Andrea Clarke C.
Took a little time to arrive but was worth wait
Purchased item
Tre Mercati Victoria Bianco Basin Tap (Pair) - Chrome
"Nice taps! Yet to be fitted!"
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Arvin Z.
Received a damaged item, they refused to accept a return.
Purchased item
Keighley 2000 Height Walk-in Wetroom Screen 1400mm - Black Matrix
"A damaged item, they refused to accept it and..."
John M.
fast service
Purchased item
Anti Slip 900 x 760 Left Hand Offset Quadrant Shower Tray
"great just what i wanted"
Linda W.
Great easy to use website great product and local win win
Purchased item
ShowerWorX 300mm Hinged Flipper Screen with Support Bar - Polished Chrome
"Great product, arrived quickly, well packed,..."
Gareth S.
Kept me up to date with delivery. Very professional
Purchased item
Brayden - Black Mono Basin Mixer Tap Inc P/B Waste
"Havent used it yet"
Yasmin W.
Absolutely awful experience and still awaiting a resolution
Purchased item
Trojan Granada Rectangular Single Ended Bath with Twin Grips 1675mm x 700mm 5mm - 0 Tap Hole
"Absolutely horrific experience. Probably the..."
Kim L.
Excellent
Purchased item
Aquadart Pimlico Mono Basin Mixer & Waste - Chrome
"Lovely tap"
Carol L.
Easy online service
Purchased item
Nuie Handles Small Rear Fixed Handle 50mm - Satin Chrome
"Great looking handles bought to replace exist..."
Christopher B.
Excellent service
Purchased item
1500 x 800 Rectangle Stone Shower Tray
"Excellent service and quality"
Mikail B.
great service
Purchased item
Ryker 500mm Floor Standing 2-Door Vanity & Basin 1 - Satin Green
"lovely bathroom furniture"
Joanna D.
All good except far too many emails
Purchased item
Nuie Handles Small Rear Fixed Handle 50mm - Satin Chrome
"Excellent delivery and product, easy to fit."
Niall G.
Call handling had a queue of 9 people yesterday.
Purchased item
1000 x 700 Rectangle Stone Shower Tray
"I like the shower tray, but I need to speak t..."
Robert M.
Asked for delivery on a specific date it turned up when I was at work.
Apparently no record of my request
Purchased item
Finesse Basin Mono Mixer Tap with Waste
"It a decent tap but the return policy is a jo..."
Kevin P.
Order dispatched but nothing on the van
Purchased item
Ryker 1100mm Toilet & Basin Combination Unit - Satin Green
"Inlet on cistern filler too long for a 500mm..."
Christopher H.
Thanks for sending out a replacement fast. As the first one was damaged. I’ll definitely be back if need anything else. Thanks🙏
Purchased item
900 X 900 Quadrant Stone Shower Tray
"Thanks"
Lynne J.
Easy ordering
Purchased item
Square Shower Waste White Top
"Fabulous"
Martin E.
Very easy
Purchased item
Hi-Flow Shower Waste 90mm Chrome
"Quick delivery"
Samantha B.
.
Purchased item
Aquadart Conway Deck Mounted Bath Shower Mixer WRAS - Chrome
"."
Sabibur T.
I think they making money by no refunding customers, making customers fed up.
Purchased item
PORTO 1700mm Premium Shower Bathroom Suite with Slide Rail Kit - Chrome
"If you order from this company you need to th..."
Zafar S.
👌🏼
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"Great product great value 👌🏼"
John C.
Superb service, top quality taps and a rapid dispatch
Purchased item
Aquadart Bayswater Basin Taps - Chrome
"I had my current sink taps for 25 years , old..."
Janet K.
Nice and easy
Purchased item
Owen & Oaks Elite Walk-In Profile Pack - Chrome
"Needed to put a smaller screen in the bathroo..."
J S.
Fantastic
Purchased item
Hudson Reed Apex 8mm Glass 700mm Hinged Door - Polished Chrome
"Fantastic value ,quick delivery"
Nirmal M.
happy
Purchased item
Hi-Flow Shower Waste 90mm Chrome
"its' ok"
Eileen W.
Very easy to order. The first tray was cracked on delivery and it was replaced immediately with no problems
Purchased item
Anti Slip 1500 x 700 Rectangle Stone Shower Tray
"It looks good but I didn’t realise how diffic..."
Monika K.
It was easy to choose online
Purchased item
L-Shaped 1700 x 850/700 Shower Bath
"It was very fast delivery,good price and qual..."
Margaret A.
Very efficient and quick delivery. Highly recommended
Purchased item
1100 x 700 Rectangle Stone Shower Tray
"Amazing tray for amazing price."
Luke A.
Unable to contact
Purchased item
Nuie Ella 1850 x 800mm Pivot Shower Door
"Two weeks trying to contact to return deliver..."
Melissa M.
Delivered on time thank you.
Purchased item
Aquadart Hadley Bath Filler - Black
"Really looks great in bathroom. Love that it..."
Sheila M.
Slight hiccup, mirror taken to wrong address first time , but got it few days later.
Purchased item
Bayswater 600mm Flat Mirror - Stiffkey Blue
"Lovely mirror, looks great in my bathroom.Bou..."
Hazel G.
The delivery criteria regarding checking goods and having a specified time to check and take photos if anything was wrong is garbage as the delivery driver just dumped it at the back door. Good job it wasn't raining as it was delivered about 2pm and I didn't finish work until 5pm. I awaited a text/contact so I could tell someone to go and sign and check it over before the driver left, that didn't happen either.
Luckily it was all OK.
To be fair it was packed well.
Deliveries need to be looked at
Purchased item
Nuie Minimalist 400mm Floorstanding Basin Vanity Unit - Beach Oak
"Perfect for a small space/cloakroom/undertair..."
Robin M.
Great
Purchased item
Nuie 800 x 800 Square Stone Shower Tray
"Great"
Sandra A.
Had a couple of issues with delivery being damaged but was efficiently dealt with by very helpful customer service team.
Purchased item
Reina Capo Vertical Flat Straight Heated Towel Rail - 800 x 500mm - White
"Radiator looks good and works efficiently ple..."
Lucy D.
Good service
Purchased item
ShowerWorX Summit 900mm Quadrant Shower Enclosures - 8mm Glass
"Delivered quickly and happy with the quality"
Diane C.
As before
Purchased item
Nuie Ella 1000mm Sliding Shower Door
"The shower door was damaged however we did no..."
Peter D.
Quick delivery
Purchased item
MATRIX SQUARE Exposed Rigid Riser Thermostatic Shower Set - Black
"Great shower"
Hua R.
The customer service is awful on return business. It’s impossible to return!
Purchased item
1200 x 800 Rectangle Stone Shower Tray
"The two shower trays I bought recently from y..."
Premji K.
Dreadful - I have tried to return and just keep getting asked to take pictures of the outside of the box!!
Purchased item
SDG Wet Room Shower Tray Former with Center Drain & Complete with Square Waste Kit
"It was not fit for purpose, it is not a full..."
Francesko P.
Not very great service
Purchased item
1200 x 800 Rectangle Stone Shower Tray
"Not very great service"
Karen M.
Still awaiting refund
Purchased item
Hudson Reed Fusion Wall Hung Vanity Unit & Polymarble Basin 400mm (1 Door) - Charcoal Black
"Item had several scratches and was of poor qu..."
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