Factory Direct Hobbies Store review | Loox

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Steve C.
I appreciate the shipping specials - I don’t mind waiting a few extra days, especially if the item is on sale!
Woodland Scenics BR5058 Wood Shack, HO
Purchased item
Woodland Scenics BR5058 Wood Shack, HO
"Small but nicely detailed. Looks great sittin..."
John H.
Good communication but shipping was not what i expected. Everything I ordered came in several packages most of which arrived on the same day. It could have all been placed in one box. My concern is that the profit margin is eaten up in postage. I don't want this company to close.
Excel 20017 #17 Small Chisel Blades (5)
Purchased item
Excel 20017 #17 Small Chisel Blades (5)
"Good blades but wider than Exacto's #17."
Daniel O.
Easy ordering Quick delivery
Woodland Scenics WOO5521 Hall & Duke - Assembled - AutoScenes(R) -- Pickup Truck & 2 Figures, HO Scale
Purchased item
Woodland Scenics WOO5521 Hall & Duke - Assembled - AutoScenes(R) -- Pickup Truck & 2 Figures, HO Scale
"Fits right into the era"
Philip C.
A preferred supplier, since I resumed the hobby in 2008. Lots of great product and you have always maintained a high level of service. Well done!
BLI 8982 PB70 Coach-Baggage Combine, PRR 4780, Late-1940's Paint, HO
Purchased item
BLI 8982 PB70 Coach-Baggage Combine, PRR 4780, Late-1940's Paint, HO
"Adding to my PRR Steam-Transition Era fleet...."
William B.
Arrived on time, and was as described.
(Brass Hybrid) BLI 7352 ATSF Blue Goose, #3460, Early 1939 Appearance, Paragon4 Sound/DC/DCC, Smoke, HO
Purchased item
(Brass Hybrid) BLI 7352 ATSF Blue Goose, #3460, Early 1939 Appearance, Paragon4 Sound/DC/DCC, Smoke, HO
"Robert has not been able to run the engine at..."
Marc P.
good service! fast shipping
Walthers SceneMaster 949-1111 Grass Tufts 1/4" 0.6cm Tall -- Summer pkg(42), HO Scale
Purchased item
Walthers SceneMaster 949-1111 Grass Tufts 1/4" 0.6cm Tall -- Summer pkg(42), HO Scale
"Good value. Weeds are a bit high for HO."
Ronald D.
No hassles; no surprises; smooth transaction.
BLI 9170 PRR B6sb 0-6-0, #134, Post-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9170 PRR B6sb 0-6-0, #134, Post-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"This is one of the most detailed HO Steam Loc..."
Michael T.
Happy with how easy and straight forward everything was. Will be back, thanks for the great service!
WalthersMainline 910-11006 HO EMD SD75I - Standard DC - Canadian National #5727
Purchased item
WalthersMainline 910-11006 HO EMD SD75I - Standard DC - Canadian National #5727
"I was looking to add another large diesel mod..."
Philip S.
Quick delivery. Great price.
Atlas Model Railroad Co. 2704 Code 80 N-#6 SWITCH - REMOTE LEFT
Purchased item
Atlas Model Railroad Co. 2704 Code 80 N-#6 SWITCH - REMOTE LEFT
"So far. Looks good. Will be wiring soon."
Emanuel José L.
Very transparent and clear in the purchase and payment process
BLI 8985 PB70 Coach-Baggage Combine, PRR 5125, 1950's Paint, HO
Purchased item
BLI 8985 PB70 Coach-Baggage Combine, PRR 5125, 1950's Paint, HO
"The equipment is not 100% operational, as the..."
Barry W.
Once you got the billing problem straightened out it was great
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"It’s now the neatest loco on my layout. Can’t..."
Ed B.
Factory Direct has been a reliable dealer for me for several years.
BLI 9121 Coach-Baggage Combine, Unlettered, Pullman Green, HO
Purchased item
BLI 9121 Coach-Baggage Combine, Unlettered, Pullman Green, HO
"Excellent model with nice detail."
Vagel K.
Customer service was very helpful.
BLI 9174 PRR B6sb 0-6-0, #1446, Pre-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9174 PRR B6sb 0-6-0, #1446, Pre-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"Ran great out of the box. It would be great..."
Benito G.
