Factory Direct Hobbies Store review | Loox

Factory Direct Hobbies store reviewsSee product reviews

Visit store
Ted Y.
I think I waited for this car for about a year, but that was not FDH's fault. Once it was in their hands, they wasted no time in getting it to me. It was well packaged and arrived safely. They readily answered any questions I had along the way.
BLI 8950 ATSF Business Car #37, HO
Purchased item
BLI 8950 ATSF Business Car #37, HO
"While this business car is not based on an AT..."
Justin C.
.
Woodland Scenics 5046 Corner Porch House, HO Scale
Purchased item
Woodland Scenics 5046 Corner Porch House, HO Scale
"After a mishap with a defective product Facto..."
Joe G.
The pre-order process was straight forward and the "its ready" e-mail was easy to deal with when buying it when it was ready. I will likely end up doing more preorders with this company in the future.
BLI 8972 Z74D Business Car, PRR 7510, "Pittsburgher", Late 1940's, HO
Purchased item
BLI 8972 Z74D Business Car, PRR 7510, "Pittsburgher", Late 1940's, HO
"I love the features of this car. The attenti..."
George P.
Excellent purchase and shipping was great too. Well packaged.
BLI 9100 C&O Heavyweight 5-Car Passenger Set, Tri-Color Scheme, HO
Purchased item
BLI 9100 C&O Heavyweight 5-Car Passenger Set, Tri-Color Scheme, HO
"The 5-piece passenger car set is of excellent..."
David H.
See my previous submission. The positives and negatives apply
BLI 8950 ATSF Business Car #37, HO
Purchased item
BLI 8950 ATSF Business Car #37, HO
"They business car looks great, exactly what I..."
Phillip B.
.
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
Purchased item
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
"Great quality as always. Paint matches previ..."
James H.
Great selection of great products!
BLI 8965 PRR Heavyweight 5-Car Passenger Set, Late 1940's Era, HO (PB70 #4780, P70 #3420, P70 #3575, P70 #3706, Z74d #7504 "Quaker City")
Purchased item
BLI 8965 PRR Heavyweight 5-Car Passenger Set, Late 1940's Era, HO (PB70 #4780, P70 #3420, P70 #3575, P70 #3706, Z74d #7504 "Quaker City")
"Very impressed with this high quality Broadwa..."
Roy P.
Overall, most transactions have gone very well over the years.
BLI 8961 Unlettered Business Car, Pullman Green w/ Balloon Roof, HO
Purchased item
BLI 8961 Unlettered Business Car, Pullman Green w/ Balloon Roof, HO
"Disappointed there are no working rear red ma..."
Larry F.
Easy pay and packed well for shipping.
BLI 8964 PRR Heavyweight 5-Car Passenger Set, 1930's Era, HO (PB70 #5034, P70 #823, P70 #989, P70 #1042, Z74d #120 "Pennsylvania")
Purchased item
BLI 8964 PRR Heavyweight 5-Car Passenger Set, 1930's Era, HO (PB70 #5034, P70 #823, P70 #989, P70 #1042, Z74d #120 "Pennsylvania")
"They were as what I expected."
John I E.
Just too much fun and too easy.
BLI 8955 Northern Pacific Business Car, "Green River", HO
Purchased item
BLI 8955 Northern Pacific Business Car, "Green River", HO
"I rode the NP North Coast Limited a number of..."
Jason B.
Great dealer!!!1
Atlas 10004560 HO EMD GP38-2 - Standard DC - Silver -- Farmrail #2314 (tan, Boxcar Red, orange)
Purchased item
Atlas 10004560 HO EMD GP38-2 - Standard DC - Silver -- Farmrail #2314 (tan, Boxcar Red, orange)
"Very nice looking locomotive!!! Hope there wi..."
Rick S.
AAA+++ service
BLI 8974 Z74D Business Car, PRR 7509, "Ohio", 1950's Appearance, HO
Purchased item
BLI 8974 Z74D Business Car, PRR 7509, "Ohio", 1950's Appearance, HO
"Very nicely detailed cars."
Chris J.
I have been ordering my stuff for over a year now and I have never had any problems.
Preiser N 79226 Christmas Figures, 2 Santas, Children, Snowman
Purchased item
Preiser N 79226 Christmas Figures, 2 Santas, Children, Snowman
"Fantastic for as small as they are!"
Jeff B.
