Jocelyn A.
Shopping experience was great.
Purchased item
Monport GT 30W Split Fiber Laser Engraver & Marking Machine With AutoFocus (5.9” x 5.9”)
"Everything went smoothly and the machine work..."
Monportlaser store reviewsSee product reviews
Kevin B.
Very clear, good description of items available.
Easy process for checking out, and finding needed information on products.
Purchased item
Lightburn Compatible Motherboard for Desktop 40w CO2 Laser Engraver
"Best upgrade available, plug and play took m..."
Don L.
I continue to shop through your accessories, hoping that you can develop a combiner that would mount to the second mirror attachment
Purchased item
Monport Reno65 Pro Vision 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with 8MP HD Camera and Magnetic Assisted Focus
"I’m impressed with the compact size of the la..."
Allen W.
Don’t sell things you don’t have, leaving customers footing the bill for months without the product and being forced to go another route . Leaving twice as much money to be paid back while receiving negative marks on my credit because I refuse to pay for something I never received which now has to be handled in court for damages
Purchased item
CO2 Antifreeze Laser Coolant Non-Conductive Liquid for Laser Engraver Water Chiller
"Never received but free anyways"
Lezlie M.
At this point I feel like I'm just in the whole upside down floor grand
Purchased item
Monport Selected Basswood Plywood for Laser Engravers and Cutters DIY Crafting
"Receive instructions to a machine that looked..."
Gene W.
Other than the bad advise it was fine.
Purchased item
Monport Rotary Axis Chuck Attachment for Laser Engraving Machine(Compatible with Integrated Fiber & UV Laser Engravers Only)
"The online chat help was great. The sales pe..."
Gerry M.
No support.
Purchased item
Monport GT 50W Split Fiber Laser Engraver & Marking Machine With AutoFocus (7.9" x 7.9")
"I like the laser. Can’t use it. Tried calling..."
John M.
They answered all my questions and explained thing clearly
Purchased item
CO2 Antifreeze Laser Coolant Non-Conductive Liquid for Laser Engraver Water Chiller
"Email was timely and very to point easy to un..."
Cindy T.
Great
Purchased item
Buy One, Get One | Monport GT 100W Split MOPA Fiber Laser Engraver & Color Marking Machine With AutoFocus+ 6W Handheld Diode Laser Engraver Free
"Easy to order and a great price"
Christ-love D.
I love everything about my laser. The only thing, If you’re new to laser machine you just need a bit time to get familiar and there will be people to assist you on any issue. Overall my experiences with Monportlaser was awesome.
Purchased item
Metal Laser Marking Black Spray for CO2 Laser Engravers
"I’m having a great time with my Monport Reno..."
Corey S.
Fast and Easy
Purchased item
CO2 Antifreeze Laser Coolant Non-Conductive Liquid for Laser Engraver Water Chiller
"Antifreeze works great 👍"
Robert M.
Too much time working with support.....
Purchased item
Black Laser Marking Spray (shipping fee required)
"I haven't used the sprays yet, but I've had a..."
David W.
Exact replacement. Thank You
Purchased item
Monport 100w CO2 Laser Tube for Laser Engraver
"Exact replacement Laser Tube, well packaged f..."
Robert E.
After I got in touch with support, they tried their best to fix it
Purchased item
Monport 70W Co2 Laser Engraver & Cutter with Intelligent Precision and Automation - Mega S
"This machine is not ready. Trouble with light..."
Clint R.
Sales team was helpful and products arrive fast.
Purchased item
Monport Reno65 Pro Vision 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with 8MP HD Camera and Magnetic Assisted Focus
"Love the magnetic focus, power and accuracy a..."
Tom P.
Takes a long time to get answers/replies which is costly to my laser engraving business. For hobby guys maybe that’s okay, but for a business it hurts.
Purchased item
Monport CO2 Laser Si Reflective Mirror Lens for 60-150w
"Takes a long time to get replies, but overall..."
Robert S.
Shipping notifications were not clear. My order shipped in 3 shipments, but it said everything was shipped in 2. Little did I know, there was a third shipment that they didn’t notify me of, which was the actual laser. I took time off to be at home when it arrived, only to find out that it was my marking spray that didn’t need me to be there to receive.
Purchased item
Metal Laser Marking Black Spray for CO2 Laser Engravers
"I got my machine and it seems like quite the..."
Anthony A.
bad deal
Purchased item
Monport Aftersales Parts | Reno Series - With Magnetic Assist Focus Module
"no customer service reply..... parts missing..."
Jimmy C.
Finally got around to setting up the laser and so far, it is not working
Purchased item
Shipping Protection
"I need support setting up the laser. My PC do..."
Michael O.
Ok
Purchased item
Lightburn Compatible Motherboard for Desktop 40w CO2 Laser Engraver
"Works great"
Steven D.
I thought I ordered the Reno 65w pro only to have the 65 show up. Tried sending it back and paying for the pro but monport wouldn’t let me. Have had issues with my machine from day one. I have had it 8 months and it has worked a total of one month.
