Brassna Store review | Loox

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Jannik O.
Great
Set of Handcrafted Unlacquered Brass Hooks For Wall
Purchased item
Set of Handcrafted Unlacquered Brass Hooks For Wall
"Great quality feels heavy and luxurious."
Nino A.
Delayed shipping.
Slotted Strainer Basket With Lift Stopper 3-1/2", Brass Kitchen Sink Drain
Purchased item
Slotted Strainer Basket With Lift Stopper 3-1/2", Brass Kitchen Sink Drain
"Plastic internal broke while trying to tighten bc of a leak. Cheap. Otherw..."
Oscar J.
Everything was a breeze and the customer service team was really helpful!
RefineLux Tub Filler Faucet
Purchased item
RefineLux Tub Filler Faucet
"The tub filler faucet was perfect for our needs - thank you so much!"
Alison C.
Customer service was excellent.
Unlacquered Brass Kitchen Bridge Faucet With Sprayer & Cross Handles
Purchased item
Unlacquered Brass Kitchen Bridge Faucet With Sprayer & Cross Handles
"Beautiful finish and feels heavy and quality. Customer service is excellent..."
Bretin J.
Very Nice custom order.
Custom order for vessel sink
Purchased item
Custom order for vessel sink
"Very nice custom order"
Donald T.
Easy to buy from but difficult to get replacement parts like a missing knob
Victorian Bridge Faucet
Purchased item
Victorian Bridge Faucet
"The box was opened and not by accident someone deliberately opened it ! I a..."
Fernando R.
No comment
Mykonos Bridge Faucet
Purchased item
Mykonos Bridge Faucet
"Can’t rate it since I never get it"
Talia R.
Received completely different handles than what was pictured in the specs for the faucet we ordered. They sent us different ones to try but they were still not the same. Apparently the correct ones are out of stock?
Unlacquered Brass Three Hole Bridge Faucet with Pull-down Spray and Lever Handles
Purchased item
Unlacquered Brass Three Hole Bridge Faucet with Pull-down Spray and Lever Handles
"The handles pictured were not at all what we received. Very disappointing c..."
Adam C.
Scam company
Mykonos Bridge Faucet
Purchased item
Mykonos Bridge Faucet
"Still have not received my order! Awful customer service"
Kay T.
Nice service and very helpful
Unlacquered Brass Bath Tub Filler
Purchased item
Unlacquered Brass Bath Tub Filler
"Beautiful pieces from this Brand and well made"
Daniel A.
My first time shopping or doing business with them.They were quick to respond to emails which helped build confidence in the company.
Thermostatic Shower
Purchased item
Thermostatic Shower
"I'm having to wait for my plumber to install but the product looks as adver..."
Julie S.
Very easy
Brassna Handcrafted Brass Faucet
Purchased item
Brassna Handcrafted Brass Faucet
"It's beautiful!"
Donald W.
They said it would work and it doesn’t
Unlacquered Brass Disposer Flange with Removable Basket Strainer, Handcrafted Solid Brass Sink Flange For Garbage Disposal
Purchased item
Unlacquered Brass Disposer Flange with Removable Basket Strainer, Handcrafted Solid Brass Sink Flange For Garbage Disposal
"This does not work with American garbage disposals. worthless purchase"
Sarah P.
It takes days to get a response. Two of the pieces that came with the faucet I purchased were broken and one led to a massive leak under my kitchen sink.
Unlacquered Brass Disposer Flange with Removable Basket Strainer, Handcrafted Solid Brass Sink Flange For Garbage Disposal
Purchased item
Unlacquered Brass Disposer Flange with Removable Basket Strainer, Handcrafted Solid Brass Sink Flange For Garbage Disposal
"It feels very flimsy and cheap."
Dieter L.
The faucet I received is different from what I ordered.
Victorian Bridge Faucet
Purchased item
Victorian Bridge Faucet
"Very disappointed. The picture you sent and on your website is a different..."
Courtney C.
Lack of communication when the order was sent wrong
Unlacquered Brass Kitchen Sink
Purchased item
Unlacquered Brass Kitchen Sink
"The wrong size was sent to me and now the company isn’t responding."
James C.
quite easy to shop
Handcrafted Unlacquered Brass Kitchen Sink
Purchased item
Handcrafted Unlacquered Brass Kitchen Sink
"great product"
Brenda G.
It was an easy process thank you
Unlacquered Brass Widespread Prep Sink Faucet
Purchased item
Unlacquered Brass Widespread Prep Sink Faucet
"I WILL LET YOU KNOW FULL REVIEW WHEN I INSTALL IT"
Nadine A.
Love Brassna! Will definitely shop again
Victorian Bridge Faucet
Purchased item
Victorian Bridge Faucet
"Stellar customer service - thank you so much! And the product is just perfe..."
Andres V.
Very responsive support and beautiful products. Would definitely recommend.
Unlacquered Brass knobs
Purchased item
Unlacquered Brass knobs
"Awesome hardware! Perfect addition to our bathroom vanity."
James K.
Shipping took wayyyy too long. Should not have had to wait weeks for a faucet. I’m a designer and looked forward to working with a new brand but all around I was disappointed.
Victorian Bridge Faucet
Purchased item
Victorian Bridge Faucet
"The faucet is totally fine and I look forward to the patina to set in. Howe..."
Kathleen S.
Have not installed yet, but gorgeous and wonderful customer service.
Wall Mounted Nino
Purchased item
Wall Mounted Nino
"Have not installed yet, but gorgeous and very helpful customer service!"
Kuanhsien H.
poor quality items. missing parts. wrong parts. unless you are willing to spend more money getting it right.
Unlacquered Brass Gooseneck Deck Mounted Kitchen Faucet
Purchased item
Unlacquered Brass Gooseneck Deck Mounted Kitchen Faucet
"Poor Quality. what happened to me will happen to you. this is the second..."
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