My order came in a timely matter, no damage I was pleased
Woodland Scenics 4959 Smith Brothers TV & Appliance, N Scale
Purchased item
Woodland Scenics 4959 Smith Brothers TV & Appliance, N Scale
"I just tested the product, but haven't added..."
Paolo M.
After the direct purchase with Rapido and Scale Train you are for me the best Paolo
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
Purchased item
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
"Marvellous ! Excellent the choise of DHL for..."
Stephen J.
Good service on free shipping misunderstanding.
Atlas ATL898 Code 100 Plate Girder Bridge -- Southern Pacific (silver, black), HO Scale
Purchased item
Atlas ATL898 Code 100 Plate Girder Bridge -- Southern Pacific (silver, black), HO Scale
"What I expected."
Robert C.
Outstanding as always!
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
Purchased item
BLI 8966 PRR Heavyweight 5-Car Passenger Set, 1950's Era, HO (PB70 #4792, P70 #3435, P70 #3609, P70 #3724, Z74d #7509 "Ohio")
"Love it. First long distance train ride I ha..."
Jerry O.
Always easy to find what you're looking for.
BLI 8950 ATSF Business Car #37, HO
Purchased item
BLI 8950 ATSF Business Car #37, HO
"Always a great experience is to be had with F..."
Diane D.
Great easy shopping experience I will be buying more.
Walthers Cornerstone HO 933-4145 Plastic Pellet Plant Kit
Purchased item
Walthers Cornerstone HO 933-4145 Plastic Pellet Plant Kit
"Great product..."
Ken H.
Discounts are always offered and expire before I got it. The price was fine.
BLI 8975 Z74D Business Car, PRR 120, "Pennsylvania", Mid-1930's Appearance, HO
Purchased item
BLI 8975 Z74D Business Car, PRR 120, "Pennsylvania", Mid-1930's Appearance, HO
"Besides taking forever to get due to the preo..."
Michael A.
Shipped in a timely fashion
Atlas Model Railroad Co. 150-790 Flat Car Girder Load, HO
Purchased item
Atlas Model Railroad Co. 150-790 Flat Car Girder Load, HO
"Using these parts to.make bridges to go over..."
William S.
The clear plastic Evergreen styrene sheets were shipped to me in too small a box so they were bent. With the hot weather we've been having, they were permanently curved and I had to buy new sheets from someone else.
Evergreen Scale Models 9007 Styrene Sheet Clear - 6 x 12" 15.2 x 30.5cm -- .015" .04cm pkg(2), A Scale
Purchased item
Evergreen Scale Models 9007 Styrene Sheet Clear - 6 x 12" 15.2 x 30.5cm -- .015" .04cm pkg(2), A Scale
"Plastic sheets are good, but FDH put them in..."
Richard B.
Great sale!
Atlas Model Railroad Co. 2500 CODE 80 TRACK (BLACK TIES/NICKEL SILVER RAIL) Super-Flex 30" Track Section, N Scale
Purchased item
Atlas Model Railroad Co. 2500 CODE 80 TRACK (BLACK TIES/NICKEL SILVER RAIL) Super-Flex 30" Track Section, N Scale
"Great sale!"
Thomas O.
Good prices & fast service.
JTT Scenery Products HO 94293 (TR-1093) Professional Series Pine Trees 3" (3)
Purchased item
JTT Scenery Products HO 94293 (TR-1093) Professional Series Pine Trees 3" (3)
"The trees were very thin & not quite what I e..."
Larry G.
Easy, effective
Woodland Scenics AS5343 Tim Burr Logging, N Scale
Purchased item
Woodland Scenics AS5343 Tim Burr Logging, N Scale
"Firmly packed, swift delivery"
Mike B.
Great!
Walthers Proto HO 110062 45' Difco Dump Car, British Columbia Railway # 996169
Purchased item
Walthers Proto HO 110062 45' Difco Dump Car, British Columbia Railway # 996169
"Fast service."
Michael H.
Easy to order on-line. Love the sales and the discounts! Thanks.
Woodland Scenics HO BR5073 Moonlite Motor Court, Built-&-Ready Landmark Structure, Includes Office and 3 Rooms
Purchased item
Woodland Scenics HO BR5073 Moonlite Motor Court, Built-&-Ready Landmark Structure, Includes Office and 3 Rooms
"love Woodland Scenics built '& ready structur..."
Kent I.
Pleasantly surprised by follow through on long lead pre-orders with good pricing.