Purchased item
Monport Aftersales Parts | Reno Series - With Magnetic Assist Focus Module
"It’s my machine it has been a problem from th..."
Doug G.
Like I stated in my previous post, while I like the 65W Pro, because of the poor tech support I cant and dont recommend monport to others.
Monport can still make this right but after nearly 3 weeks I dont expect any type of communication from them.
Purchased item
Monport Reno65 Pro 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with DSP Controller and Magnetic Assisted Focus
"The machine came with a broken laser tube. I..."
Brandon M.
Ordering parts take forever
Purchased item
Monport 90W CO2 Laser Tube for Laser Engraver
"Still waiting for my item that I ordered over..."
Edward N.
Although the lenses were out of alignment from the beginning (should have been set correctly at the factory), even after many hours of adjusting and getting the lenses set correctly, the machine stil performs poorly, skipping cuts in places.
Purchased item
Monport Reno65 Pro 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with DSP Controller and Magnetic Assisted Focus
"Stop with the baloney and hire real "technici..."
Levi L.
Not impressed compared to other companies in the industry.
Purchased item
Bundle Sale | Monport Effi16S Upgraded 150W CO2 Laser Engraver & Cutter with Autofocus and Built-in Water Chiller
"24/7 support is bullshit and slow, item came..."
Drew K.
Very good to work with!
Purchased item
Monport 90W CO2 Laser Engraver & Cutter (28" x 20") with Autofocus and Bracket
"Very pleased with Montport at this point. Mac..."
Happyicecreations J.
I bought a cheaper unit and ended up upgrading. Wish I would of gotten a larger unit
Purchased item
Metal Laser Marking Black Spray for CO2 Laser Engravers
"Great stuff"
Arthur G.
Worst after sales support. No response to support email. Customer support is the worst I have ever encountered!!!!
Purchased item
Monport Reno65 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with Magnetic Assisted Focus
"Cannot get my reno65 connected. If not connec..."
Alvin H.
It’s an easy to navigate website. The website has more than enough information to make an informed decision.
Purchased item
Monport Laser Rotary Axis Attachment for Whole RENO Series Desktop CO2 Laser Engraver
"Easy to use! Opens so may more possibilities..."
Jeff K.
Bad people sending non working machines.
Purchased item
Gift_Lightburn Core Software License Key For Mega Co2 Laser(Free Gift – Not for Sale. No separate shipment)
"Terrible product. not ready for consumer
Use..."
Clay D.
Got the Reno 45 and liked it so much I just ordered to 10w UV. Cant wait to get it.
Purchased item
Monport Reno45 Pro Vision 45W Desktop CO2 Laser Engraver & Cutter (16" X 12") with 8MP HD Camera and Magnetic Assisted Focus
"Great laser. Wish I would have gotten it firs..."
Richard S.
No issues at all the website was up to date with shipping times and arrival was remarkably fast considering where it came from.
Purchased item
Lightburn Compatible Nano Replacement Board for 40W CO2 Laser Engraver
"Worked perfect right out of the box. Just fol..."
Keith K.
All good everything that I’ve inquired about has been answered, in a timely manner my best advice to other people if you need an answer wait 24 hours after submitting it
Purchased item
Monport Aftersales Parts | Reno Series - With Magnetic Assist Focus Module
"Personally, my experience has always been pos..."
John D.
Fast service and delivery.
Purchased item
Monport Reno65 Pro 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with DSP Controller and Magnetic Assisted Focus
"I really like my 65pro! Engraves delicate de..."
Christinean J.
I am impressed by the quality and performance of my RENO 45W CO2 laser engraver. Customer service was also a great experience.
Purchased item
Co2 Laser Engravers Protective Glasses-1064nm-OD5
"Received my new Reno 45W CO2 laser engraver a..."
John Z.
Love the product the ship times and customer service
Purchased item
Monport 40W Laser Power Supply for CO2 Laser Engraver
"I bought a cheap ankzone 40w pro co2 laser us..."
Precision R.
Customer Service is outstanding, very prompt
Purchased item
Monport 350W Laser Fume Extractor with 5-Layer Filter for Laser Engraver Cutting Machine
"Great Product for our needs. It has been up &..."
Brian E.
Reno 65 Pro broke down for 2 weeks now. Unable to get any help. Get it fixed and look at buying a brand with better support
Purchased item
Monport Laser Rotary Axis Attachment for Whole RENO Series Desktop CO2 Laser Engraver
"Have yet to use the product as my machine is..."
Chanda C.
Customer service was excellent and responsive.
Purchased item
Monport Reno65 Pro 65W Desktop CO2 Laser Engraver & Cutter (24" X 16") with DSP Controller and Magnetic Assisted Focus
"Great value for a 65w CO2 laser. Monport cust..."
Tyler I.
Great
Purchased item
Shipping Protection
"Works great!"
Monportlaser store reviewsVisit store