Ruth T.Verified
Easy to navigate website, fast shipping.
Purchased item
Cascade Backpack - Compact
"I bought this to take on a trip that I haven'..."
Portland Gear store reviewsSee product reviews
Michele C.Verified
I think ive said it all.
Purchased item
Cascade Backpack - Standard
"After 9 days from order I logged in and saw i..."
Jorge D.Verified
.
Purchased item
HATS - BBWS
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J D.Verified
Customer service rocks.
Purchased item
Cascade Kit - Standard
"I love my backpack it is perfect to fit my l..."
Meredith S.Verified
A great company with excellent customer service.
Purchased item
Cascade Backpack - Standard
"This backpack is really great quality. Iโm ve..."
Samantha W.Verified
Great overall, slow with shipping because I didnโt select the priority for $1
Purchased item
Cascade Backpack - Standard
"Itโs a great backpack! Fun colors, functional..."
Bridgett N.Verified
The process was simple and very user friendly.
Purchased item
Cascade Backpack - Standard
"Exceeded my expectations, and I received so m..."
Tony M.Verified
Shipping eta was a little in the gray area as far as accuracy. And in a world of things getting shipped to you relatively fast this took a few weeks with the tracking information never working until basically the day it arrived.
Purchased item
Cascade Backpack - Standard
"Love the look of the bag and the way it sits..."
Pauline J.Verified
I will have the pleasure of traveling with all of my new pieces
Purchased item
Cascade Weekender - Standard
"Beautiful quantity pieces that I will have th..."
Margaret K.Verified
Great
Purchased item
Cascade Backpack - Standard
"Love it"
Sherry E.Verified
Migrating thru the website was a breeze. Picked out my lavender backpack. And checkout was easy. Bag was received promptly as I didn't have much time before leaving on the vacation it was bought for
Purchased item
Cascade Backpack - Standard
"Bought the bag for my first cruise. Loved th..."
Sheila H.Verified
Fast delivery and great online communication.
Purchased item
Cascade Backpack - Standard
"I love the physical qualities of the pack, th..."
Susan Lee W.Verified
Very helpful staff.
Purchased item
Cascade Tote - Standard
"I bought my bag at the Portland airport after..."
Christine M.Verified
Love so many of your bags and backpacks--great design! As a vegan I'm delighted that you use Leatherlite rather than animal products. I've ordered from Portland Gear several times and everything arrived in pristine condition and so well designed that they are even nicer to use than I expected.
Purchased item
Cascade Backpack - Standard
"It was the water resistance (those rubbery zi..."
Marty G.Verified
The best!!
Purchased item
Cascade Backpack - Standard
"Great product great humans great experience."
Ashley C.Verified
Easy to order and arrived quickly
Purchased item
Cascade Backpack - Compact
"Yeah, I love it! Itโs perfect. New salon owne..."
Jamie H.Verified
Bought off Instagram and loved that you can see all colors and sizes, plus the video to show all the workings of the bag.
Purchased item
Cascade Backpack - Compact
"I haven't used this bag yet on travels but it..."
CustomerVerified
Friendly, helpful staff at the Bend location in the Old Mill District. Will be back.
Purchased item
Cascade Weekender - Standard
"Love this weekender. Color, quality, zipper s..."
Anthony M.Verified
Very easy to order and the description was as promised
Purchased item
Cascade Backpack - Standard
"Bought this to use as a travel backpack, love..."
Dana E.Verified
Great company - great customer service. Great products !
Purchased item
Cascade Tote - Standard
"These bags are the best. I have bought a ton..."
CustomerVerified
Lots of choices and the sales staff was very knowledgeable and helpful.
Purchased item
Cascade Backpack - Standard
"I had been looking to upgrade my carry on bag..."
Lori M.Verified
Customer service handled a glitch in ordering quickly!
Purchased item
Cascade Tote - Standard
"The standard tote is just the right size to c..."
Paul S.Verified
Quick efficient!
Purchased item
Cascade Backpack - Standard
"Taking it on a three week journey across Japa..."
Mindy F.Verified
Easy to shop on the app and loved the selection!
Purchased item
Cascade Backpack - Compact
"This backpack is a real treat! It has pockets..."
K M.Verified
Helpful
Purchased item
Cascade Carry-On
"Moves easily"
Juliane D.Verified
It was fine
Purchased item
Cascade Backpack - Standard
"Havenโt used it yet but I think it is gonna โ..."
CustomerVerified
Friendly and helpful person at the counter. ๐
Purchased item
Glacier Lunchbox
"Itโs durable and the perfect size for my sonโ..."
Nonny S.Verified
The customer service is very responsive, and they answered my email.
Purchased item
Cascade Backpack - Standard
"I love the look and spaciousness, but I am to..."
Lisa M.Verified
Great customer support!
Purchased item
Cascade Backpack - Standard
"Have loved the bag since purchasing. Like tha..."
Heidi L.Verified
๐
Purchased item
Studio Faded Hoodie
"๐"
Rhonda C.Verified
Shopping was easy and shipping was so fast!
Purchased item
Cascade Backpack - Standard
"I have been eyeing a Portland Gear backpack f..."
Dakota C.Verified
Employees are chill and helpful without being pushy
Purchased item
Cascade Weekender - Standard
"Bought this for a girl I was seeing and she l..."
Russell S.Verified
I was ready to move on from this order and not even bother leaving a 1-star review, but after receiving yet another email asking me to leave a review, I figured I would oblige.
The product itself is very nice and worthy of 5 stars. Unfortunately, the customer service is not.
The company made a mistake with my original order and sent me two weekender bags instead of one weekender bag and a luggage tag. Rather than simply keeping the more expensive item, I did the honest thing: I contacted the c
Purchased item
Luggage Tag - Leatherlite
"I was ready to move on from this order and no..."
Scott S.Verified
got the bag I wanted at a great price.
Purchased item
Cascade Backpack - Standard
"Great bag, love the functionality of it. But..."
Jacob L.Verified
I found this website to be easy to use, and to navigate, and had a much better experience with it than I have had with bigger company's websites like Amazon or Walmart.
Purchased item
Cascade Weekender - Standard
"This was exactly what I needed for my current..."
CustomerVerified
for an airport shop (PDX), customer service was good
Purchased item
Cascade Backpack - Compact
"I like the way it looks. It's a bit stiff an..."
Rodney T.Verified
General experience was good. I live in rural Alaska and it came in an reasonable time.
Purchased item
Cascade Backpack - Standard
"The backpack isn't as large as I thought. It..."
Julia M.Verified
Fast shipping
Purchased item
Cascade Backpack - Compact
"Looking forward to using it on an upcoming tr..."
Marybeth S.Verified
Thank you !
Purchased item
Cascade Backpack - Standard
"Enjoying it ."
Shannon W.Verified
The customer service is awesome. The shipping and delivery is quick. I am a very happy customer.
Purchased item
Cascade Pouch
"I love the color, quality, and durability. I..."
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