welovecouk Store review | Loox

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Toni T.
Customer service was alright. They give me the post code of the industrial area where the company is located. I had to find the building which is under different name (bit occured).
Nuie Provost 420mm Basin & Pedestal - White
Purchased item
Nuie Provost 420mm Basin & Pedestal - White
"The product is as good as it should be. Findi..."
Ismail C.
item has been returned back and you received the item (parcel force tracking ) however you have not keep in touch with me or done refund yet
1200 x 760 Rectangle Stone Shower Tray
Purchased item
1200 x 760 Rectangle Stone Shower Tray
"I have done return and unfortunately I have..."
Lester W.
Ok at the end
Anti Slip 1000 x 700 Rectangle Stone Shower Tray
Purchased item
Anti Slip 1000 x 700 Rectangle Stone Shower Tray
"Good no slip surface"
Amanda B.
Website is easy to navigate. Lots of choice and easy to follow instructions
Anti Slip 1700 x 700 Rectangle Stone Shower Tray - NSR060
Purchased item
Anti Slip 1700 x 700 Rectangle Stone Shower Tray - NSR060
"Great, just as I expected. Good quality and t..."
Adele R.
Great service, speedy delivery and quality for money
Anti Slip 1300 x 800 Rectangle Stone Shower Tray
Purchased item
Anti Slip 1300 x 800 Rectangle Stone Shower Tray
"Just liked the service I got from we love bat..."
Lorraine R.
They need to research CUSTOMER SERVICE because what they think it is certainly is not what customers expect.
Hudson Reed Fusion 500mm WC Unit - Compact - Anthracite Woodgrain
Purchased item
Hudson Reed Fusion 500mm WC Unit - Compact - Anthracite Woodgrain
"I would not recommend we love bathrooms at al..."
Keith M.
done
Black Fast Flow 90mm Shower Waste
Purchased item
Black Fast Flow 90mm Shower Waste
"done the job"
Hashmat G.
Good website and good products at very affordable prices
Observa Square Thermostatic Shower Valve & Slide Rail Kit
Purchased item
Observa Square Thermostatic Shower Valve & Slide Rail Kit
"I have return half of my order and kept the o..."
Abigail V.
Great
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin Anthracite
Purchased item
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin Anthracite
"Absolutely love our new unit!"
Tohid M.
Low Quality item.
1100 x 700 Rectangle Stone Shower Tray
Purchased item
1100 x 700 Rectangle Stone Shower Tray
"Low Quality Shower tray, It is plastic constr..."
Gillian G.
As promised.
Nuie Deco Compact 400mm Wall Hung Cabinet & Basin - Satin Anthracite
Purchased item
Nuie Deco Compact 400mm Wall Hung Cabinet & Basin - Satin Anthracite
"Very good value, great quality, well finished..."
John T.
Very bad customer service. Called about delivery that didn't happen the day before and was told that it was out of stock and they didn't know when I would get it. I asked when they planned to tell me, as I ordered it three weeks prior to the scheduled delivery. They didn't offer any sort of compensation, nor could they come up with any solution. Buyer beware!
Hudson Reed Finger Pull Handle 150mm - Brushed Brass
Purchased item
Hudson Reed Finger Pull Handle 150mm - Brushed Brass
"This review is for the service, not the produ..."
David E.
Really great service.
Hudson Reed 300mm Hinged Flipper Screen - Chrome
Purchased item
Hudson Reed 300mm Hinged Flipper Screen - Chrome
"Good price; rapid delivery; quality product;..."
Jamie W.
Taps both leaking upon fitment , returned for refund which I am still waiting for.
Aquadart Bayswater Basin Taps - Chrome
Purchased item
Aquadart Bayswater Basin Taps - Chrome
"Both taps leaked as soon as fitted, sent back..."
Armand D.
Perfect
Nuie White Fast Flow Shower Waste - White
Purchased item
Nuie White Fast Flow Shower Waste - White
"Looks very cheap material"
Jason D.
Fast delivery
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin Anthracite
Purchased item
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin Anthracite
"Great value and quality"
Wojciech Stefan R.
Good communication between delivery.
Anti Slip 900 x 900mm Quadrant Shower Tray
Purchased item
Anti Slip 900 x 900mm Quadrant Shower Tray
"Good quality"
Anil P.
No service
Anti Slip 1200 x 700 Rectangle Stone Shower Tray
Purchased item
Anti Slip 1200 x 700 Rectangle Stone Shower Tray
"The product is damaged and has been reported..."
Brenda B.
Easy peasy
Nuie Lawton Comfort Height Back to Wall Pan - White
Purchased item
Nuie Lawton Comfort Height Back to Wall Pan - White
"Really pleased with this EC"
John C.
Good and bad
Percussion 650mm Floor Standing Basin Vanity Unit
Purchased item
Percussion 650mm Floor Standing Basin Vanity Unit
"Unit arrived broken, I think this was down to..."
Jane F.
Thought my order was coming altogether but didnt. 3 separate deliveries
Deco Curved 1000 Combination Pack - Satin Blue
Purchased item
Deco Curved 1000 Combination Pack - Satin Blue
"Looks nice in my bathroom a wee change from w..."