Athearn Genesis ATHG66367 HO MP15AC Locomotive With DCC & Sound, SP #2734
Purchased item
Athearn Genesis ATHG66367 HO MP15AC Locomotive With DCC & Sound, SP #2734
"Has run very well so far - limited operation...."
Robert M.
Excellent service
BLI 7439 ARA 70-Ton Quad Hopper, WM, 4-pack (Fantasy Paint Scheme), N Scale
Purchased item
BLI 7439 ARA 70-Ton Quad Hopper, WM, 4-pack (Fantasy Paint Scheme), N Scale
"Look and run beautifully"
Mark D.
No issues
WalthersProto 920-42187 EMD GP35 - LokSound 5 Sound & DCC -- Southern Pacific(TM) #6625, HO
Purchased item
WalthersProto 920-42187 EMD GP35 - LokSound 5 Sound & DCC -- Southern Pacific(TM) #6625, HO
"Like the detail and quality"
Michael N.
Arrived fast & in perfect condition!
Atlas Model Railroad Co. 521 C83 6' STRAIGHT TRACK 4pc, HO
Purchased item
Atlas Model Railroad Co. 521 C83 6' STRAIGHT TRACK 4pc, HO
"Arrived fast & in perfect condition. Atlas tr..."
Edward H.
No problems
Broadway Limited Imports N 9362 SW7 Indiana Harbor Belt #8857 (DCC and Sound) HOBBYTYME EXCLUSIVE
Purchased item
Broadway Limited Imports N 9362 SW7 Indiana Harbor Belt #8857 (DCC and Sound) HOBBYTYME EXCLUSIVE
"Excellent detail. Runs well out of the box."
Richard B.
Excellent transaction.
Lionel O27 6-65038 Tubular 8-3/4" Straight Track
Purchased item
Lionel O27 6-65038 Tubular 8-3/4" Straight Track
"Very nicely well made track at resonable pric..."
Barry H.
Great Service and Quality
Noch Gmbh & Co 14825 Street Accessories -- Trash Cans & Dumpster Set, HO Scale
Purchased item
Noch Gmbh & Co 14825 Street Accessories -- Trash Cans & Dumpster Set, HO Scale
"Great products and service, great people to w..."
Arthur L.
thanks
Rust-oleum 1245T Testors Enamel Spray, Gloss White (3oz)
Purchased item
Rust-oleum 1245T Testors Enamel Spray, Gloss White (3oz)
"just what I needed"
Theodore H.
💪💪
Atlas #842 TERMINAL JOINERS (12 pair), HO
Purchased item
Atlas #842 TERMINAL JOINERS (12 pair), HO
"Great transaction thanks"
Wayne W.
Received duplicate requests to complete order after only make 1 pre order
BLI 9120 Coach-Baggage Combine, Christmas Holiday Scheme, HO
Purchased item
BLI 9120 Coach-Baggage Combine, Christmas Holiday Scheme, HO
"I received 2 separate emails for my pre-order..."
Joseph G.
See previous
Bachmann 74802 50'6" DROP END GONDOLA - BALTIMORE & OHIO #551470, HO
Purchased item
Bachmann 74802 50'6" DROP END GONDOLA - BALTIMORE & OHIO #551470, HO
"Price increase during final step of checkout..."
Brian N.
Always a pleasure to order online from Factory Direct
Atlas Model Railroad Co. 521 C83 6' STRAIGHT TRACK 4pc, HO
Purchased item
Atlas Model Railroad Co. 521 C83 6' STRAIGHT TRACK 4pc, HO
"Love Atlas track to help me with my layout"
Matthew B.
On the negative side, it took me four days to make contact with Customer Support after sending two emails, leaving a message on their phone, and finally establishing contact via chat. On the positive side, once I made contact via Chat, I was able to resolve the issue very quickly. However, I had to pay the return shipping on the extra item and got a store credit instead of a refund. If I had been able to make contact within 2 days, the order could have been easily fixed before it shipped.
Oxford Diecast 553-87CB42003 1942 Chrysler Town and Country Station Wagon - Assembled -- Catalina Tan, Brown, HO
Purchased item
Oxford Diecast 553-87CB42003 1942 Chrysler Town and Country Station Wagon - Assembled -- Catalina Tan, Brown, HO
"This HO Scale 1942 Chrysler Town & Country (W..."
Factory Direct Hobbies store reviewsVisit store