Trato excelente
BLI 9500 UP Big Boy 4-8-8-4, #4014, Modern Day Appearance w/ PTC Details, Paragon4 Sound/DC/DCC, Smoke, HO
Purchased item
BLI 9500 UP Big Boy 4-8-8-4, #4014, Modern Day Appearance w/ PTC Details, Paragon4 Sound/DC/DCC, Smoke, HO
"Envío perfecro"
Ben B.
Easy and a great selection
BLI 9118 N&W Coach-Baggage Combine, #1506, Tuscan w/ Gold, HO
Purchased item
BLI 9118 N&W Coach-Baggage Combine, #1506, Tuscan w/ Gold, HO
"Excellent model!"
Stephen O.
Prompt delivery.
BLI 8982 PB70 Coach-Baggage Combine, PRR 4780, Late-1940's Paint, HO
Purchased item
BLI 8982 PB70 Coach-Baggage Combine, PRR 4780, Late-1940's Paint, HO
"Highly detailed, excellent model of a PRR com..."
Alphonso R.
Very well.
BLI 8985 PB70 Coach-Baggage Combine, PRR 5125, 1950's Paint, HO
Purchased item
BLI 8985 PB70 Coach-Baggage Combine, PRR 5125, 1950's Paint, HO
"Good job on time."
Scott C.
Excellent customer service
WalthersMainline 910-21018 HO EMD SD75M - ESU(R) Sound & DCC - Undecorated
Purchased item
WalthersMainline 910-21018 HO EMD SD75M - ESU(R) Sound & DCC - Undecorated
"Great experience."
Garen B.
Very pleased. Good communications as I had asked about the potential impact of Mr Trump's broadbrush tariffs on the price of this engine. Factory Direct said the preorder price would be honored. And it was.
BLI 8922 EMD GP35, EL 2551, Gray/Maroon/Yellow, Paragon4 Sound/DCC/DC, HO
Purchased item
BLI 8922 EMD GP35, EL 2551, Gray/Maroon/Yellow, Paragon4 Sound/DCC/DC, HO
"Very pleased with the very smooth running and..."
Paul D.
There were no shipping problems and products arrived safely and in a timely manner.
Kato KAT20-401 248mm (9 3/4") Concrete Slab Double Track Straight Viaduct Track [2 pcs], N Scale
Purchased item
Kato KAT20-401 248mm (9 3/4") Concrete Slab Double Track Straight Viaduct Track [2 pcs], N Scale
"Good Seller, quick shipment, well packed."
William B.
Seamless
BLI 9112 B&O Coach-Baggage Combine, #1430, Blue/Gray/Imitation Gold, HO
Purchased item
BLI 9112 B&O Coach-Baggage Combine, #1430, Blue/Gray/Imitation Gold, HO
"It is a beautiful car. B&O needs other cars t..."
Stewart D.
On time
Revell 05179 German Destroyer Class 119 (Z1/Z5) 1:144
Purchased item
Revell 05179 German Destroyer Class 119 (Z1/Z5) 1:144
"Arriv d in great shape."
Adam W.
Fast and quality service constant updates on your product being shipped
Revell Monogram 4522 '70 Buick GSX 2n1 1:24
Purchased item
Revell Monogram 4522 '70 Buick GSX 2n1 1:24
"Very fast shipping and item was safe and thor..."
James H.
Generally good, disappointed cannot visit store any longer
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"Right side front grab rail missing lower half..."
Nick H.
The order arrived without any damage and within the expected time frame. I was happy to be able to take advantage of the sale and not spend time hoping a local hobby store would have them or be willing to order these small, rather inexpensive items.
Durango Press 113 Fire Hose on Rack - Kit, HO Scale
Purchased item
Durango Press 113 Fire Hose on Rack - Kit, HO Scale
"I haven’t painted and installed these yet, bu..."
Gregory H.
Great site
BLI 9500 UP Big Boy 4-8-8-4, #4014, Modern Day Appearance w/ PTC Details, Paragon4 Sound/DC/DCC, Smoke, HO
Purchased item
BLI 9500 UP Big Boy 4-8-8-4, #4014, Modern Day Appearance w/ PTC Details, Paragon4 Sound/DC/DCC, Smoke, HO
"Everything went great."
Gary M.
great
Walthers Mainline 910-30166 85' Budd Diner - Ready to Run -- Amtrak(R) Phase I, HO
Purchased item
Walthers Mainline 910-30166 85' Budd Diner - Ready to Run -- Amtrak(R) Phase I, HO
"great"
Glen M.
