Rachel M.Verified
Prompt service, arrived as expected.
Purchased item
Cascade Backpack - Standard
"Love the wide open top and light interior so..."
Portland Gear store reviewsSee product reviews
Rachel S.Verified
Site is easy to navigate and purchasing was straightforward.
Purchased item
Cascade Backpack - Standard
"Feels sturdy and like it will survive a lot o..."
Rita H.Verified
Great
Purchased item
Cascade Backpack - Standard
"Very nice"
Lisa M.Verified
The first bag was delivered to a postmaster box but I never received it. Portland Gear sent another bag free of charge. Thank you!
Purchased item
Cascade Tote - Standard
"Just used this bag on a trip to Greece. It wa..."
CustomerVerified
Friendly staff and lots of variety.
Purchased item
Essential PDX Carpet Tee
"Great fit and quality material. Need to buy m..."
Janette L.Verified
Great sales. Quick ordering and delivery.
Purchased item
Cascade Backpack - Compact
"GREAT bag for travel. I left off one star bec..."
Jennifer J.Verified
It was just an ok experience.
Purchased item
Cascade Weekender - Standard
"The bag is ok. It’s a little bigger than I th..."
Lisa D.Verified
Great delivery and easy website !!
Purchased item
Cascade Getaway
"A great backpack !! Can’t wait to use it hiki..."
Tracey B.Verified
Ordering was easy and the customer support was fantastic!
Purchased item
Cascade Backpack - Compact
"I haven’t used it yet but the size and all th..."
Elizabeth T.Verified
First time customer. Looking for a large, convenient and functional backpack and found Portland Gear from a Google search. Great size pockets and inside space. Can fit everything I need for a day and it feels very organized as well- no more digging around for things! Loving it for my long commute and different work locations I go to.
Purchased item
Tech Organizer
"Very functional, size and pockets are perfect..."
Donna M.Verified
I placed my original order on a day full of difficult distractions in my life. I made a big mistake while ordering and AI told me that I was too late to change my order. Well, your human employees stepped in and took care of everything with kindness and courtesy. Especially Dakotah. The backpack has arrived and it is perfection in the quality of material, quality of work, and practicality of design. I'm trying to figure out if there is any way I can use it as a handbag so I can show it off. Thx.
Purchased item
Cascade Bag Charm
"I love this little replica of my new backpack..."
Rhonda J.Verified
Really good experience.
I had to exchange a previous purchase and the service and response was great. So happy with the quality.
Purchased item
Cascade Tote - Standard
"The size is perfect
The quality is great and..."
John E.Verified
Easy!
Purchased item
Cascade Weekender - Standard
"Great bag!"
Tracey L.Verified
I like the quality of Portland gear.
Purchased item
Cascade Weekender - Compact
"It does not fit under the isle seat of a Boei..."
CustomerVerified
Everything and everyone was great
Purchased item
Cascade Backpack - Compact
"Super functional for work and outdoors. Very..."
Christine M.Verified
Great experience all around
Purchased item
Personalized Cascade Backpack - Compact
"I absolutely love this bag! It has plenty of..."
Todd H.Verified
Shipping was fast, even when I had an exchange it was super fast and easy.
Purchased item
Soft-Blend "CB" Arch Tee
"Love the shirt. Fits great, feels great, and..."
Lisa V.Verified
They were so prompt and I actually got it a day early.
Purchased item
Travel Wallet
"This is the perfect size! I bought it to go o..."
Robert M.Verified
Very easy
Purchased item
Personalized Cascade Backpack - Standard
"Way better than I expected!!! My wife now wan..."
Cheree R.Verified
We have backpacks and have given them as presents. Great products!
Purchased item
Travel Wallet
"Present for our adult son on his work trip to..."
CustomerVerified
Friendly and helpful staff.
Purchased item
Cascade Backpack - Standard
"Great backpack. Lots of room and places to it..."
Kathryn M.Verified
I was applying a first time buyer discount screen. One screen said I qualified for free shipping (even after the discount was applied), the next screen didn't give me the free shipping. I feel as if I was led to believe one thing and given another. (bait and switch). It left a sour taste in my mouth.
Purchased item
Cascade Weekender - Compact
"I loved the color, functionality and look of..."
Peter F.Verified
Very easy — seamless
Purchased item
Personalized Cascade Backpack - Standard
"Best backpack I’ve ever owned! Versatile and..."
Blair E.Verified
I bought online.
Purchased item
Cascade Backpack - Standard
"The backpack is cute and very comfortable. I..."
Bruce W.Verified
Overall great, good responsive customer service, rapid shipping, and the products arrived in perfect condition.
Purchased item
Cascade Kit - Standard
"We got two of these, one for me and one for m..."
Pam R.Verified
They were quick to rectify any billing issues I had !
Purchased item
Personalized Cascade Backpack - Standard
"Love this for Auto Travel, Air Travel, an..."
Jackie L.Verified
Love the quality and durability of the backpack and toiletry bag.
Purchased item
Travel Wallet
"Love the size and light weight of this travel..."
Katera R.Verified
Very efficient! Great craftsmanship and style of bag!
Purchased item
Personalized Cascade Backpack - Standard
"I love it in every way possible! The only thi..."
Johnette H.Verified
Great! Will order again.
Purchased item
Cascade Backpack - Standard
"Super customer service. I appreciate it and w..."
Mary D.Verified
Great fast service.
Purchased item
Silicone Luggage Tag - Standard
"Really cute but overpriced."
CustomerVerified
Buy it in Portland airport just before fglight. Very kind and supportive costumer service.
Purchased item
Cascade Backpack - Compact
"Prrfect for travel and everyday use.
Comforta..."
Nicole C.Verified
Best ever.
Purchased item
Cascade Backpack - Standard
"This was the BEST customer service experience..."
Rebecca L.Verified
Super easy decision and fast delivery. Thank you!
Purchased item
Cascade Backpack - Standard
"I recently started a rather robust commute on..."
Linda T.Verified
Staff was very helpful
Purchased item
Cascade Backpack - Standard
"Great backpack. I love mine and took one to..."
Anna J.Verified
When I ordered it came in a timely manner
Purchased item
Cascade Backpack - Compact
"Loved the compact backpack great quality for..."
Sarah H.Verified
It was easy to shop.
Purchased item
Cascade Backpack - Standard
"I love my backpack. It is roomy enough to car..."
Celeste R.Verified
See the previous comments! Great product, AND I hope you all work on customer service real soon! Thanks!
Purchased item
Cascade Getaway
"Hello, Portland Gear!
I really enjoyed your s..."
Tim E.Verified
Really great company and everything showed up quickly.
Purchased item
Cascade Carry-On
"We love the bag so much. Thanks again for you..."
Maya S.Verified
Submitted a zipper damage replacement request a couple months past the 2 year purchase policy and my backpack was replaced immediately without any questions. Also I love the assortment extensions and plan to buy some accessories in the future.
Purchased item
Cascade Backpack - Standard
"Love this backpack for work- it fits everythi..."
CustomerVerified
I especially liked that I could try on both backpacks at the PDX store after seeing them first online.
Purchased item
Cascade Backpack - Compact
"It’s a great backpack! Love the box opening."
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