Jennifer R.
Fast and easy
Purchased item
Custom One Pet Portrait
"The portraits are beautiful. They are going t..."
West & Willow store reviewsSee product reviews
Jackie T.
While I understand due to the volume of sales, it would be hard to do - it would be nice to see the proof before going to print.
Purchased item
Custom One Pet Portrait
"It definitely showed the fun character of our..."
Callie J.
Sent as a gift and I received no proof of the design or communication.
Purchased item
Custom One Pet Portrait
"Sad to say it's not at all what I expected. B..."
Deana G.
THE BEST I RECOMMEND
Purchased item
Custom One Pet Portrait
"WE LOVE IT VERY CUTE"
Douglas F.
Love it.
Purchased item
Checkout+
"Easy shopping experience and love the product..."
Laura D.
Helpful!
Purchased item
Custom One Pet Portrait
"Love"
Kimberly W.
Easy experience
Purchased item
Custom One Pet Portrait Candle
"Very sweet and thoughtful gift that was appre..."
Harsha G.
Great!
Purchased item
Custom One Pet Portrait
"Beautiful!"
Shirley G.
Very courteous and helpful
Purchased item
Custom One Pet Portrait
"The picture is adorable"
Jon L.
Super easy and Fun!
Purchased item
Custom Pet Portrait Collar & Leash
"These are so cute and amazing. Everyone comme..."
Joseph F.
The creative team is so communicative and treated me as if I was their top priority!
Purchased item
Custom One Pet Portrait
"Sent as a gift and it was perfect!"
Cassie Z.
Getting the necklace ordered was easy but to find where to get the desktop portrait was a bit harder. I also thought there would be more choices for backgrounds.
Purchased item
Custom Engraved Pet Portrait Necklace
"Wonderfully done. Thank you. It means the wor..."
Megan D.
Easy
Purchased item
Custom Pet Blanket
"Nice"
Shannon H.
Na
Purchased item
Custom Four Pet Portrait
"The animals were too small. The price is way..."
Claire E.
Great!
Purchased item
The Proper Lady Custom Pet Portrait
"Love it!"
Sally H.
Very helpful for changing my order to the memorial order
Purchased item
Digital Download Pet Portrait
"We love the picture. I do find my dogs face i..."
Ralph A.
Easy to order and delivery was very quick.
Purchased item
Checkout+
"The new tiles look fabulous!"
Ellen C.
Great customer service!
Purchased item
Custom One Pet Portrait
"Very happy with how our portraits turned out..."
Joanne L.
Disappointed. Looks cheap. Not worth $100. I’m embarrassed to gift it as was planned and likely will not. Waste of money.
Purchased item
Custom One Pet Portrait
"Disappointed. Looks cheap. Not worth $100...."
Elizabeth H.
I literally just “shared my experience” on the previous page.
Purchased item
Custom One Pet Line Drawing Portrait
"I did not receive what I ordered. I have fill..."
Diana A.
Good
Purchased item
Checkout+
"Very good service"
Rene R.
Fantastic
Purchased item
Custom Desktop Four Pet Portrait
"Amazing it took a little longer than expected..."
Sarah D.
Easy to upload the photo and chat with the team!
Purchased item
Custom One Pet Portrait
"The team did a wonderful job creating my pict..."
Samantha B.
Shipping was safe and secure came wrapped no breakages.
Purchased item
Custom Pet Portrait Mug
"My son loved the portrait and the on the mug..."
Kathryn K.
Great experience. So easy to order and arrived so quickly.
Purchased item
The Princess Custom Pet Portrait
"Love the finished portrait and I’m sure it wi..."
Alecia A.
Your website is easy to use and it was just an enjoyable experience from start to finish.
Purchased item
Custom Two Pet Portrait
"I purchased this picture for my daughter-in-l..."
Jasjit B.
Very easy, I was hesitant that the picture might not be accurate and was told I can exchange it and submit new pictures too! Customer service replied right away
Purchased item
Custom Two Pet Portrait
"Turned out amazing!"
Angie C.
Always exceeds my expectations
Purchased item
Custom One Pet Portrait
"always beautiful work!"
Cheryl T.
Customer service is dismal at best. They don't keep track of your item, they will ask you to fill out forms again, and the kicker is, the use of proper English and grammar is severely lacking which just adds insult to injury. Save your money folks and find a graphic designer that won't commit fraud.
Purchased item
Custom One Pet Portrait
"I sent in a really good photo to be done of m..."
Laura A.
Horrible experience with the customer service representative with no way to escalate my concern
Purchased item
Custom One Pet Portrait
"This past order was the worst experience ever..."
Trica H.
If needed customer service is super helpful and kind when they are helping. That’s an added bonus- making me a return customer.
Purchased item
Custom Engraved Pet Portrait Necklace
"The necklace was a gift for my mom and she we..."
Erin G.
Customer service was the best
Purchased item
Checkout+
"Loved it!"
Marianne N.
Smooth sailing!
Purchased item
Custom One Pet Portrait
"It is a birthday gift for my husband & I can’..."
Ofelia M.
Horrible. Too long to get a response and months to get a refund
Purchased item
Checkout+
"Never received item i ordered and it took Mon..."
Michelle O.
Customer service gets a zero! I’ll find a different company
Purchased item
Custom One Pet Portrait
"Customer service gets a zero! I’ll find a dif..."
Jane J.
Easy and quick shopping experience!
Purchased item
Custom One Pet Portrait
"The frame came cracked but they resent a new..."
Karissa B.
❣️
Purchased item
Checkout+
"Pure Amazing ⭐️"
Corina S.
First of all, I should’ve been able to see an example of what my picture was gonna look like. Secondly, the one that was sent to me is not even remotely the same colour as my dog.
Purchased item
Custom One Pet Portrait
"The print you decided to use is no where near..."
Karen P.
Shopping was not difficult but the result wasn’t satisfactory.
Purchased item
Custom Two Pet Portrait
"I ordered a 2 pet portrait and one of my pets..."
Sara D.
Easy and quick!
Purchased item
Checkout+
"A great memento of a great pup. Quick turn ar..."
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