Roxane R.
Great
Purchased item
Custom One Pet Portrait
"Website a little hard to maneuver, but your c..."
West & Willow store reviewsSee product reviews
Elise C.
There was no proof provided before the art was shipped which was very unfortunate. In addition, the digital copy that I bought and paid for required me to email several times before I received.
Purchased item
Custom One Pet Portrait
"It's a really poor customer experience to not..."
Satah S.
Great customer service
Purchased item
Custom One Pet Portrait
"My first one came slightly damaged and they i..."
Vickie W.
It was wonderful. Customer service was amazing.
Purchased item
Custom One Pet Portrait
"Beautiful portrait!"
Audra G.
Came in the mail fast
Purchased item
Custom One Pet Portrait
"Love it!"
Nathan S.
Quick easy website
Purchased item
Custom Two Pet Portrait
"Package was handled properly and picture came..."
Alison J.
Very easy.
Purchased item
Checkout+
"Beautiful and so lifelike!"
Barbara B.
Easy to do what I want
Purchased item
Custom Pet Portrait Mug
"Beautiful job, it was a gift to my sister for..."
Sara B.
Super responsive and respectable.
Purchased item
Custom One Pet Portrait
"W&W was great. There was an error on my first..."
Gary M.
Shippiong as expected.
Purchased item
Be The Person Your Dog Thinks You Are
"Nice piece, as ordered. Happy with purchase."
Hannia P.
Amazing customer service and great experience
Purchased item
Custom Two Pet Portrait
"Always an amazing experience!!"
Rachel M.
..
Purchased item
Custom One Pet Portrait
"This is my fourth dog portrait with W&W. Love..."
Megan H.
No response.
Purchased item
Custom One Pet Portrait
"You told me over email you would send another..."
Ellen P.
I would have appreciated a draft of what was going to be printed prior to it being sent. The artwork looked more like a copy of the photo but the cats face appeared squished
Purchased item
Custom Pet Portrait Mug
"I wasn’t going to do a review but you have se..."
Jennifer J.
The website was clear and easy to use. The process was easy to understand and if I had questions, they were answered very quickly.
Purchased item
Custom Pet Portrait Mug
"I really love the mug made of my cat. When it..."
Jamie L.
Great response time and quick shipping!
Purchased item
Custom One Pet Portrait
"Purchases for my Boyfriend for a birthday pre..."
Amie M.
So happy
Purchased item
Custom Three Pet Portrait
"Love it"
Brent F.
Shopping was straightforward.
Purchased item
Custom One Pet Portrait
"Ordered a set of three. Two looked good. The..."
Diane G.
Remarkably fast shipping!
Purchased item
Checkout+
"It is perfect! It looks exactly like my daugh..."
Kasha T.
Placed order on 12/2/24 but did not receive until end of March
Purchased item
Throw Pillow
"Love the pillow!"
Olga S.
I was a little sad I couldn't change my shipping address after the first 30 minutes
Purchased item
Custom One Pet Portrait
"The photo came out great and the frame is ver..."
Scott J.
10 out of 10! Beautiful work, fast shipping.
Purchased item
Custom One Pet Portrait
"Got this as a gift for my parents who have an..."
Kristin I.
Excellent!
Purchased item
Custom Two Pet Portrait
"Excellent, responsive customer service. Great..."
Tiana C.
Simple & easy
Purchased item
Custom Four Pet Portrait
"Loved it . I picked a picture with 4 of my mo..."
Barb G.
Great customer service
Purchased item
Custom One Pet Portrait
"Picture looks great!"
Theresa T.
Very easy. Just download your favorite photo.
Purchased item
Custom Shaped Pet Portrait Pillows
"I have ordered three sets of these pillows. T..."
Mary K.
Great
Purchased item
Custom Pet Portrait Mug
"Love it"
Judy B.
I ordered pet memorial picture and did not receive requested background color
Purchased item
Custom Memorial Pet Portrait
"I requested white background and I got charco..."
Kristen K.
Easy to use website and shipped right to my door and the items looked great
Purchased item
Custom Pet Portrait Mug
"Got as a gift and it turned out perfect"
Krista C.
See previous comment
Purchased item
Checkout+
"I still have not received my order. I’ve rea..."
Olivia F.
Horrible customer service. So many bad experiences. It’s like they grew in size but didn’t know how to scale.
Purchased item
Custom Embroidered Pet Crewneck
"Had yet another horrible experience with this..."
Barbara M.
It was so easy!
Purchased item
Digital Download Pet Portrait
"I absolutely love my picture."
Kristen M.
Amazing quality, timely shipping. Cannot say enough good things about this!
Purchased item
Custom One Pet Portrait
"I was blown away when I received my portrait!..."
Jaden L.
Easy!
Purchased item
Custom Two Pet Portrait
"Love it!"
David L.
Simple and easy
Purchased item
Custom One Pet Portrait
"Turned out great! Wife loved it - perfect por..."
Ginger B.
My daughter told me about this company
Purchased item
Checkout+
"She loved it!!"
Tracy H.
Very happy and shipping was faster than was expected!!
Purchased item
Custom Shaped Pet Portrait Pillows
"This was a gift for our son who absolutely lo..."
Amy M.
It was a gift for someone who lost their dog. Your site is not helpful for gifting and according to my friend the packaging made it hard to tell who it was from and where it came from
Purchased item
Custom One Pet Portrait
"It was a gift for someone who lost their dog...."
Michelle H.
Quick and easy
Purchased item
Custom One Pet Portrait
"This was purchased as a gift for a friend who..."
Jonathan K.
I keep getting either broken frames for my replacement or the wrong size even after speaking with customer service. It’s been extremely frustrating.
Purchased item
Custom Memorial Pet Portrait
"You guys keep sending me the wrong size and b..."
West & Willow store reviewsVisit store