Joshua B.Verified
The customer service is just as bad as the pillow too. It’s just a bad all around experience
Purchased item
Original Callixe Thera Pillow™
"The pillow isn’t comfortable. The functions d..."
Callixe store reviewsSee product reviews
Rebecca A.Verified
No one has gotten back to me about my cord situation
Purchased item
USB Charging Cable
"I received a cird that no longer fits my pill..."
Sandi H.Verified
You tried .
Purchased item
Original Callixe Thera Pillow™
"Not enough power for me . Weak vibrations ."
Luane T.Verified
It’s really relaxes my shoulder and neck muscles and helps me allot!! Less Tylenol and Advil👍
Purchased item
Callixe Thera Wrap
"p"
Harvey B.Verified
Based on what I stated in other parts of survey I can’t give 5 stars
Purchased item
Original Callixe Thera Pillow™
"Took way too long to receive it after I order..."
Melissa B.Verified
The ordering was quick and easy. I received the pillow in almost two weeks, which is a fair time period.
Purchased item
Original Callixe Thera Pillow™
"It is a nice soft pillow. I like the warmth o..."
Susan N.Verified
So far the product lives up to the hype!
Purchased item
Original Callixe Thera Pillow™
"Shipping was fast and so far it seems to be h..."
Garth B.Verified
easy, no issues
Purchased item
Original Callixe Thera Pillow™
"excellent"
Tobi E.Verified
Good experience. No complaints.
Purchased item
Original Callixe Thera Pillow™
"I really love it. It relaxes my neck before I..."
Kari P.Verified
It took a LONG time to get here and then it was a disappointing piece of equipment.
Purchased item
Original Callixe Thera Pillow™
"If it actually massaged the neck and nape and..."
Melonie P.Verified
After seeing a bunch of your ads, I felt pretty certain the Thera Pillow was what I needed for an old neck injury. It was smooth and easy to place my order.
Purchased item
Original Callixe Thera Pillow™
"All it took was maybe 5 minutes and I could f..."
April F.Verified
The return policy is not that good. There’s a money back guarantee, but you have to pay for shipping so it’s really not a money back guarantee
Purchased item
Original Callixe Thera Pillow™
"It cost way too much money for what it does...."
Irene E.Verified
Took too long to get the products when you are needing them due to the ailment(s)
Purchased item
Original Callixe Thera Pillow™
"Like it. Wish the buttons were easier to pres..."
Nancy L.Verified
Fast shipping
Purchased item
Original Callixe Thera Pillow™
"Works great so far!"
Linda M.Verified
Easy to order
Purchased item
Original Callixe Thera Pillow™
"Effective; comfortable; easy to use."
Kevin G.Verified
I would like a refund
Purchased item
Original Callixe Thera Pillow™
"The product quit working after 5 uses. I am r..."
Bryan J.Verified
Took awhile to get, coming from overseas.
Purchased item
Original Callixe Thera Pillow™
"Too early to tell, hasn’t made a difference y..."
Lori C.Verified
Needs to be charged with little use
Purchased item
Original Callixe Thera Pillow™
"It has to be charged too often. I can use lik..."
Cambria D.Verified
Finding the products and reading reviews was so easy. Shipping wasn't a ton, it did take a little longer than I'd hoped but it was worth the wait. Highly recommend Callixe products to everyone who wants to take control of their muscle pain and stiffness.
Purchased item
Original Callixe Thera Back Pillow
"I purchased the back massager about a week af..."
Rita H.Verified
Disappointing shipping bag. It seems the pillow Callie was used already
Purchased item
Original Callixe Thera Pillow™
"I would like to return Callie
To does not ma..."
Diana C.Verified
Easy purchasing. The Callie arrived pretty quickly. It was exactly as described.
Purchased item
Original Callixe Thera Pillow™
"This works really well in relieving tension i..."
Bob C.Verified
Fine no problem
Purchased item
Original Callixe Thera Pillow™
"Wife has neck and back issues and this has be..."
Amanda M.Verified
Great communication during shipping. Fast shipping too.
Purchased item
Original Callixe Thera Pillow™
"I have terrible pain in neck & shoulders due..."
Bari L.Verified
The reason I eliminated a star is because I was unhappy the way it was shipped from Asia. No protection against damage. Just wrapped in plastic . Thank goodness there was no damage.
Purchased item
Original Callixe Thera Pillow™
"Absolutely love the traction function. Brings..."
Elizabeth M.Verified
Took a while for this to arrive and was not as advertised in the video
Purchased item
Original Callixe Thera Pillow™
"This pillow is not as advertised. It really j..."
David S.Verified
Very good
Purchased item
Original Callixe Thera Pillow™
"So far, it’s good. The battery process could..."
Amy R.Verified
To be honest I was surprised at how poor the shipping was. I expected it to come securely set in a box. Instead it came in a thin shipping bag.
Purchased item
Original Callixe Thera Pillow™
"Got it for my husband.
This is his review:
“..."
Debra L.Verified
Long delivery time, and the packaging was inadequate with very sparse instructions.
Purchased item
Original Callixe Thera Pillow™
"It really does help with the pain! I have us..."
Bettie A.Verified
Pillow arrived in good shape, no problems.
Purchased item
Original Callixe Thera Pillow™
"My neck definitely is better after using the..."
Jolene R.Verified
Arrived on time and as described.
Purchased item
Original Callixe Thera Back Pillow
"My father-in-law loves his back massager!"
Rachna S.Verified
Not good at all
Purchased item
Original Callixe Thera Pillow™
"I want to return this product. It doesn’t hea..."
Quynh N.Verified
Did not enjoy my experience. Did not help with shoulder & neck pain
Purchased item
Original Callixe Thera Pillow™
"Did not like the feeling. Would like a refund"
Rosemarie K.Verified
It took a long time to get the product. It was A month after it was promised.
Purchased item
Original Callixe Thera Pillow™
"My shipment was lost in May and after several..."
Shelley D.Verified
See previous
Purchased item
USB Charging Cable
"I ordered this on June 8 and paid for 5-7 day..."
Matin M.Verified
I purchased this product through the Shop app, and the return policy did not mention that I would need to pay the return postage cost. However, I am now being forced to pay for the return because I cannot use the product.
It appears that this requirement is mentioned on your website, but what happens for customers who place their orders through an app? The return policy shown during the purchase process should clearly include this information.
Purchased item
Original Callixe Thera Pillow™
"The vibration gives me a quick headache and m..."
Krista R.Verified
I waited a week or two for it to arrive and checked shipping/tracking a few times mainly because I was so excited for it to arrive. It was worth the wait!!
Purchased item
Original Callixe Thera Pillow™
"I am so happy with this purchase. The first u..."
Lisbeth S.Verified
Fine
Purchased item
Original Callixe Thera Pillow™
"I enjoy the massage and traction. However, th..."
Linda T.Verified
Always helpful
Purchased item
Original Callixe Thera Pillow™
"Love it. Works great for my neck"
Rose J.Verified
No comment
Purchased item
Original Callixe Thera Pillow™
"I’ll be returning for a full refund.
It does..."
Nancy B.Verified
I got an email asking since I had been using it for a while how I liked using it when I hadn’t even received it yet. I replied to the email and complained and I received it shortly after that.
Purchased item
Original Callixe Thera Pillow™
"I had to watch a video to see how to charge t..."
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