Easy
Rapido 19502 HO Scale F59PH - GO Transit (delivery) #524 (DCC/Sound)
Purchased item
Rapido 19502 HO Scale F59PH - GO Transit (delivery) #524 (DCC/Sound)
"Arrived quickly. Runs beautifully!"
Norman H.
3 Emails asking a question about a change to the order went unanswered for over a week. If I didn't complete the pre-order you would have kept my deposit and sold the items to someone else. I've had that happen once already and I wasn't going to do that again.
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9177 PRR B6sb 0-6-0, Unlettered, DGLE Paint, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"The model is very nicely detailed. It runs sm..."
Rob W.
I really like the preorder system. If I could somehow see my account to know everything that I’ve preordered it would be nice. There’s such long timeframes between ordering and a manufacturer delivering sometimes I just want to be sure I ordered but factory direct is very good to deal with
Rapido 198001A HO Pacific Car & Foundry 5241 Cubic Foot 50' Boxcar - Ready to Run -- Boston & Maine (As-Delivered, blue, black, Billboard Lettering)
Purchased item
Rapido 198001A HO Pacific Car & Foundry 5241 Cubic Foot 50' Boxcar - Ready to Run -- Boston & Maine (As-Delivered, blue, black, Billboard Lettering)
"A really well detailed boxcar. Paint is perf..."
Ds R.
GOOD QUICK SERVICE
WalthersMainline 910-11002 HO EMD SD75M - Standard DC - Santa Fe #222 (red, silver, Superfleet)
Purchased item
WalthersMainline 910-11002 HO EMD SD75M - Standard DC - Santa Fe #222 (red, silver, Superfleet)
"Runs well and a beautiful war bonnet livery...."
James B.
quick and in good condition
Atlas HO 721 Middlesex Manufacturing Company Kit
Purchased item
Atlas HO 721 Middlesex Manufacturing Company Kit
"Arrived quickly and in new condition. Purchas..."
Todd S.
A
BLI 8282 RF-16 Sharknose A, CR 1207, Conrail Blue, No-Sound / DCC-Ready, HO
Purchased item
BLI 8282 RF-16 Sharknose A, CR 1207, Conrail Blue, No-Sound / DCC-Ready, HO
"A"
Dale W.
Great company!
Takom 2194W Sd.Kfz.250/3 "GREIF" + Rommel’s Command Half-Track 1:35
Purchased item
Takom 2194W Sd.Kfz.250/3 "GREIF" + Rommel’s Command Half-Track 1:35
"Takom kits are usually easy to put together...."
Alan K.
Folks are very helpful. Great guys!!
Purchased item
Detail Associates 2507 Round Brass Wire pkg(4) -- .022" Diameter (HO Scale 1-1/2"; N Scale 3-1/2"), Scales O/HO/N
"Trying to fix a door operating rod on a Markl..."
Jim G.
Been using you guys for well over a decade nearly two!
Athearn Genesis ATHG64935 HO GP40P-2 w/DCC & Sound, SP/80's Version #7600
Purchased item
Athearn Genesis ATHG64935 HO GP40P-2 w/DCC & Sound, SP/80's Version #7600
"Nice models performing well"
Daniel R.
The experience was very good
BLI 9171 PRR B6sb 0-6-0, #909, Post-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
Purchased item
BLI 9171 PRR B6sb 0-6-0, #909, Post-War Appearance, 60S66A Tender, Paragon4 Sound/DC/DCC, HO
"Very nice model. I am happy to add it to my P..."
Richard A.
Very good prices and fast delivery.
Bachmann 60916 EMD SD40-2 w/DCC -- BNSF Railway #1734 (Heritage III H3, orange, black, yellow, Wedge Logo), HO
Purchased item
Bachmann 60916 EMD SD40-2 w/DCC -- BNSF Railway #1734 (Heritage III H3, orange, black, yellow, Wedge Logo), HO
"The model railroad club I belong to uses the..."
Jeffrey H.
I think a little slow on shipping but products are as described and run well
Tichy Train Group 2700 120-Ton Brownhoist Crane -- Kit, N Scale
Purchased item
Tichy Train Group 2700 120-Ton Brownhoist Crane -- Kit, N Scale
"Havent assembled yet but its perfect for my l..."
Lynne C.
Easy process
Woodland Scenics AS5543 Shove It Or Leave It, HO
Purchased item
Woodland Scenics AS5543 Shove It Or Leave It, HO
"I purchased these items for my Father. I wou..."
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