to my partner but loved them so much,I gave them to him straight away!!!!They bring me so much joy and comfort. Knowing my beautiful Teddy is watching over us (passed away last year) and Ziggy is proudly sitting with him. Such a fabulous gift idea for anyone who love their pets. ❤️
Custom One Pet Portrait
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Kimberly A.
I ordered this portrait the very day our sweet girl passed. You captured her expression perfectly! It's almost haunting... Well packaged for International shipping. Will definitely recommend to others and will order more in the future. Thank you!
Custom One Pet Portrait
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Courtney H.
Absolutely obsessed with the artprint of my two pups. Amazing quality, quick work. My only complaint is that I wish the dogs looked more similar in size. Highly recommend this company and can't wait to order more!
Custom Two Pet Portrait
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Bill M.
Picture is of our three basset puppies. My wife has been showing Bassets since 1967. These boys are her pride and joy. The portrait is occuping a special place in our kennel
Custom Three Pet Portrait
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Breezie T.
We absolutely love our dual pet portrait! The artist do a great job. It would be fun to know who created it and get a little bio from them. We really appreciate how much work they put into it. This is a great idea for pet owners. We look forward to displaying it in our home.
Custom Two Pet Portrait
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Christina G.
The portrait was everything we could have hoped for. Our sweet kitty crossed the rainbow bridge last month and we wanted something to remember him by. The portrait captured him perfectly and arrived much faster than we expected. They even captured the half-blue eye on our pup. Forever greatful for this beautiful piece where our boys will forever be together.
Custom Two Pet Portrait
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Beryl R.
Contacted West & Willow shortly after our beloved Chelsea passed away. The order process was simple and intuitive. The end results was a beautiful print that now has a place of honour in our home. Follow the guidelines that W&W provide, chose the photo carefully, and you should have a truly beautiful print of your furry family members.
Custom One Pet Portrait
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Brianna S.
I absolutely loved my pet portrait! I unfortunately did not receive the digital download I also bought but I reached out and they sent it to me no problem. Definitely will be using it as my Lock Screen. 10/10 recommended!
Custom One Pet Portrait
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Gweneth D.
I was spectacle because I could not see an example of what my portrait would look like before I purchased it. But when it came in, I was so blown away of how realistic and exact the portrait captured the image I sent in. definitely recommend purchasing will be purchasing more soon. This is the perfect simple wall decoration that amplifies your space.
Custom One Pet Portrait
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Annie H.
After my sweet Tucker passed away, we were gifted this portrait of both of our boys. It captures them perfectly and I am so grateful to be able to have Tucker and Remi’s portrait to cherish!
Custom Two Pet Portrait
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Stevens S.
It became the main attraction in my apartment I can't stop seeing it every day. It is worth buying other items, things are of good quality. Better than I thought
Custom One Pet Portrait
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Sarah J.
My kitty of 16 years just passed and was looking for ways to always keep hi. Near me. I found Willow and had all my pets’ portraits done and as a bonus, got this mug 🥹 I miss him everyday but it’s nice having these things as happy reminders
Custom Pet Portrait Mug
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Jordan H.
We were so excited to get our pet portrait and it did not disappoint! We love our Indi boy so much and now we always have his smiling face on our wall ❤️ Couldn’t be happier with the final product! And such an easy process!
Custom One Pet Portrait
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Amber J.
Absolutely obsessed with this portrait! It looks like a photograph from a far and as you get closer you can see all the details. One of my favorite pictures I have of my pups. So cute and its is them 100%!
Custom Two Pet Portrait
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Vyctoria S.
I’ve had such an amazing experience with west and willow! I had a picture originally made, the picture I used of one of my pups wasn’t too great, so the portrait didn’t come out as I expected. Customer service helped me less than 24 hours after emailing and I sent a new picture and they made a masterpiece! When I received it, I wasn’t expecting it to be redelivered with another frame, as I was expecting them to want me to use the original/old frame, but it did! They are awesome!
Custom Three Pet Portrait
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Corinne B.
My daughter just moved to an apartment for college and had to leave her dog behind. I got this for her and she loves it! It is the perfect addition to her new place.
Custom One Pet Portrait
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Christopher G.
This was a birthday gift, along with a coffee cup, for my daughter. She absolutely loved it. She can’t have her Suki in the apartment at college, but now she can.
Custom One Pet Portrait
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Adam R.
The artist did an amazing job, I love the shiplap background and the overall quality is great. I had one made for a friend that just lost their dog and they were extremely thankful.
Custom One Pet Portrait
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Ian C.
The photo created for us was excellent! We are pleased with the quality of the frame and print. Although the price was a little high, we are pleased with the end result.
Custom One Pet Portrait
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Marina V.
Our Kali had passed and I wanted to have something to remember her by every day. It captured her perfectly, I put it on my mantle by our coffee area. Every morning I see her and it brings a smile to my face. We miss her dearly. Thank you
Custom One Pet Portrait
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Jolanta Z.
This is my second review. My first one was only 4 stars since I ordered 3 portraits of my pets and one of them didn't turn the way I was expecting. Customer service representative contacted me soon and offered help . I submitted one more picture of my pet and a few days later I received an email with the image of the new portrait. This time it was perfect! Thank you Maria from customer service for your professional service and support. The company is making sure that the customer is 100% satisfi...
Custom One Pet Portrait
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Tea G.
I bought the mug for my husband who had a very special bond with Duffy...who is no longer with us. Highly recommend quality of the mug and would highly recommend buying one to everyone else.
Custom Pet Portrait Mug
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Susan C.
I’m happy to share my review. It was about as perfect as it possibly could be. From ordering to delivery time everything was exactly as I hoped it would be. The picture itself was nicely framed. Because our dog is cream colored I wasn’t sure about the darker background but I’m so glad I went with it. It was a picture for my husband of his best friend, our Labradoodle Andy. My husband was so surprised when he opened it. Within a few minutes he was scurrying off to get it hung in just the right s...
Custom One Pet Portrait
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Kimberley S.
I absolutely love this photo. I bought this as a give for my daughter for Christmas. It is going to be bitter sweet. We lost him just before Thanksgiving. It's been a couple of rough days/weeks. When this arrived, I cried. It is absolutely beautiful. I know she is going to love it, even if it makes her cry. It is a beautiful memorial portrait of him.
Custom One Pet Portrait
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Alexandra W.
We recently just lost this sweet girl of ours to cancer and my husband took it the hardest as she saved him after his accident I stumbled across this website and thought these were super cool and different as soon as we got it my son said he wanted one for his room so we got the digital download to put in a smaller frame for his nightstand. 10/10 recommend you won’t regret purchasing!!!
Custom One Pet Portrait
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Marie F.
This is a memorial wall for the 4 dogs we've lost in the last 2 years. The 3 littles were a trio together for over 10 years while Marlee was only with us for 3.5 years. It was fitting to make it so they could all be together on the wall. I love how their portraits turned out and it makes me smile every time I walk into my kitchen to see their faces.
Custom One Pet Portrait
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