Linzi A.
Very ridiculous delivery fees and delivery not promised when it says it is
ShowerWorX 1850 x 300mm Wet Room Screen with Black Profile - 8mm Glass
Purchased item
ShowerWorX 1850 x 300mm Wet Room Screen with Black Profile - 8mm Glass
"Product is great , when it eventually arrived..."
Bernadette K.
Quick delivery and reasonably priced
Denver Comfort Height Back to Wall Toilet
Purchased item
Denver Comfort Height Back to Wall Toilet
"The comfort toilet is not as high as I had ho..."
Helen M.
Awful customer experience. Had to continually chase just to get a response.
1800 x 900 Rectangle Stone Shower Tray
Purchased item
1800 x 900 Rectangle Stone Shower Tray
"Was wrong size but you wouldn’t take it back..."
Ian J.
Great place to shop for your new bathroom!
Lunar Chrome Square Rigid Riser Shower
Purchased item
Lunar Chrome Square Rigid Riser Shower
"Great product !"
Leightye W.
Good
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"Nice"
Ben M.
As per my previous comments, incorrect products, non response or return calls from your team to an admitted error on your part. I would also add that I have now tried to call your company service line three times. Each time I have been kept in a queue for over 30 minutes, being told I am getting closer to position 1. After over 30 minutes of wait time I reach position 1 only to recieve a automated answer machine message telling me to leave a message! This is atrocious customer service.
Hudson Reed Chancery Close Coupled Pan & Cistern - White
Purchased item
Hudson Reed Chancery Close Coupled Pan & Cistern - White
"I have had an awful experience with your comp..."
Peter P.
Quick and easy
Hudson Reed 300mm Hinged Flipper Screen with Support Bar - Brushed Brass
Purchased item
Hudson Reed 300mm Hinged Flipper Screen with Support Bar - Brushed Brass
"Great product!"
Wayne R.
Quick delivery and everything packed well, products all seem decent quality
Nuie Universal Push Button Basin Waste Slotted & Un-Slotted - Matt Black
Purchased item
Nuie Universal Push Button Basin Waste Slotted & Un-Slotted - Matt Black
"Decent pop up waste, nice action and fits wel..."
Mark R.
terible service
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"your cubicle was badly damadged on arrival an..."
Graham W.
Poor customer service.
Block II Square Exposed Rigid Riser Thermostatic Shower Set C/W Bath Filler - Chrome
Purchased item
Block II Square Exposed Rigid Riser Thermostatic Shower Set C/W Bath Filler - Chrome
"Product was never delivered and credit has st..."
Kay D.
Xxx
Hudson Reed Richmond Comfort Height Close Coupled WC & Cistern - White - Excluding Seat
Purchased item
Hudson Reed Richmond Comfort Height Close Coupled WC & Cistern - White - Excluding Seat
"It looks very nice but the flush is terrible...."
Paul S.
very nice
Anti Slip 1000 x 700 Rectangle Stone Shower Tray
Purchased item
Anti Slip 1000 x 700 Rectangle Stone Shower Tray
"Very nice"
Alison P.
Absolutely shambolic, arrived broken, requested a refund, have been ignored and sent replacement items, rmailed again and ignored again
Hudson Reed 700mm Wetroom Screen With Brass Support Bar - Brushed Brass
Purchased item
Hudson Reed 700mm Wetroom Screen With Brass Support Bar - Brushed Brass
"Absolutely shambolic! Arrived broken, I want..."
Trish H.
Shocking your customer care team do not get back faulty tap
Brayden - Brushed Brass Mono Basin Mixer Tap Inc P/B Waste
Purchased item
Brayden - Brushed Brass Mono Basin Mixer Tap Inc P/B Waste
"Very very disappointed with after care custom..."
Ian W.
Whole process seemless
Nuie Vibe Mono Basin Mixer - Chrome
Purchased item
Nuie Vibe Mono Basin Mixer - Chrome
"Fits and works well"
Sarah F.
Very please with the rapid delivery and pleased with all the order.
Nuie Core 500mm Floor Standing 2-Door Vanity & Basin - Gloss White
Purchased item
Nuie Core 500mm Floor Standing 2-Door Vanity & Basin - Gloss White
"Please with the size"
Russell J.
Terrible customer service and poor quality n delivery
Brayden - Chrome Mono Basin Mixer Tap Inc P/B Waste
Purchased item
Brayden - Chrome Mono Basin Mixer Tap Inc P/B Waste
"Awful customer service everything arrived dam..."
Jane W.
Very good and delivery very efficient and professional providing excellent customer service customer service.
1600 x 800mm Stone Walk-In Shower Tray & 8mm Screen Pack
Purchased item
1600 x 800mm Stone Walk-In Shower Tray & 8mm Screen Pack
"Perfect product as pictured and description,..."
Debbie C.
Great
Curved P-Shaped Hinged Bath Screen With Rail - Chrome
Purchased item
Curved P-Shaped Hinged Bath Screen With Rail - Chrome
"Perfect fit thanks"
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