Darla M.
It was a quick and easy process to order
Purchased item
Custom One Pet Portrait
"I ordered a portrait for my son's birthday an..."
West & Willow store reviewsSee product reviews
Kyle S.
Great experience
Purchased item
Custom One Pet Portrait
"The West & Willow team were amazing when it c..."
Teresa V.
Order came quickly with the express shipment
Purchased item
Custom One Pet Portrait
"I bought One for a friend that lost her dog...."
Marissa R.
Excellent
Purchased item
Custom One Pet Portrait
"Great portrait"
April S.
The best customer service i've ever encountered, ten stars!
Purchased item
Custom Pet Portrait Mug
"The best customer service ever"
Taina D.
Easy
Purchased item
Onward VIP Protection+
"Gave the picture to my daughter and her husba..."
Kim B.
Picture turned out great!
Purchased item
Onward VIP Protection+
"Picture turned out great!"
Kelly M.
It was so easy to work with them on the design of the shirt, sent them a picture and once they sent me a design I asked for one minor update and the artists immediately fixed it!
Purchased item
Custom Embroidered Pet T-Shirt
"I absolutely love this shirt and everyone ask..."
Maria T.
🥰🥰
Purchased item
Onward VIP Protection+
"My son In low love it thank you"
Jacie S.
Simple and quick
Purchased item
Custom One Pet Portrait
"Love the pictures! They captured polo and Cha..."
Dorothy S.
The items took longer than expected, but I would rather wait for them to be perfect and not chance a mistake.
Purchased item
Custom One Pet Portrait
"Unfortunately, I did not see the finished pro..."
Giuseppe A.
Would order again
Purchased item
Custom One Pet Portrait
"Great portrait, customer service and quality"
Hope M.
Love them!
Purchased item
Custom One Pet Portrait
"They were great!"
Jennifer S.
Easy transaction and super fast shipping. Highly recommend.
Purchased item
Custom One Pet Portrait
"Gifted this to my friend due to a recent pass..."
Makala A.
Very nice
Purchased item
Custom Three Pet Portrait
"Love my fur babies picture!"
Christiane H.
Really good service
Purchased item
Custom One Pet Portrait
"Great mug"
Laura S.
Great experience
Purchased item
Onward VIP Protection+
"Loved my experience with West & Willow, my po..."
Linda E.
Fast service, easy to upload picture and order.
Purchased item
Custom One Pet Portrait
"The painting was a gift, and it looked just l..."
Jillian C.
Loved my order!!
Purchased item
Custom One Pet Portrait
"My order turned out perfectly! It was the bes..."
Darlene G.
Wish I could see what I was purchasing before it was shipped
Purchased item
Custom One Pet Portrait
"Enjoyed it but needed Sadie’s face to look a..."
Deborah S.
Customer service needs to be more personal. Automated responses are sometimes frustrating.
Purchased item
Throw Pillow
"Your products are very good quality and the a..."
Ashley A.
Easy to purchase
Purchased item
Custom Pet Portrait Mug
"I love it"
Lisa M.
Excellent!!!
Purchased item
Custom One Pet Portrait
"Absolutely gorgeous product, very high qualit..."
David K.
Too much texting and email solicitations after purchase.
Purchased item
Custom One Pet Portrait
"My wife loved it as a gift. Caught our dog's..."
Larissa M.
It was easy to use and create my 9wn piece of art.
Purchased item
Custom One Pet Portrait
"Everyone comments on the picture and how it l..."
Mike W.
I’d recommend for sure!
Purchased item
Custom One Pet Portrait
"My original portrait came out a bit dark and..."
Matthew M.
They did not send me my digital download that I ordered. And the picture was distorted
Purchased item
Custom Two Pet Portrait
"They did not send the digital download that I..."
Cecelia R.
Fantastic people! Would purchase from them again.
Purchased item
Onward VIP Protection+
"Fantastic customer service! There was an erro..."
Joanne C.
good
Purchased item
Custom One Pet Portrait
"Very small nice but bit disappointed for mone..."
Lisa B.
Very good customer service and follow-up. Thank you.
Purchased item
Custom Two Pet Portrait
"We did have very good customer service. We h..."
Abigail D.
It took almost 2 months to get an order that was guaranteed to be delivered before Christmas. Totally unacceptable. There would have been absolutely no update or communication regarding issues had I not initiated the contact myself. Customer service was slow, not very helpful and the whole experience was annoying.
Purchased item
Throw Pillow
"Overall, a terrible experience and I will not..."
Deanna W.
Great job with our dog's portrait
Purchased item
Onward VIP Protection+
"Great job with our dog's portrait"
Windy L.
Easy steps to check out
Purchased item
Custom One Pet Portrait
"The drawing of my dog is absolutely great and..."
Renee S.
Easy and fun
Purchased item
Custom Pet Portrait Mug
"I love, love, love my portrait! Came out bett..."
Nancy B.
I think it would be great to see the art first to approve it before printing it.
Purchased item
Custom One Pet Portrait
"It was my second pet that passed away in Dec...."
Lynne S.
Easy to create. Fast shipping.
Purchased item
Custom Two Pet Portrait
"Really lovely portrait. My only concern is th..."
Garrett S.
Price was a little high, but it was easy to order, and the product arrived within the stated estimate.
Purchased item
Custom One Pet Portrait
"My mom was brought to tears when we gave her..."
Jennifer K.
Quick transaction and delivery. Portrait was packaged well, so no damages were evident. Thank you for helping memorialize a cherished pet.
Purchased item
Custom One Pet Portrait
"This was given as a Christmas gift. Unfortuna..."
Debra R.
Always a smooth process
Purchased item
Custom One Pet Portrait
"Always beyond happy with my purchase from wes..."
Matt S.
The order shipped fast and the fragile mug arrived completely safe and packaged carefully.
Purchased item
Custom Pet Portrait Mug
"Looks just like my little guy. Exactly what i..."
West & Willow store reviewsVisit store