Catherine C.
Very easy to order through the website. Fast delivery.
Purchased item
Custom Two Pet Portrait
"Love my work with my two dogs on it. It capt..."
West & Willow store reviewsSee product reviews
Kathryn D.
Great experience and customer service. Love our prints and mugs.
Purchased item
Custom Pet Portrait Mug
"Loved the mug! Great quality and fast/secure..."
April D.
Still waiting on it and it’s been months of me emailing back and forth
Purchased item
Custom Three Pet Portrait
"I still haven’t received it!"
Cristal A.
Great and easy
Purchased item
Custom Three Pet Portrait
"Great great"
Lauren B.
Everything was great and super simple
Purchased item
Custom One Pet Portrait
"Love these photos - perfectly capture my pups..."
Elizabeth L.
we have the blanket and the custom portrait and I love it so much!
Purchased item
Custom Pet Blanket
"love this blanket! so soft and the picture of..."
Jamie L.
Jeramy in customer service was so awesome. I had an issue with the size I ordered and then another issue with shipping. He was able to help me with everything and now I have my portrait and love it!
Purchased item
Custom One Pet Portrait
"I made a mistake on my order and the West and..."
Kathryn D.
Phenomenal customer service and great communication
Purchased item
Onward VIP Protection+
"I’ve ordered 4 frames from West and Willow! T..."
Carla B.
Had to work with customer service and they were extremely prompt, helpful and professional!
Purchased item
Custom One Pet Portrait
"Such a fun custom gift!"
Alyssa M.
The best!
Purchased item
Custom Desktop One Pet Portrait
"The artwork turned out amazing! Customer serv..."
Deborah C.
Easy to navigate through the site.
Purchased item
Onward VIP Protection+
"Love the detail and quality!"
Erin S.
Fantastic customer support… such a cute and sweet idea. The art is gorgeous!
Purchased item
Custom Three Pet Portrait
"Customer service was top notch!!! The picture..."
Rebecca H.
Amazing customer service!!! Replied right away and so helpful!!! Highly recommend!!!
Purchased item
Custom One Pet Portrait
"Over the top customer service!!! I didn’t lik..."
Damaris G.
everything is always easy. thank you!
Purchased item
Onward VIP Protection+
"we loved our masterpiece! thank you!"
Brittany C.
Awesome
Purchased item
Custom One Pet Portrait
"Came on time"
Kate K.
fantastic
Purchased item
Onward VIP Protection+
"was exactly how i expected it to be!!! love i..."
Angelica P.
Very easy to shop
Purchased item
Custom Two Pet Portrait
"Really love my portrait"
Carlee N.
.
Purchased item
Custom One Pet Portrait
"It was perfect!"
Natalie L.
Easy as 1-2-3
Purchased item
Custom Three Pet Portrait
"I saw my cousin’s pet portrait while visiting..."
Ashley K.
Great experience and loved that I got to see the proof before receiving it!
Purchased item
Custom Embroidered Pet Crewneck
"Love this embroidered sweatshirt! It’s soft a..."
Andrea M.
Easy to use the website.
Purchased item
Custom One Pet Portrait
"We bought a framed print for a friend who los..."
Justin M.
Seamless!
Purchased item
Custom One Pet Portrait
"Very easy process and the final product was g..."
Kathleen A.
Poor communication, slow shipping
Purchased item
Custom One Pet Portrait
"First picture showed the bar code on the prin..."
Colleen B.
I don't like the fact that you enter your picture blindly without being able to see what it is going to look like.
Purchased item
Custom One Pet Portrait
"The picture turned out a little darker in are..."
Aminata T.
Delayed shipping. Pet portrait download did not work until repurchased.
Purchased item
Digital Download Pet Portrait
"Great portrait!"
Nicole D.
Great company to deal with
Purchased item
Custom One Pet Portrait
"She’s a chocolate Labrador retriever. Howeve..."
Tina D.
Slow customer service. False advertising.
Purchased item
Custom One Pet Portrait
"It looks poorly made. A white line was made a..."
Carla M.
Amazing
Purchased item
Custom Three Pet Portrait
"Quick shipping. Came out beautiful."
Michelle M.
There is no customer service! I’ve been trying for weeks to contact them and no one has responded!
Purchased item
Digital Download Pet Portrait
"I haven’t received it yet!! Please send me th..."
Jamie F.
Very smooth from start to finish
Purchased item
Throw Pillow
"The gift recipient was thrilled!!!"
John C.
I paid $5 for the digital version of the portrait and didn’t receive it until weeks later when I followed up with customer service. This whole service is a grift.
Purchased item
Custom Two Pet Portrait
"Not worth the price. The portrait is fine, bu..."
Paola A.
I’m a dog walker, and what better way to show a client your appreciation 🥰
Purchased item
Custom Desktop One Pet Portrait
"I’m a dog walker, and what better way to show..."
Tyler W.
FUCKING BRUTAL PRODUCT AND SERVICE SHUT THIS SHIT COMPANY DOWN
Purchased item
Onward VIP Protection+
"WHAT A FUCKING SCAM THIS SHIT IS"
Graeme T.
Easy ordering and photo upload process
Purchased item
Custom One Pet Portrait
"This was a gift from my son for my wife. She..."
Tamyshia C.
The items are over priced for what you get
Purchased item
Custom Pet Portrait Phone Cases
"I order this it took them 8 weeks to send I h..."
Kristin N.
The process was very simple.
Purchased item
Custom One Pet Portrait
"I did not make a very wise choice of backgrou..."
Gail N.
Not on time, although I was compensated. 2 of the 4 items I purchased are not ‘gift able’. The framing is cheap for the money. Lesson learned to not shop from social media.
Purchased item
Custom Desktop One Pet Portrait
"Aside from the issues with it not being deliv..."
Victoria C.
It took much longer than expected to receive my art print, only to be disappointed in the quality of it.
Purchased item
Custom Desktop One Pet Portrait
"I was so hoping that my art print would captu..."
Brianne W.
Easy, straightforward experience !
Purchased item
Custom One Pet Portrait
"My best friend loveddddd the portrait of her..."
Kim S.
It never arrived
Purchased item
Custom Desktop One Pet Portrait
"It never arrived"
West & Willow store reviewsVisit store